Part-Time Teller
City Bank · Lubbock, TX
Job description
Description The position of Front Line Teller is responsible for performing a variety of lobby and drive thru service transactions for customers in a professional, timely and efficient manner and according to established bank policies and procedures. Essential Duties • Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. • Prepares teller window to be organized and ready to serve customers by regularly scheduled opening times. • Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window. • Attention to detail and excellent communication skills are required. • Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them. • Maintains adequate teller supplies in an organized manner. • Accepts checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. • Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all negotiable items to determine their negotiability. • Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected. • Cashes checks for non-bank customers upon verification of identification and appropriate approval, as required. • Assist in working night depository bags/envelopes, dropped bags as well as handling bank-by-mail deposits. • Issues cashier's checks to customers. • Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily. • Maintains MC/EMV supplies. • Redeems E/EE/I savings bonds for customers only. • Accepts stop payments on ACH items and checks and applies them according to procedure. • Accepts and exchanges foreign currency by working through a corresponding bank. • Completes Monetary Instrument Log information through the Teller system for the purchase of a monetary instrument (cashier's check) with cash starting at $3,000. • Completes Currency Transaction information through the Teller system for cash transactions over at $5,000 or over $10,000. • Prepares wire transfer requests according to procedure. • Balances teller window daily along with each day and will provide a signed teller tape to their supervisor to confirm daily balancing. • Performs opening and closing responsibilities when assigned. • Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses. • Responds to customer account inquiries in a friendly professional manner. • Provides customer with copies of statements. • Verifies incoming cash shipments under dual control if requested. • Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies (may not apply to all locations). • Admits customers identified by signature comparison to the safe deposit vault area. Permits customers access to their individual boxes with the use of the guard key and the customer's key, secures safe deposit box access doors and escorts customers out of the vault area (may not apply to all locations). • Answers phones and e-mails in a friendly and professional manner. • Reviews items scanned into Teller Capture for accuracy. • Knows, understands and can locate all policies and procedures relative to teller operations and customer service functions. Equal Opportunity Employer/Veterans/Disabled
More jobs in Lubbock, TX
Flatbed CDL-A Truck Driver, Regional Routes - Lubbock, TX
System Transport · Lubbock, TX
Experienced CDL-A Truck Drivers. Award-winning driver portal with real-time updates. System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes.
Remote Customer Service Representative
Pavago · Lubbock, TX
Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone. Customer Service Representative (CSR). Maintain confidentiality of sensitive customer data.
Remote Customer Service Representative - Working from home, 1099 Independent Contractor
Mch Management · Lubbock, TX
Provide excellent customer service through active listening on every interaction. Work with confidential customer information and treat it sensitively. McHone Staffing Agency is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each int
Driver (CDL) Mon-Fri 6am-6pm
Vital Records Control · Lubbock, TX
Driver The responsibilities include but are not limited to being responsible for collecting customer information regardless of media type. Additionally, this position, while operating company vehicles, will use the utmost care and discretion by adhering to federal and state transportation laws and any related company policies. Essential functions: • Drive vans or box trucks to customer locations for service needs. • Report to work on time prepared to perform the duties of the position. • Meet department productivity and quality standards. • Receive, comprehend, and respond appropriately to direction. • Work with customers to fulfill customer service requests. • All other duties as assigned by supervisor or Director of Operations. • In the event of inclement weather, report to work two hours before regularly scheduled time to allow for delays and to budget time to put tire chains on company vehicles, if necessary. Competencies: • Has a positive and respectful attitude • Able to accept change in directions as customer needs change. • Well organized and detail oriented • Able to work both in a team environment and as an individual contributor. • Able to follow all company policies and procedures. • Self-motivated • Works well under pressure. • Good knowledge of city streets or able to read a city map. • Ability to use handheld device, electric pickers, drive van or box truck. Work environment: Must be able to tolerate heat in the summer and cold in the winter. Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and eligibility requirements: • High School Diploma or equivalent • Valid driver's license • MVR Check • Background check • Must be able to pass random drug screens. • Must be able to carry a cell phone to be in constant communication with the Records Center • Strong commitment to accuracy and quality • Must be able to work overtime and available around the clock including holidays • Strong directional awareness and navigational skills • Commercial Driver's License, if applicable Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. VRC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, military and veteran status, marital status, age, or any other basis protected by applicable federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the Fair Chance Ordinance.