Customer Service Specialist/Full-Time/8:00am-5:00pm
Oklahoma Surgical Hospital · Tulsa, OK
Job description
Customer Service Specialist Opportunity Thank you for your interest in Tulsa's only 5-star rated hospital (as rated by Medicare)! Oklahoma Surgical Hospital (OSH) is a physician owned facility committed to providing superior personalized healthcare while embracing the highest quality standards in patient care, clinical outcomes, and patient experiences. We are looking for teammates who are passionate about doing things "The OSH Way". If you want to join our team of over 550 professionals who are passionate about redefining patient experiences, then keep reading for more information. As a full-time Customer Service Specialist you will work Monday - Friday, 8:00am - 5:00pm on the 25th floor. This position is eligible for our rewarding quarterly bonuses as well as our full benefits package. The Customer Service Specialist is responsible for providing customer service and support to Oklahoma Surgical Hospital's patients and family. Responsible for responding to customer inquiries, providing information about their accounts and service, and resolving customer issues. • What's required of you? High School diploma or equivalent. • Do I need experience? Two years experience in medical collections, hospital collections preferred. • Specialty Knowledge Skills: Excellent interpersonal skills. Basic knowledge of medical office terminology. Computer skills, including Word, Excel, Outlook and data entry skills and Insurance terminology Still interested? Here's a little more information about us: • Did you know at OSH we are physician owned? Yes! Physicians opened OSH more than 20 years ago because they recognized a need for a hospital in our community that truly focused on the needs of the patient. At OSH, we are focused on ensuring our patients have the best experience possible from the moment they enter the facility and throughout every department they encounter. We are looking for patient focused team members to help us continue with our physicians' original mission and vision of the hospital of exceeding patients' expectations. • Did you know that at OSH we offer benefits to our team members that includes a medical plan that offers no out of pocket costs at many of our affiliated physician offices? • Did you know that OSH offers discretionary quarterly bonuses to all full-time and part-time members? • Did you know that we are Tulsa's only 5-star rated hospital? We think it's very important to know that our incredible staff and physicians are committed to making sure our patients receive the best care while at our facility! If you are looking for a new workplace to call home, come join the OSH team where we succeed together! Free fitness center on site for employees! OSH and its affiliates are equal opportunity employers. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.
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Remote Merchandising Representative
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Experience: 0-2 years of experience working in retail or merchandising.
Williams-Sonoma Inc. Customer Service Representatives Full Time availability - Tulsa, OK Now accepting applications until July 30, 2026 Why Join Us? Do you love helping people? Thrive in fast-paced environments? Wantto work from home in a role where you make someone's day every day? If you're someone who: • Brings positive energy • Solves problems with confidence • Loves great products and even better discounts …then you'll feel right at home here! Your Day to Day (Essential Functions): ✅ Customer-Focused Support • Serve as the first point of contact for customer inquiries via phone • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions. • Handle escalations with professionalism, ensuring a smooth resolution process. ✅ Problem-Solving & Ownership • Apply critical thinking to troubleshoot issues and offer appropriate solutions. • Approve adjustments, returns, or other resolutions within established guidelines. • Follow up with customers to ensure complete satisfaction and issue solutions. ✅ Service with Integrity • Uphold company values by providing honest, ethical, and transparent support. • Maintain confidentiality of customer data and company policies. • Stay informed about product updates, policies, and procedures to provide accurate information. ✅ Collaboration & Continuous Growth • Work closely with team members and leadership to improve service processes. • Participate in ongoing training to enhance skills and stay ahead in customer service excellence. • Provide feedback to improve company policies and customer experience strategies. What We Offer: ✨ Competitive pay starting at $15.00/hr ✨ Recognition based incentives and bonuses ✨ PTO, Vacation, and Sick Pay benefits ✨ Employee discounts and perks (up to 40% off most products and brands) What We're Looking For: ✨ 1+ years of customer service experience (retail, call center, or hospitality preferred) ✨ Strong communication skills - Ability to de-escalate and resolve issues professionally ✨ Problem-solving mindset - You think fast and adapt quickly ✨ Integrity and reliability - You do the right thing, even when no one is watching ✨ Comfortable working in a fast-paced environment with performance goals ✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently Technology requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below. Devices not acceptable: Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Operating Systems: ✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations ✨ Mac IOS 13 or newer What if I have an Education or Enterprise edition of Windows? Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization). What if I am using a Windows Insider version of Windows? Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows. What if I am using an older version of Windows? We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1. What kind of software do I need? A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated. What antivirus protection do I need? You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers. Web Browser: Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome. Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment Internal Storage: You must have enough free space available to both install needed systems and run these systems effectively. Display/Monitor: Minimum Optimal Screen Resolution: ✨ 1920 x 1080 Devices and peripherals needed: ✨ External mouse* (wired preferred) ✨ Keyboard (wired preferred) ✨ Webcam (will be utilized for Training and meetings ✨ USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable) ✨ We highly recommend you have the following headsets for best results during your employment. ✨ Jabra Evolve 20 UC ✨ Logitech H390 ✨ Other recommendations will be included in the system requirements documentation provided later in the process ✨ Headset models NOT supported ✨ MPOW ✨ Cyber Acoustics ✨ NUBOW ✨ We do not recommend using built-in laptop track pads Your system's internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.