Remote Guest Services

Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

Remote Position This position is national remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule or will be discussed on your first day of employment. Primary Responsibilities: • Demonstrate understanding of internal / external factors that may drive caller questions / issues (e.g., recent plan changes, mass mailings, call directing / rerouting, weather emergencies) • Ask appropriate questions and listen actively to identify underlying questions / issues (e.g., root cause analysis) • Gather appropriate data / information and perform initial investigation to determine scope and depth of question / issue • Identify and coordinate internal resources across multiple departments to address client situations, and escalate to appropriate resources as needed • Proactively contact external resources as needed to address caller questions / issues (e.g., providers, labs, brokers) • Utilize appropriate knowledge resources to drive resolution of applicable questions / issues (e.g., websites, CRM tools, Onyx, Siebel, knowledge bases, product manuals, SharePoint) • Identify and communicate steps / solutions to caller questions / issues, using appropriate problem-solving skills and established guidelines, where available (e.g., workarounds, descriptions of relevant processes) • Offer additional options to provide solutions / positive outcomes for callers (e.g., online access to relevant information, additional plan benefits, workarounds for prescription delays) • Make outbound calls to resolve caller questions / issues (e.g., to callers, providers, brokers, pharmacies) • Drive resolution of caller questions / issues on the first call whenever possible (e.g., first-call resolution, one-and-done) • Ensure proper documentation of caller questions / issues (e.g., research conducted, steps required, final resolution) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools • Health care experience with primary / specialty appointments OR health plans • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to work any of our full time, 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST from Monday - Friday, including the flexibility to work occasional overtime given the business need Preferred Qualifications: • Bilingual fluency in English and Spanish • Experience with working in EPIC system • Experience with working in a remote position Telecommuting Requirements: • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) • Ability to connect directly into internet - via hard wire (either directly to modem or router) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Summary/Company: We are seeking a friendly, motivated, and customer-focused individual to join our clients team as a Customer Service Representative in a fast-paced call center environment. As a key member of the support team, you will assist customers with inquiries, resolve issues, and provide information on a variety of products and services. This is an excellent opportunity for someone who enjoys helping others and thrives in a dynamic, high-energy setting. Responsibilities: • Provide Personalized Assistance: Engage with customers via voice, email, and chat channels to offer tailored support for purchasing prescription medications, food, supplements, and vitamins. Exceed customer expectations by delivering a compassionate and personalized experience. • Drive Sales and Loyalty: Recommend products based on individual customer needs, clearly communicating their benefits, and asking insightful questions to understand their requirements. Highlight services to build long-term customer loyalty. • Relationship Building: Develop lasting relationships with new and existing customers by maintaining consistent, personalized communication. Keep customers informed about recent purchases, upcoming sales events, and new products and services. • Become a Product Expert: Stay informed about the products that are being sold. Use this knowledge to educate customers, inspire purchases, and help them choose the best options. • Enhance Skills & Professional Growth: Embrace a growth mindset by actively seeking feedback and continuously improving sales techniques and customer service skills. Foster your professional development to stay at the forefront of the industry. • Problem-Solving & Issue Resolution: Apply your problem-solving abilities to thoroughly research and resolve any concerns or issues customers may have regarding products, orders, or services. • Provide Exceptional Customer Support: Demonstrate professionalism, empathy, and patience in every interaction. Show a genuine commitment to providing the best care and support for customers, ensuring a positive experience. Qualifications/Background Profile: • Passion for pets and their health and wellness • Excellent communication skills, with the ability to engage with customers through voice, email, and chat channels • Strong problem-solving abilities with a customer-first mindset • Ability to build long-lasting relationships with customers • Knowledge or willingness to learn about pet health, wellness products, and services • Previous experience in customer service or retail (preferred, but not required) ----------------------------------------------------------------- This job is Hybrid Remote. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play . ----------------------------------------------------------------- Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status. This Position Requires U.S. Citizenship This Position May Either Require COVID-19 Vaccination or Regular Testing

Job Title: Customer Service Travel Representative | Work From Home About Us: We are a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every traveler's dreams. Position Overview: We are looking for enthusiastic, detail-oriented individuals to join our team as Customer Service Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You'll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role. Key Responsibilities: Engage with clients to understand their travel needs, preferences, and budgets Research travel options, including accommodations, cruises, tours, and packages Prepare and present customized travel proposals and itineraries Manage travel reservations and ensure accuracy of booking details Provide timely, professional communication and follow-up with clients Stay current on travel trends, destinations, and preferred supplier offerings Participate in virtual team meetings and training sessions Requirements: Strong interest in travel and delivering exceptional customer service Excellent communication, interpersonal, and problem-solving skills Self-motivated, organized, and capable of working independently Comfortable with using online tools and technology for research and booking Reliable internet connection and basic computer proficiency Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry tools and resources Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Opportunities for personal and professional growth $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.