Patient Services Coordinator

Job description

Keep Care Moving. Make a Difference Behind the Scenes. At Choice Health at Home, exceptional patient care starts with exceptional coordination. We're looking for a detail-oriented, organized, and compassionate Patient Services Coordinator (PSC) to help ensure our patients receive timely, seamless home health services. If you thrive in a fast-paced environment, enjoy solving problems, and love being the connection between patients and caregivers, we'd love to have you on our team. What You'll Do As a Patient Services Coordinator, you'll play a vital role in keeping our clinical team organized and our patients cared for by: • Coordinating and scheduling home health visits for clinicians • Prioritizing new patient admissions to ensure timely starts of care • Communicating with nurses, therapists, patients, physicians, and referral partners • Managing scheduling workflows within our electronic medical record system • Providing outstanding customer service to patients and healthcare professionals • Assisting with medical records functions through cross-training as a Medical Records Specialist • Supporting quality improvement initiatives and agency operations • Helping ensure every patient receives the highest level of coordinated care Clinical (LVN/LPN) candidates may also have the opportunity to perform patient visits as assigned. What We're Looking For • High school diploma or equivalent required • LVN/LPN license preferred but not required • One year of home health or hospice experience preferred • Strong organizational, multitasking, and communication skills • Experience working in a fast-paced healthcare environment is a plus • Reliable transportation and valid driver's license • CPR certification required only if performing patient visits Why Join Choice Health at Home? Join a mission-driven team dedicated to exceptional patient care Supportive leadership and collaborative work environment Opportunities for professional growth and advancement Comprehensive Medical, Dental & Vision Insurance 401(k) with company match and immediate vesting Paid Time Off & Paid Holidays