Guest Service Representative
Kana Hotel Group · Abilene, TX
Job description(tap to read)
Kana Hotel Group Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical • Vision • Dental • 401K • Immediate pay- earned wage access! • Vacation time • Sick time • Holiday pay • Bonus opportunities • Brand-specific employee discounts • Long term/short term disability • Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High school diploma or GED preferred • One year hospitality experience preferred • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full-Time | Mon–Fri 7:00 AM–5:00 PM | $18–$20/hr Be the friendly, dependable face of C4 Fuels. If you're organized, professional on the phone, and enjoy keeping an office running smoothly, we'd like to meet you. You'll handle: • Greeting customers/drivers/vendors + answering phones • Matching invoices to Bills of Lading (BOLs) • Filing/scanning + printing weekly Clover POS reports Preferred: Customer service/admin experience; fuel & lubricant product knowledge is a plus. Apply today to join a stable team with a consistent weekday schedule! www.c4fuels.com
Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm Pay Rate: $17.66 an hour Position Overview We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs. Key Responsibilities • Review and process energy efficiency incentive applications for accuracy and eligibility • Finalize approved energy applications and ensure accurate payment processing • Provide inbound and outbound customer support via phone and online chat • Assist applicants and program participants with program questions and application status • Perform back-office processing support for utility clients and their customers • Maintain a high level of accuracy while managing repetitive data and detailed information Required Skills & Qualifications • Strong attention to detail and ability to focus on repetitive data-driven tasks • Excellent customer service and communication skills (verbal and written) • Ability to work independently in a remote environment • Comfort working in a technical or regulated setting • Basic computer proficiency and ability to navigate multiple systems Preferred Qualifications • Previous customer service, call center, or data processing experience • Experience in utilities, energy efficiency programs, or technical customer support • Familiarity with CRM systems or application processing platforms Work Environment • Fully remote (work from home) • Structured, process-driven role with consistent daily tasks • Supportive team focused on accuracy, service quality, and customer satisfaction Why Join Us? • Make a meaningful impact by supporting energy efficiency initiatives • Stable remote work opportunity • Be part of a knowledgeable and dedicated energy services team Pay Details: $17.66 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Care Coordinator
Ampcus · Abilene, TX
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Care Coordinator Location(s): Cary, NC (Remote) Job Summary We are seeking a Customer Care Coordinator to support after-hours service operations in a fast-paced healthcare technology environment. This role is responsible for coordinating customer service activities, managing field resource deployment, and ensuring customer commitments are met through effective planning, communication, and problem-solving. The ideal candidate is highly organized, customer-focused, and thrives in a dynamic environment while managing multiple priorities. Key Responsibilities • Coordinate end-to-end scheduling and deployment of field service resources. • Manage customer communications throughout the service lifecycle. • Schedule service appointments and handle complex customer interactions. • Prioritize service requests to meet customer commitments and service-level expectations. • Coordinate with field managers, service engineers, and technicians to optimize resource utilization. • Monitor capacity planning and adjust schedules to accommodate changing business demands. • Answer and manage customer and field engineer phone calls in a service support environment. • Troubleshoot basic system or application issues and provide first-level user support. • Escalate technical issues to qualified Service Engineers or Service Technicians. • Process customer orders, inquiries, and service requests. • Maintain accurate customer information within company systems. • Assist with equipment ordering and service-related notifications. • Support software platform transitions and complete required training. • Work collaboratively with sales teams and customers to resolve commercial and technical issues. • Participate in resolving customer service and operational issues. Required Qualifications • Bachelor's degree or equivalent work experience. • Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). • Excellent verbal and written communication skills. • Strong organizational, time management, and multitasking abilities. • Demonstrated critical thinking and problem-solving skills. • Ability to work independently with minimal supervision. • Strong attention to detail. • Self-motivated with a high level of initiative and ownership. • Ability to adapt to changing priorities in a fast-paced environment. • Customer-focused mindset with excellent interpersonal skills. Preferred Qualifications • Experience in customer-facing support roles. • Knowledge of SAP is preferred but not required. • Experience in medical device or healthcare environments. • Experience supporting service operations or field service organizations. • Familiarity with dispatching, scheduling, or service coordination. Experience • Approximately 1-3 years of relevant customer service, service coordination, dispatch, or administrative support experience. • Vocational or technical training combined with relevant work experience is also considered. Work Environment • Fully remote position. • Initial onsite training (up to approximately one month) may be required. • Company laptop provided. • Must be comfortable working evening shifts and one weekend day. • Fast-paced environment requiring strong multitasking and prioritization skills. Ideal Candidate This opportunity is ideal for someone who enjoys solving problems, coordinating multiple activities simultaneously, communicating with customers and technical teams, and delivering exceptional service during non-traditional working hours. The successful candidate will be adaptable, dependable, and comfortable working in a dynamic remote support environment. Shift: • 2nd Shift: 3:00 PM - 12:00 AM. • One weekend day required (Saturday or Sunday). • Flexibility to support alternate schedules, including occasional late-night/3rd shift coverage. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Salesfloor Team Associate
Walmart · Abilene, TX
Hourly Wage: $14 - $27 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiumsmay be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Part-Time Available shifts: Opening, Morning Location Neighborhood Market #5715 1619 AMBLER AVE, ABILENE, TX, 79601, US Job Overview Salesfloor Team Associate Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.