Account Manager, PAR Retail

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Remote Customer Support Representative - $19/hr Starting, No Degree Necessary Are you a champion of customer service with a knack for problem-solving? We are looking for enthusiastic individuals to join our team as Remote Customer Support Representatives. In this role, you'll provide first-class service and support to our customers, ensuring a positive experience from your home office. Responsibilities: Efficiently handle customer inquiries, providing empathetic and accurate solutions. Resolve customer issues with a focus on quick and effective service. Communicate clearly and professionally, both verbally and in writing. Maintain a positive attitude and contribute to team efforts to ensure excellent customer service. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, with the ability to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Comfortable with using technology and learning new software quickly. What We Offer: The opportunity to work remotely, giving you the freedom to create your ideal workspace. Flexible hours that allow you to work around your personal commitments. A competitive wage starting at $19 per hour, with potential for growth. Professional development opportunities in a nurturing environment focused on team support and career growth. Apply Now and Join Our Team! Additional Information: No prior experience or degree required. A quiet, professional workspace and reliable internet connection are necessary. All candidates will undergo a background check. We pride ourselves on being an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Job Summary/Company: We are seeking a friendly, motivated, and customer-focused individual to join our clients team as a Customer Service Representative in a fast-paced call center environment. As a key member of the support team, you will assist customers with inquiries, resolve issues, and provide information on a variety of products and services. This is an excellent opportunity for someone who enjoys helping others and thrives in a dynamic, high-energy setting. Responsibilities: • Provide Personalized Assistance: Engage with customers via voice, email, and chat channels to offer tailored support for purchasing prescription medications, food, supplements, and vitamins. Exceed customer expectations by delivering a compassionate and personalized experience. • Drive Sales and Loyalty: Recommend products based on individual customer needs, clearly communicating their benefits, and asking insightful questions to understand their requirements. Highlight services to build long-term customer loyalty. • Relationship Building: Develop lasting relationships with new and existing customers by maintaining consistent, personalized communication. Keep customers informed about recent purchases, upcoming sales events, and new products and services. • Become a Product Expert: Stay informed about the products that are being sold. Use this knowledge to educate customers, inspire purchases, and help them choose the best options. • Enhance Skills & Professional Growth: Embrace a growth mindset by actively seeking feedback and continuously improving sales techniques and customer service skills. Foster your professional development to stay at the forefront of the industry. • Problem-Solving & Issue Resolution: Apply your problem-solving abilities to thoroughly research and resolve any concerns or issues customers may have regarding products, orders, or services. • Provide Exceptional Customer Support: Demonstrate professionalism, empathy, and patience in every interaction. Show a genuine commitment to providing the best care and support for customers, ensuring a positive experience. Qualifications/Background Profile: • Passion for pets and their health and wellness • Excellent communication skills, with the ability to engage with customers through voice, email, and chat channels • Strong problem-solving abilities with a customer-first mindset • Ability to build long-lasting relationships with customers • Knowledge or willingness to learn about pet health, wellness products, and services • Previous experience in customer service or retail (preferred, but not required) ----------------------------------------------------------------- This job is Hybrid Remote. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play . ----------------------------------------------------------------- Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status. This Position Requires U.S. Citizenship This Position May Either Require COVID-19 Vaccination or Regular Testing

Digital Advertising Manager, Retail Media Paid Search Harvest Group is an integrated commerce agency that helps high-growth consumer brands win in today's complex retail landscape. Since 2006, we've partnered with some of the world's most recognized brands to navigate the intersection ofin-store and digital commerce, retail media, and social platforms across leading retailers including Walmart, Sam's Club, Target, Amazon, Costco, and Kroger. What sets Harvest Group apart is our connected approach. By aligning strategy, execution, and insights across every stage of the retail journey—and powering that work through our proprietary technology platform—we help brands create sustainable growth in an increasingly dynamic marketplace. But our success starts with our people. At Harvest Group, our culture and values shape how we work, serve our clients, and support one another. We believe in building meaningful relationships, pursuing excellence with humility, and creating an environment where talented individuals can do their best work while continuing to grow professionally and personally. Our commitment to our people has earned recognition as one of the nation's best workplaces, including: • Inc. Best Places to Work (2025, 2026) • Great Place to Work Certified (2024) • Fortune Best Workplaces for Women (2024) • Fortune Best Medium Workplaces (2024) • Fortune Best Consulting & Professional Services Workplaces (2024) • Business Intelligence Group Best Places to Work (2023) Our Values • Integrity – Doing what is right in all things • Relationship – Pursuing depth, trust, and collaboration • Service – Laboring for others with humility and care • Excellence – Delivering extraordinary performance and results with humility • Journey – Embracing our past and planning for our future with faith The Digital Advertising Manager, Retail Media Paid Search will play a key role in developing and executing digital advertising strategies for clients across multiple retailers, with a specific focus on paid search campaigns. This role is responsible for planning, optimizing, and reporting on sponsored product campaigns, while collaborating closely with both internal Harvest teams and external client stakeholders. The Digital Advertising Manager will act as a hands-on expert, ensuring campaigns deliver against client objectives and identifying opportunities for optimization. Success in this role requires a balance of analytical skills, strategic thinking, and clear communication to translate complex advertising data into actionable insights. For this role we prefer that candidates are based out of the following states: AL, AR, AZ, CT, FL, GA, IA, IL, ID, IN, KS, KY, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, or WI. Responsibilities • Execute and optimize paid search advertising campaigns across multiple retail media platforms (Walmart, Sam's Club, Amazon, Target, Kroger, etc.). • Manage campaign builds, budgets, and performance reporting to ensure alignment with client goals. • Analyze results and provide actionable recommendations to improve efficiency and drive sales impact. • Deliver weekly reporting with performance insights and strategic next steps. • Partner with Harvest account teams, external clients, and retail media stakeholders to maximize campaign success. • Stay current on retail media best practices, platform updates, and new opportunities in the paid search ecosystem. • Communicate clearly and concisely with clients and internal teams to guide advertising strategy and execution. Requirements • 3+ years of experience managing retail media campaigns across platforms such as Amazon, Walmart Connect, Criteo, Instacart, or similar. • Strong analytical skills with ability to translate campaign data into actionable insights. • Proven ability to manage multiple campaigns, priorities, and stakeholders in a fast-paced environment. • Self-starter with a growth mindset and commitment to continuous improvement. • Excellent written and verbal communication skills, with attention to detail. • Proficiency in Microsoft Office, especially Excel. • Ability to work independently while also collaborating cross-functionally. • Strong attention to detail and able to make connections between small changes and big results • Willingness to travel Preferred • Experience building and managing advertising strategies across multiple retailers. • Agency or multi-client environment experience. What We Offer Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics. We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package. The national hiring range for this position is $70,000-$80,000/annually. Additionally, this position is eligible to participate in our bonus program. Our robust benefits package was created to help support employees physically, financially, and emotionally through life's big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more! Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws. We encourage all interested candidates to apply.