Remote Medical Scheduler

Job description

Medical Scheduler Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Properly schedule all procedures and answer incoming calls in a courteous and professional manner. • Place calls to referring physicians for patients expressing difficulty with scheduling. • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. • Update account information at the point of scheduling. • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps. • Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed If You Are: • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education) • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. • Ability to foster teamwork, inter-personal awareness, and initiative. • Medical terminology knowledge • Must be able to commute daily to our Port St. Lucie contact center. Pay rate: $16.00