$60/hr
Remote Hospitality Customer Advisor / Live Chat Support Agent
Evolution Sports Group · Spokane, WA
Job description
Remote Hospitality Customer Advisor / Live Chat Support Agent New York, New York, United States $ 40.00 - 60.00 (US Dollar) About the Job Position: Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Groupis a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company. Key Responsibilities: • Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner • Provide accurate and detailed information about our hospitality services, packages, and events to customers • Assist customers in making reservations, changes, and cancellations as needed • Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary • Maintain a high level of knowledge about our company, services, and events to effectively assist customers • Collaborate with other team members to improve the overall customer experience and identify areas for improvement • Keep detailed records of customer interactions and transactions for future reference Qualifications: • Previous experience in customer service or hospitality is preferred • Excellent communication skills, both written and verbal • Ability to multitask and prioritize in a fast-paced environment • Strong problem-solving and conflict resolution skills • Proficient in using live chat and other communication tools • Knowledge of sports events and tournaments is a plus • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive salary and benefits package • Opportunities for career growth and development within the company • A dynamic and inclusive work environment • Complimentary access to sports events and tournaments • Training and support to enhance your skills and knowledge in the hospitality industry Package Details Compensation & Bonuses • Competitive Pay Rate: $40$60/hr based on experience and performance • Paid Training: $40/hr for 1-week onboarding training • Training Completion Bonus: $700 instant incentive after setup and training Work Schedule • Flexible Scheduling: Choose Full-time (3040 hrs/week) or Part-time (20 hrs/week) • Options for morning, afternoon, or evening schedules • No weekends required unless preferred Remote Work & Equipment • 100% Remote Position U.S.-based only • Company-Provided Home Office Setup, including: • High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package • Paid Time Off (PTO) + Paid Sick Days • Health, Dental & Vision Insurance • Mental Health Support Access (virtual consultations) • Paid Holidays • 401(k) Retirement Savings Option (where applicable) Career Growth & Stability • Guaranteed long-term placement with stable weekly hours • Fast-track promotion opportunities every 36 months • Company-sponsored certifications & skills training • Internal mobility program move into leadership, QA, HR, or project roles Extra Perks • Monthly wellness allowance • Employee recognition rewards • Birthday stipend or digital gift card • Annual performance review with salary increase potential
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Apply Online or Give Us A Call At 844-651-7972 Today! Job Description: Job Description Do you love driving AND you want the opportunity to get home daily? Do you also have an impeccable safety record? Idaho Forest Group has been looking for YOU, a Class A CDL Truck driver to haul residual products from our sawmills to our customer sites. You'll be a great fit if: • You are skilled at managing all DOT required daily vehicle pre- and post-inspections • You can operate a truck in accordance with DOT, state, and city regulations, as well as all Company guidelines • You know how to follow electronic hours of service/log procedures • You are able follow safety rules and regulations at all times What's in it for you: • Get home daily! • Competitive Pay! Our drivers can earn and average of $285/day ($70,000 per year) • $1,000 Sign-On Bonus - Paid in two $500 installments at 90 and 180 days of employment • Benefits available for you and your dependents: medical, dental, vision • 401(k) with a company match • PTO and Holiday Pay • Tuition Reimbursement • and an annual boot allowance! Job Requirements To be considered you will need: • To be a road warrior! (2 years minimum experience in commercial truck driving) • A valid Class A CDL • A valid US Passport and can transport into Canada • A valid medical card • A working knowledge of DOT rules and regulations, including weight restrictions • Experience in adverse driving conditions (gravel, snow- and mud-covered roads) - We do operate in the Pacific Northwest! • Limited number of points on your driving record • To be willing to submit to a PSP verification As a condition of employment, Idaho Forest Group requires employees to complete a variety of pre-employment screening processes which may include, but are not limited to: physical, criminal background check, drug and substance test, reference check, prior work verification, driving history (MVR), education verification, aptitude/skills testing, and credit checks. The depth of screening will vary based on the position. Physical Requirements: Move safely, quickly, and perform duties with repetitious movement. Sit and/or stand for shift, reach with hands and arms, stoop, squat, twist, push and pull, maintain balance, bend at the waist, kneel, walk varying distances, and climb stairs. Must be able to tolerate all weather elements, loud conditions, vibrations and airborne particles (sawdust). Idaho Forest Group is an Equal Opportunity Employer and prohibits discrimination against qualified individuals on the basis of race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, family medical history, or any other status protected by law. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 208-762-6630 and/or hr@idfg.com. Job General Benefits What's in it for you: • Get home daily! • Competitive Pay! Our drivers can earn and average of $285/day ($70,000 per year) • $2,000 Sign-On Bonus!! • Benefits available for you and your dependents: medical, dental, vision • 401(k) with a company match • PTO and Holiday Pay • Tuition Reimbursement • and an annual boot allowance! Apply Online or Give Us A Call At 844-651-7972 Today!