Customer Service Associate - Full-Time & Part-Time
Panera Bread · West Des Moines, IA
Job description(tap to read)
Our employees love working at Panera Bread! Customers and co-workers will become your Panera family.
Seafood Service/Meat Manager
Hy Vee · West Des Moines, IA
Seafood Service/Meat Manager At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. General Function: Presents the freshest and best quality product at a competitive retail price to customers, trains employees, writes work schedules, displays merchandise, and manages the department to company guidelines and expectations. Core Competencies: Partnerships, Growth mindset, Results oriented, Customer focused, Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; Assistant Meat Department Manager. Positions that Report to you: Assistant Seafood/Service Meat Department Manager, Clerks Primary Duties and Responsibilities: • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. • Makes an effort to learn customers' names and to address them by name whenever possible. • Assists customers by: escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience. • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders. • Trains, supervises, disciplines, and evaluates all department employees. • Determines weekly work schedule and establishes a daily work plan for the department. • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment. • Communicates with employees regarding sales and ideas. • Handles and satisfies customer issues. • Figures retail pricing and ensures correct pricing. • Analyzes weekly and monthly sales and trends, prepares ad projections, and write ads. • Plans displays, promotions, and determines pre-orders. • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product. • Understands and troubleshoots equipment and ensures maintenance is performed. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. Secondary Duties and Responsibilities: • Conducts inventory of the department. • Ensures pricing is competitive in the market area. • Attends meetings and seminars. • Fills displays, checks in delivered merchandise, and works in the sales area. • Performs departmental duties as needed. • Assists in other areas of store as needed. • Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. • Ability to do arithmetic calculations involving fractions, decimals, and percentages. • Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people. Education and Experience: • High School or equivalent experience, food safety training. • Over three years up to five years of similar or related work experience. Supervisory Responsibilities (Direct Reports): Instructs, assigns, reviews and plans work of others. Maintains standards, coordinates activities, and allocates personnel. Has the authority to recommend employee transfer, discharge, and salary increases. Physical Requirements: Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment. Equipment Used to Perform Job: Knives, slicers, steamers, pallet jack, scales, computer, phone, tumbler, wrapping machine, tenderizers, Computer, and C.A.R.S. reordering system. Confidentiality: Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing. Financial Responsibility: Responsible company assets including equipment and merchandise. Contacts: Has daily contact with customers, suppliers/vendors, and the general public. Has contact with Federal/State Governmental or Regulatory Agencies twice a year. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.
Warehouse Worker [Overnight]
Load Logix · West Des Moines, IA
Load Logix is seeking Warehouse Workers for various night shifts. As an Overnight Warehouse Associate, you'll handle receiving, sorting, and shipping products in a fast-paced, organized environment—playing a key role in delivering results by morning.
Sr. Workers' Compensation Claims Specialist, Supervisor (REMOTE)
Holmes Murphy · West Des Moines, IA
Sr. Workers' Compensation Claims Specialist, Supervisor We are looking to add a Sr. Workers' Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states. This team member will providehigh quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities Claims Management: • Adjudicate claims during staffing shortages, investigate, and negotiate settlements per "Best Practices for Claims." • Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. • Research and respond to questions and complaints from insureds, claimants, agency partners, and fronting carriers. • Discuss complex claims and coverage issues with clients, addressing any inquiries. • Maintain communication with customers and fronting carriers per "CRS Communication Expectations" and "Reportable" file guidelines. • Assist staff in managing litigation claims, ensuring timely responses and protecting the interests of insured and carriers. Management Responsibilities: • Ensure appropriate staffing, including hiring and terminations. • Coach team members on workflow, processes, customer service, and client consulting. • Conduct performance reviews, set goals, and hold employees accountable. • Foster career development and manage timesheets and compensation decisions. Team Coordination: • Facilitate regular team meetings and attend enterprise and leadership training. • Coordinate training and maintain standardized processes for quality service. • Provide backup assistance as needed. Additional Responsibilities: • Conduct monthly performance meetings and quarterly team meetings. • Set and monitor annual goals for staff. • Participate in round tables, claim reviews, and Risk Control Workshops. • Mediate between insured and insurance company, addressing coverage issues and large loss reporting. • Analyze performance data to implement necessary changes. • Review all files at least every 90 days. Qualifications • Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. • Experience: 5+ years of adjusting property and casualty claims, including litigated claims. Prior agency, loss control or carrier experience preferred. Prior supervisory experience preferred. • Licensing: Active state specific Workers Compensation License required or the ability to acquire license within three months of hire. • Skills: Extensive knowledge of General and Auto Liability or Workers Compensation coverages and application in job duties, proficient in claims processing procedures, knowledge or ability to learn multiple state insurance regulations; pass state licensing exams. • Technical Competencies: An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience. Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: • Paid Parental Leave and supportive New Parent Benefits • Company paid continuing Education & Tuition Reimbursement • 401k Profit Sharing • Generous time off practices in addition to paid holidays • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you • Inclusion & Belonging Programs • Consistent merit increase and promotion opportunities • Discretionary bonus opportunity The salary range for this role is $75,000– $125,000. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development. Holmes Murphy & Associates is an Equal Opportunity Employer.
Seasonal: 4am Inbound (Stocking)
Target Stores · West Des Moines, IA
Seasonal Specialty Sales RolesSeasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the storeExperience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvementExperience executing daily/weekly workload to support business priorities and deliver on sales goalsWhat We Are Looking ForWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That's the core of what we do.You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow multi-step processesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include :Seasonal Guest AdvocateSeasonal General Merchandise ExpertSeasonal Fulfillment ExpertSeasonal Style ConsultantSeasonal Inbound ExpertSeasonal Food & Beverage ExpertSeasonal Tech ConsultantFind competitive benefits from financial and education to well-being and beyond at EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.Application deadline is : 11/06/2026