Patient Service Representative

$85k–$110k/yr

$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!

Hiring Drivers Now · Centralia, WA

Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.Connecting. Growing together. The Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Working Hours: A 40-hour work week, 4-10 shifts Monday, Tuesday, Thursday, and Friday from 6:45 am to 5:15 pm Location: 3927 Rucker Ave, Everett, WA 98201 (remote after onsite orientation) If you live near Everett, WA, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: • Exhibits empathy, courtesy, competence, efficiency, and care • Schedules appointments and procedures, following standard guidelines • Uses multiple computer and phone systems to fulfill patient needs over the phone • Verifies patient information, while documenting in their Electronic Health Record (EPIC) • Advises patients of their responsibilities regarding insurance and referral information • Greet customers into the practice and provide instruction and/or direction as necessary on the phone • Schedule and coordinate all patient appointments as directed • Prepare all documentation and records with accuracy as directed or necessary for the patient's care • Meet or exceed the performance measures established by the Practice Management Department • Follow establish policy and procedures related to the position • Participate and contribute to a team-based environment • Maintain a team supportive attendance record • Understand and deliver quality customer service that is consistent with the Polyclinic's efforts in becoming a High-Performance Organization • Follow OSHA/WISHA (including usage of PPE) guidelines • Follow HIPAA regulations • Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays • Medical Plan options along with participation in a Health Spending Account or a Health Saving account • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage • 401(k) Savings Plan, Employee Stock Purchase Plan • Education Reimbursement • Employee Discounts • Employee Assistance Program • Employee Referral Bonus Program • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED • One plus years of experience computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) • One plus years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances due, and maintaining medical records • Must reside in a location near Everett, WA as orientation is onsite • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: • Experience taking inbound and outbound calls • One plus years of experience working knowledge of Epic EMR software Soft Skills: • Ability to work independently and maintain good judgment and accountability • Demonstrated ability to work well with health care providers • Strong organizational and time management skills • Ability to multi-task and prioritize tasks to meet all deadlines • Ability to work well under pressure in a fast-paced environment • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Customer Service Representative - Work from Home in New Mexico

IBEX · Centralia, WA

Jumpstart Your Career with Ibex! Work From Home in NEW MEXICO!! Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies. We're looking for enthusiastic individuals with a can-do attitude. Even if you don't meet every qualification, we encourage you to apply. We value potential as much as experience. Responsibilities • Provide guidance on provider networks, referrals and pre-authorizations. • Troubleshoot and resolve issues related to billing, payments and coverage. • Ensure compliance with HIPAA regulations when handling sensitive member information. • Collaborate with internal departments to resolve complex member concerns. • Maintain accurate records of customer interactions and resolutions in CRM systems. • Meet performance metrics such as response time, resolution rate and customer satisfaction scores. • Stay updated on policies, state regulations and healthcare industry changes. Qualifications • Previous customer service experience, preferably in healthcare or insurance. • Strong verbal and written communication skills. • Independent decision-making and problem-solving skills with the ability to remain calm under pressure. • Ability to handle high call/chat/email volumes effectively. • Proficiency in computer applications, including CRM and customer support platforms. • Ability to work flexible shifts, including weekends and holidays. Requirements: • Must be 18 years or older • High school diploma or equivalent • Must reside in the state of New Mexico Why Ibex? • Paid training • A culture that celebrates YOU • Opportunities for growth and advancement • A team that's got your back

CareHarmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients. What's in it for you? • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! • Consistent schedule - Full-Time Monday - Friday, no weekends, rotational on-call-once per year on average. • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed! Requirements Responsibilities: • Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care. • Identify and coordinate community resources with patients that would benefit their care. • Provide patient education and health literacy on the management of chronic conditions. • Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills. • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs. • Resolve patients' questions and create an open dialogue to understand needs. • Assist/Manage referrals and appointment scheduling. Additional Requirements: • Active Massachusetts License (LPN) • Technical aptitude - Microsoft Office Suite • Excellent written and verbal communication skills Plusses: • Epic Experience • Bilingual • Additional state licensures (LPN) Remote Requirements: • Must have active high-speed Wi-Fi • Must have a home office or HIPAA-compliant workspace Physical Requirements • This position is sedentary and will require sitting for long periods of time • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations Benefits • Health Benefits (core medical, dental, vision) • Paid Holidays • Paid Time Off (PTO) • Sick Time Off (STO) • 401k with company match • Company laptop provided Pay: • The position starts at $23/hr ($21/hr + $2/hr MA license bump) with the ability to earn up to $28/hr based on production • Quarterly bonus program • Opportunities to pick up OT to increase earnings