Customer Service Representative - State Farm Agent Team Member

Job description

Responsive recruiter Benefits: • Group Life Insurance Benefits • Salary plus commission/bonus • 401(k) • Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Training & development Overview: Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned professionals, you'll have the chance to engage with clients within Iowa helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Terry Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information. • Assist customers with policy changes and updates. • Process insurance claims and follow up with customers. • Maintain accurate records of customer interactions. QUALIFICATIONS: • Communication and interpersonal skills. • Detail-oriented and able to multitask. • Previous customer service experience preferred. Compensation: $40,000.00 - $60,000.00 per year Do you want a career and not just a job? We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Terry Taylor - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. • Our office is located in Des Moines near 42nd and University Ave. • I have been a State Farm agent since 2001. • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. • We have 35 years of combined insurance experience in our office. If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.