Customer Service Representative (Remote)
Jobs for Humanity · Tulsa, OK
Job description
Customer Service Representative (Remote) We're looking for a Customer Service Representative to join our team in Oklahoma City, United States. This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers. In thisrole, you'll be the voice of our organization, providing friendly, empathetic, and professional assistance to customers across multiple channels. You'll play a vital part in building lasting relationships and ensuring customer satisfaction with every interaction. • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions • Provide product information and recommendations tailored to customer needs • Identify opportunities to enhance customer experience and suggest process improvements • Escalate complex issues to appropriate departments while keeping customers informed of progress • Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions • Meet performance targets for response time, resolution rate, and customer satisfaction scores • Collaborate with team members to share best practices and support one another in delivering excellent service • Adapt to changing priorities and handle multiple customer requests simultaneously Qualifications **Required**: • 2+ years of customer service experience in a professional environment • Excellent verbal and written communication skills • Strong problem-solving abilities and critical thinking skills • Proficiency with customer relationship management (CRM) software • Ability to multitask and prioritize effectively in a fast-paced environment • Active listening skills and genuine empathy for customer concerns • Reliable internet connection and a quiet, professional workspace for remote work • Comfortable working independently while remaining a collaborative team member **Preferred**: • Experience working in a remote or virtual environment • Familiarity with ticketing or help desk systems • Knowledge of multiple communication platforms and tools • Experience with sales, upselling, or cross-selling techniques • Certification in customer service or related field • Experience in a specific industry relevant to our organization Additional Information All your information will be kept confidential according to EEO guidelines.
More jobs in Tulsa, OK
(Earn $.60-$.80 CPM) Hiring CDL-A Dry Van Truck Drivers - Apply Now!
Hiring Drivers Now · Tulsa, OK
Now Hiring CDL-A Dry Van Truck Drivers - $.60 - $.80+ CPM! Apply today and within 24 hours you'll receive multiple job offers. Earn $85,000-$110,000 and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $114,000 per year • Earn up to $2,190 per week • 1st year earnings $80,000 - $90,000 average • Dedicated account; weekly home time • 5.5-day work schedule Benefits • Paid time off (PTO) • Paid orientation • 7 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy • Parking reimbursement program Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM every quarter! • Earn up to $3,000 in driver referral bonuses for qualified referrals Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Must be at least 21 years of age • 6+ months CDL A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years • Stable work history • Valid CDL-A and Medical Card A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Tulsa, OK
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Full-Time Customer Service Associate
The UPS Store #4971 · Tulsa, OK
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customersby providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Compensation is $15 and up depending on qualifications. RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned QUALIFICATIONS • High school diploma or GED required • Strong computer skills, including Microsoft Office and Adobe Suites • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 50+ pounds • Must have reliable transportation.