Remote Customer Support Concierge (US Hours)
Pearl · Centralia, WA
Job description
Customer Support Concierge Work From Anywhere in LATAM and the Philippines Work Schedule: Mon–Fri 10:00 AM – 8:00 PM EST | Sat–Sun 12:00 PM – 4:00 PM EST Compensation Range: $1,000 - $1,500 USD/month based on experience A direct-to-consumer telehealth company in the health optimization space is looking for a Customer Support Concierge to serve as the front line of the patient experience and ensure every customer feels supported from first inquiry through ongoing treatment. The business delivers modern, physician-guided therapy through a fully remote, tech-enabled model, coordinating directly with pharmacy partners to fulfill patient treatment plans. The team is lean, venture-backed, and building its customer experience function from the ground up. Day-to-day, this role owns multi-channel inbound support, verifies pharmacy orders against each patient's products and dosages, coordinates with pharmacy partners to resolve fulfillment issues, and follows up with inbound leads to guide them toward starting treatment. Success means a high-touch, accurate, and reliable support operation with measurable lead conversion and minimal order errors.
More jobs in Centralia, WA
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Centralia, WA
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Licensed Psychiatric Mental Health Nurse Practitioner
Headway · Centralia, WA
" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.
Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm Pay Rate: $17.66 an hour Position Overview We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs. Key Responsibilities • Review and process energy efficiency incentive applications for accuracy and eligibility • Finalize approved energy applications and ensure accurate payment processing • Provide inbound and outbound customer support via phone and online chat • Assist applicants and program participants with program questions and application status • Perform back-office processing support for utility clients and their customers • Maintain a high level of accuracy while managing repetitive data and detailed information Required Skills & Qualifications • Strong attention to detail and ability to focus on repetitive data-driven tasks • Excellent customer service and communication skills (verbal and written) • Ability to work independently in a remote environment • Comfort working in a technical or regulated setting • Basic computer proficiency and ability to navigate multiple systems Preferred Qualifications • Previous customer service, call center, or data processing experience • Experience in utilities, energy efficiency programs, or technical customer support • Familiarity with CRM systems or application processing platforms Work Environment • Fully remote (work from home) • Structured, process-driven role with consistent daily tasks • Supportive team focused on accuracy, service quality, and customer satisfaction Why Join Us? • Make a meaningful impact by supporting energy efficiency initiatives • Stable remote work opportunity • Be part of a knowledgeable and dedicated energy services team Pay Details: $17.66 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Rep - Remote- East Coast
SYSCO · Centralia, WA
Position Summary: Who We Are: Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range oftextiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Recently achieving a billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Guest Worldwide is also a wholly owned subsidiary of Sysco.Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The Customer Service Representative provides customer and Territory Managers (TMs) support with the sales of hotel and operational supplies. Primary Responsibilities: Customer & Territory Manager Support: • Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc. • Provide customer with order history information (i.e., item #, quantity, etc.) and pricing. • Process orders (including new, cancellation or additions to current order), invoices, credits/returns and respond to customers' inquiries. • Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc. • Back Orders - If item is out of stock, check ETA. If not readily available, check availability of stock to determine if shipment can wait, needs to be pulled from another Distribution Center or substituted with a replacement item. • Research and obtain ETA, proof of delivery, shipment tracking and information on returns and other request as needed. • Prepare and send customer order acknowledgments. • Inform TM and customer of standard procedures, order status and/or resolution of problems, if applicable. Follow up, either verbally or in writing to ensure proper customer satisfaction. Problem Resolution • Review and resolve issues with customer orders such as delivery issues, shipment discrepancy and back orders. Review and process Adjustment Request Form or Return Material Authorization following approval. Review any exceptions to Company's standard shipping policies with management. Training • Regularly participate in Sysco Interactive University (SIU), vendor and other company training programs. Communicate regularly with internal Departments : • Accounting - update on orders for Release on Hold. • Purchasing - tracking and proof of delivery, ETA on drop shipments, items discontinued for delivery replacement items Minimum Education, Including Degrees & Certifications: • High School diploma or GED required. College degree preferred. Minimum Experience (Years & Type of Experience): • 2 years' Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.). • Call Center experience a plus. Skills & Abilities (Years & Type of Experience): • Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner. • Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed. • Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively. • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. • Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. • Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments. • Detail Oriented - Attention to details and accuracy. • Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation. Physical Demands & Work Environment: The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. • While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. • This position primarily works in an office environment. The noise level in the work environment is usually moderate. • This position may require evening and weekend work depending on business needs. Guest Worldwide is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.