Assistant Guest Service Manager

The Olympia Companies · Winter Park, FL

Full-timeCustomer Service/Call CenterPosted Jul 25, 2026
Apply now →

Job description

Olympia Hospitality Front Desk Assistant We're more than just a team – we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! This position assists the Director of Guest Services with overseeing the safe and efficient operation of the front desk, maximizes profitability, and ensures high levels of guest satisfaction are achieved. This position may direct the work of others, i.e. delegate tasks, and provide training & support, and resources to the front desk staff. Additionally, this position works as part of a team to deliver attentive, friendly, efficient and hospitable service. This includes effective communication, reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. They act as the manager on duty in the absence of the Guest Service Manager. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job – you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business—we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Technical Skills: • Ability to troubleshoot basic computer/printer/photocopier/fax/phone technical problems Experience / Education: 2 plus years' of guest services experience required (preferably in a hotel environment); management or previous supervisory experience preferred; associates degree and/or equivalent work experience; Bilingual in Spanish is a plus Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Apply on company site →

More jobs in Winter Park, FL

Line Cook

Corner Chophouse · Winter Park, FL

Line Cook Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart! Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. The Role As a line cook, you maintain high quality standards for each dish that is sent out. Consistency and perfection are the two things you strive for when delivering an unforgettable dining experience while working in a team-oriented environment. What We Will Ask Of You: • Accurately and efficiently prepares, stocks, and maintains the highest quality cuisine for our guests, compiling consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies, and procedures • Maintains a clean and sanitary workstation area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven flat top range, refrigeration equipment, and adhere to all DHEC regulations for cleanliness and sanitation • Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen • Promptly report all product shortages, equipment problems or food quality issues to Chef Requirements For Success: • A minimum two years' experience in kitchen preparation and line cook experience • Have a positive energy, be ready to assist fellow support staff and work as a team player • Must be able to speak, read and understand basic cooking directions • Ability to communicate effectively with managers, employees, and all guests • A flexible schedule to work days, nights, weekends and holidays • Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting Benefits • Competitive salary and benefits package. • Opportunity to be part of a dynamic and growing hospitality team. • Fast-paced and rewarding work environment. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

NewContractHospitality - Food Services
Apply →
Earl Enterprises logo

Chicken Guy! - Expo

Earl Enterprises · Winter Park, FL

Expo Position Position Summary: The Expo is responsible for monitoring orders and their flow from the cashiers to the line cooks and then to the food runners. This position is responsible for gathering all items on the check from the culinary team once they are prepared, ensuring that the order is complete, and that it is prepared to spec before being handed to the guest. Responsibilities: • Welcome guests with a warm smile and energetic greeting when they approach the counter and ensure that their needs are met. • Assemble all orders as they are prepared by the culinary team ensuring that they are efficiently processed and that all items, sauces, and any condiments are included. • Communicate effectively with food runners to ensure food is delivered timely and accurately to each dine in guest. • Prepare food for carryout, as requested, ensuring that all items are included and notify the guest that the order is ready. • Utilize the order and ticketing system to ensure that all orders are processed accurately and efficiently. • Other related responsibilities. Requirements and Experience: Previous experience in a guest or customer facing position preferred, but not necessary. Ability to work in a high energy, fast paced environment. Excellent interpersonal skills with the ability and willingness to smile and interact in a genuinely energetic, warm, and attentive manner towards guests and co-workers. Excellent communication skills, including reading order tickets, in order to interact effectively with guests and coworkers and ensure order accuracy. Able to identify if there is a problem with the flow of the line, then identify and communicate the issue. Excellent organizational skills and ability to ensure efficient and accurate processing of orders. Education: No formal education beyond high school experience required. We Are Earl Enterprises® Earl Enterprises® builds on its past successes in defining ambitious goals for the future. Earl Enterprises® bring together the power of people, services and creative genius to build innovative sustainable companies that guests can enjoy today and in the future through our diversified brand portfolio. Earl Enterprises® is growing as a leader in the field of entertainment, leisure, tourism, hotel, and restaurant consultant services. Come join us onward and upward. Our concepts include Planet Hollywood, Buca di Beppo, Earl of Sandwich, Chicken Guy, Collide.com, Seaside on the Pier, Mixology, Café Hollywood and Bertucci's.

NewHospitality - Food Services
Apply →
Olive Garden logo

Prep Cook

Olive Garden · Winter Park, FL

Olive Garden Prep Cook For this position, pay will be variable by location - See additional job details and benefits below. Our Winning Family Starts With You! Check out these great benefits! • Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) • Free Employee Meal! (limited menu) • Weekly pay • Anniversary pay • Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) • Paid Family and Medical Leave (up to 2 weeks after 1 year of service) • Medical/dental insurance • Ongoing training to build critical skills for current and future roles • Discounts on cellphones, travel, electronics & much more! • 401(k) savings plan (Company match after 1 year of service) • Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Soup, sauce, pasta, and lasagna are key to the genuine Italian dining experience. As a prep cook, you must have a strong passion for delivering and flawlessly executing recipes to meet and exceed our guest expectations. In addition, as a prep cook, you must have a firm commitment to the highest safety and sanitation standards. We'd love to welcome you home as the newest member of the Family!

NewWeekly payHospitality - Food Services
Apply →

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck – it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities…we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of McDonald's World Famous food • Partner with other Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_DEFCAA97-CB1E-4A72-B79F-69EBE98A4651_71617 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Part-timeHospitality - Food Services
Apply →