Online Customer Service No Experience
AO Globe Life · Tulsa, OK
Job description
Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO, we are passionate about creating opportunities that empower individuals to achieve professional success while maintaining a healthy work-life balance. We are excited to offer 100% remote, work-from-home roles for self-motivated professionals dedicated to delivering exceptional client experiences. As a Remote Client Success Specialist, you'll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. If you are driven by growth, thrive in a mentorship-driven environment, and aim for success, this role is the perfect fit for you. Why Choose Globe Life AO? • Work-from-Home Flexibility: Enjoy the comfort and convenience of remote work. • Comprehensive Training: Access virtual workshops and world-class training resources. • Competitive Compensation: Weekly pay, performance-based bonuses, and unlimited earning potential. • Union Benefits: OPEIU Local 277 representation and life insurance policies with accidental death benefits. • Health Support: Medical insurance reimbursement. • Career Growth: Leadership conventions, mentorship opportunities, and advancement potential. • Incentives & Team Building: Participate in incentive trips, team-building activities, and leadership development programs. What You'll Do: • Onboard New Clients: Guide new members through a seamless enrollment process. • Deliver Exceptional Service: Address client needs with professionalism and care. • Develop Tailored Solutions: Create and evaluate plans that align with client goals. • Respond Promptly: Manage client inquiries and provide timely solutions. • Expand Your Reach: Utilize networking strategies to grow your business. • Maintain Compliance: Ensure adherence to company policies and state regulations. • Optimize Productivity: Efficiently manage appointments and schedules to meet goals. What We're Looking For: • Excellent communication skills with a focus on active listening and problem-solving. • A quick learner who thrives in a dynamic, fast-paced environment. • A team player who excels in both collaborative and independent settings. • A strong work ethic and a results-driven mindset. Why This Role Matters: At Globe Life AO, we don't just offer jobs; we offer a chance to make a real impact. As a Client Success Specialist, you'll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment. Ready to Join Us? Take the next step toward a dynamic and fulfilling career. Apply now and start your journey with Globe Life AO today!
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Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.Job DetailsThe Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.DUTIES and ESSENTIAL JOB FUNCTIONSProvide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.Open and close the store a minimum of two days per week.Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.Assist with management of the store in the Store Manager's absence.QualificationsKNOWLEDGE and SKILLSEffective interpersonal, written and oral communication skills.Ability to solve problems and deal with a variety of situations.Good organization skills with attention to detail.Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.Ability to perform cash register functions and generate reports.Knowledge of cash, facility, and safety control policies and practices.Knowledge of cash handling procedures including cashier accountability and deposit control.Ability to drive own vehicle to the bank to deposit money.WORK EXPERIENCE and/or EDUCATIONHigh school diploma or equivalent strongly preferred.One year of experience in a retail environment and six months supervisory experience preferred.WORKING CONDITIONSFrequent walking and standingFrequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandiseFrequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainersFrequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 poundsOccasional climbing (using step ladder) up to heights of six feetFast-paced environment; moderate noise levelOccasional exposure to outside weather conditionsOccasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.Dollar General Corporation is an equal opportunity employer.#J-18808-Ljbffr