Pharmacy Support Staff Beaverdale
grx holdings, llc dba medicap pharmacy · Des Moines, IA
Job description
We are looking for a dependable, full time Pharmacy Clerk at our Beaverdale Medicap in Des Moines. This role serves patients and customers by obtaining or receiving merchandise, totaling bill, accepting payment, and making change for customers. Places and executes orders and returns. Maintains and stocks supplies on shelves and keeps general appearance of product shelves and store clean and professional. Highly competitive pay rate commensurate with experience. No nights, Sundays, or holidays, and some flexibility in scheduling. Benefits and 401k with a company match, employee discount, and other benefits available. Pharmacy experience is preferred but not required, we will train you! Responsibilities • Assists patients and customers by running cash register for over-the-counter sales, greeting customers, offering assistance, receiving payments, and providing other services requested by customers. Assists patients via drive-up window to make service more convenient for the customer. • Maintains over the counter stock of medications by reviewing shipments for completeness, putting price tags on the products, and placing the items in their appropriate shelf locations. • Prepares mail order and delivery prescriptions by contacting the patient, calculating charges, packaging prescription(s), and taking them to the post office for mailing to patient. • Places orders for supplies, prepares drug returns and submits data. Receives approval for return from supplier. • Keeps product shelves and counters neat and clean and “faces” shelves by moving items to front and arranging and stacking them. Checks items expiration dates and removes expired and short-dated products. Keeps storefront and waiting area neat and clean through cleaning activities as needed. • Maintains regular and punctual attendance. Develops courteous and professional relationships with patients, customers, and co-workers. • Performs other duties as assigned. Qualifications and Skills • High School Diploma or GED. • Strong Communication Skills. • Attention to Detail. • Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment. • Ability to multi task. • Ability to provide excellent customer service. • Ability to read, understand and follow oral and written instructions. • Minimum of 6 months of customer service experience. Pharmacy clerks are required to register with the state Board of Pharmacy for identification, tracking, and disciplinary action. Any person not currently registered with the Board as a pharmacy support person must obtain registration prior to commencing employment in the pharmacy. Registrations expire on the last day of the birth month of the registrant, every two years. No continuing education is required for registration renewal.
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Additional Considerations (if any): • At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Floral Clerk Department: Floral FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists. Core Competencies • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager Positions that Report to you: None Primary Duties and Responsibilities: • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. • Makes an effort to learn customers' names and to address them by name whenever possible. • Assists customers by: (examples include) • escorting them to the products they're looking for • securing products that are out of reach • loading or unloading heavy items • making note of and passing along customer suggestions or requests • performing other tasks in every way possible to enhance the shopping experience. • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call. • Assists customers with placing orders over the phone or in person and completes the paperwork involved with a floral order. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Prepares, finishes, and replenishes product as necessary. • Including but not limited to: small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, and other flowers, balloons and balloon bouquets, and bows for floral arrangements and plants. • Waters plants. • Prepares daily delivery list. • Sends and retrieves FTD, Teleflora, and orders over the computer. • Reviews the status and appearance of floral products for freshness. • Anticipates product needs for the department on a daily basis. • Unloads trucks, places product in appropriate storage area, and replenishes merchandise. • Checks in product, puts product away, and may process invoices. • Ensures work area is always clean and neat including but not limited to: coolers, counters, floor, sink, etc. • Runs the department registers and receives payment, makes change, etc., where applicable. • Removes trash in a timely manner. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. 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