Customer Service Specialist/Full-Time/8:00am-5:00pm

Job description

Customer Service Specialist Opportunity Thank you for your interest in Tulsa's only 5-star rated hospital (as rated by Medicare)! Oklahoma Surgical Hospital (OSH) is a physician owned facility committed to providing superior personalized healthcare while embracing the highest quality standards in patient care, clinical outcomes, and patient experiences. We are looking for teammates who are passionate about doing things "The OSH Way". If you want to join our team of over 550 professionals who are passionate about redefining patient experiences, then keep reading for more information. As a full-time Customer Service Specialist you will work Monday - Friday, 8:00am - 5:00pm on the 25th floor. This position is eligible for our rewarding quarterly bonuses as well as our full benefits package. The Customer Service Specialist is responsible for providing customer service and support to Oklahoma Surgical Hospital's patients and family. Responsible for responding to customer inquiries, providing information about their accounts and service, and resolving customer issues. • What's required of you? High School diploma or equivalent. • Do I need experience? Two years experience in medical collections, hospital collections preferred. • Specialty Knowledge Skills: Excellent interpersonal skills. Basic knowledge of medical office terminology. Computer skills, including Word, Excel, Outlook and data entry skills and Insurance terminology Still interested? Here's a little more information about us: • Did you know at OSH we are physician owned? Yes! Physicians opened OSH more than 20 years ago because they recognized a need for a hospital in our community that truly focused on the needs of the patient. At OSH, we are focused on ensuring our patients have the best experience possible from the moment they enter the facility and throughout every department they encounter. We are looking for patient focused team members to help us continue with our physicians' original mission and vision of the hospital of exceeding patients' expectations. • Did you know that at OSH we offer benefits to our team members that includes a medical plan that offers no out of pocket costs at many of our affiliated physician offices? • Did you know that OSH offers discretionary quarterly bonuses to all full-time and part-time members? • Did you know that we are Tulsa's only 5-star rated hospital? We think it's very important to know that our incredible staff and physicians are committed to making sure our patients receive the best care while at our facility! If you are looking for a new workplace to call home, come join the OSH team where we succeed together! Free fitness center on site for employees! OSH and its affiliates are equal opportunity employers. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.