Work From Home Customer Service Remote
CPJ Recruitment · Slaton, TX
Job description
About the job Work From Home Customer Service Remote Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet customer's needs • Data entry in various platforms CLICK HERE TO APPLY Qualifications • At least 1 - 2 years' of relevant work experience but not required. • Good Phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work CLICK HERE TO APPLY Job Role / Responsibilities: • Solid outgoing personality with superior interaction abilities as well as great work principles. • Data entry and also strong business abilities. • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. • Experience with personal computer and also have at least a typical functioning degree typing capability. • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. • Excellent time management and administrative abilities with a keen focus to detail. • Other Requirements: This is an on-line work from home position, so you will be required to have the following: • Excellent Working Entry Level. Personal Computer. • Legitimate high-speed internet access. • Full time & Part time telemarketing position jobs. CLICK HERE TO APPLY
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Customer Service Representative, Work from Home
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Customer Service Representative, Work from Home The Customer Service team assists insureds, individuals, service providers, and adjusters with claim payments processed by One Inc. To do well in this role, you need to be a people-person who is detail oriented and has a strong interest inexceeding expectations. Responsibilities: • Maintain a positive, empathetic, and professional attitude toward customers at all times. • Respond promptly to customer inquiries. • Communicate with customers through various channels (i.e., phone, email, chat, etc.). • Resolve customer complaints and de-escalate situations or escalate to team lead or Manager and/or other internal resources necessary • Knowledgeable in our products and services • Keep records of customer interactions, transactions, comments, and complaints. • Communicate and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional support. Requirements: • High school diploma or equivalent • At least 18 years of age • Customer orientation and ability to adapt/respond to different types of characters • Previous contact center experience • Excellent communication and presentation skills • 2 years of recent financial experience • Familiarity with CRM systems and practices • Ability to contribute in a fast paced, team-oriented environment • Aptitude to multi-task and adjust quickly to change in a busy financial service center Benefits: • 401(k) • Dental insurance • Referral program • Paid time off • Employee discount • Flexible schedule • Health insurance • Vision insurance