Online Grocery Pick-Up Clerk
Kroger Family Of Companies · Lewisburg, TN
Job description
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions: ·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. ·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. ·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. ·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. ·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. ·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. ·Adhere to local, state, and federal laws, food safety procedures, and company guidelines. ·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. ·Read and follow directions given in the note section ·Ensure quality and freshness of all items chosen ·Communicate with customers via a portable phone and respond to calls in a professional and timely manner ·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars ·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. ·Process the orders through the point of sale (POS) system ·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock ·Maintain organization and cleanliness of staging areas and equipment ·Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor ·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair ·Perform required opening and closing procedures ·Assist in training new e-Commerce team members ·Meet/exceed productivity standards ·Ability to work cooperatively in high paced and sometimes stressful environment. ·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. ·Ability to act with honesty and integrity regarding customer and business information. ·Ability to follow directions and seek assistance when necessary to resolve customer and business issues. ·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. ·Must be able to perform the essential job functions of this position with or without reasonable accommodation. QUALIFICATIONS Minimum Position Qualifications: • Ability to work without supervision • Ability to read shelf tags • Basic math skills (i.e., counting, addition, and subtraction) • Excellent oral/written communication skills • • Desired Previous Experience: • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
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Taco Bell - Food Champion - Day Time - Lewisburg - Urgently Hiring
Taco Bell · Lewisburg, TN
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Customer Service Representative Work From Home
Arsenault · Lewisburg, TN
Customer Service Representative Work From HomeAbout the job Customer Service Representative Work From HomeFull Job DescriptionThis position is permanent work from home for any candidates in the PST/CST/MST time zone and includes a $1000 sign on bonus as well as an additional $2000 180 days after your start date!The sign on and retention bonuses are not applicable to current internal employees of CVS or Aetna. (Bonuses are only applicable to specific positions, locations, and business groups. Applicable roles have the bonus language in the job posting.)We are currently recruiting top talent for our Medicare Retiree Solution Customer Service Center. Our goal is to provide compassionate, innovative and proactive customer service to our Medicare members. We will use our skills and expertise to motivate positive change and collaboration, whenever possible.We are the knowledgeable, trusted advocates for our members. The key to our success is our people. This position requires a high degree of adaptability, empathy and patience.Educates plan benefits, answers questions and resolves issues based on incoming telephone member contactsUtilizes compliant documentation standardsProvides empathetic and member centric serviceExceeding our members expectations is our standardEnsure that every member is shown respect, kindness and all questions are thoroughly answered/resolvedPay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.16Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required QualificationsDemonstrated ability to be empathetic and compassionateAbility to apply patienceAdaptabilityBasic computer, typing and telephony skillsOr, equivalent military experienceCOVID RequirementsCOVID-19 Vaccination RequirementArsenault requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsCustomer Service experiences preferredEducationHigh School diploma, G.E.D. or equivalent experienceBusiness OverviewBring your heart to ArsenaultEvery one of us at Arsenault shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at Arsenault to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.We strive to promote and sustain a culture of diversity, inclusion and belonging every day.Arsenault is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which Arsenault provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.#J-18808-Ljbffr