$16/hr
Radiology Scheduler - Work from Home | $16.00/hr | Starts 8/6/26
Carenet Health · Centralia, WA
Job description
Job Title Health Advisor Job Description At Carenet, we foster collaboration, creativity, and innovation. Our promises to our team members include empowering growth through trust, opportunity, and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused, and enjoy interacting with patients, patient representatives, providers, pharmacies, and more, then this may be the positionfor you. Did we mention this was a remote, work from home position? Responsibilities The Health Advisor serves as a key point of contact within Hoag's Centralized Patient Service Center, supporting patients with scheduling and coordination across multiple service lines, including CT, MRI, mammography and bone density (DEXA), X-ray and ultrasound, laboratory, nuclear medicine, pulmonary, vascular, surgery and labor & delivery, as well as physician scheduling and general radiology call support. In this role, the Health Advisor delivers a compassionate, efficient, and accurate patient experience while managing high-volume inbound interactions in a remote contact center environment. Responsibilities include scheduling, rescheduling, confirming appointments, addressing patient inquiries, and documenting all interactions in accordance with client protocols, HIPAA standards, and service expectations. • Manage inbound and outbound patient interactions to support scheduling and coordination of diagnostic imaging services. • Schedule, reschedule, cancel, and confirm patient appointments across diagnostic imaging and specialty service lines, including but not limited to CT, MRI, mammography/bone density (DEXA), X-ray/ultrasound, laboratory, nuclear medicine, pulmonary, vascular, surgery and labor & delivery, radiology and nuclear medicine physician scheduling, and main call support. • Respond to patient inquiries regarding imaging services, appointment availability, preparation instructions, verifying insurance, and general service information. • Accurately document all patient interactions, appointment details, and updates in the appropriate systems and CRM platforms. • Review patient orders, referrals, and provider instructions to ensure appointments are scheduled according to established guidelines and protocols. • Navigate multiple systems simultaneously (e.g., scheduling platforms, CRM tools, and communication systems) while maintaining accuracy and efficiency. • Communicate professionally with patients, providers, and internal teams to coordinate care and resolve scheduling needs. • Demonstrate empathy, professionalism, and active listening skills while supporting patients throughout the scheduling process. • Follow established workflows, call flows, and knowledge resources when handling patient interactions and service requests. • Identify patient needs and take appropriate actions to ensure concerns are resolved, and service expectations are met. • Maintain productivity and quality standards in a fast-paced, high-volume contact center environment. • Ensure strict adherence to HIPAA regulations and all privacy and security standards. • Participate in required training programs, including modality-based training for imaging services. • Engage in coaching sessions and apply feedback to improve performance and service delivery. • Maintain consistent attendance and schedule adherence to support operational goals. • Perform other duties and responsibilities as assigned. Qualifications • High school diploma or GED required. • Minimum of six months of experience in a healthcare contact center, patient access, or customer service environment preferred, with hands-on experience scheduling medical appointments within a healthcare organizationpreferably supporting diagnostic imaging, specialty care, or multi-department scheduling is required. • Required Work From Home experience in a private, secure, and distraction-free environment while maintaining full compliance with HIPAA and company data privacy standards. • Strong verbal communication skills with the ability to demonstrate empathy, professionalism, and excellent telephone etiquette. • Demonstrated understanding of and consistent adherence to contact center performance metrics (e.g., adherence, quality, and service levels), in alignment with scorecard standards and Remote Work Agreement (RWA) expectations. • Ability to adhere to assigned schedules within program operating hours, demonstrating reliability, punctuality, and consistent attendance. Must be flexible to adjust shifts, swap coverage, and support overtime based on business needs, while maintaining timely and professional communication regarding schedule changes or absences. • Ability to manage multiple systems and tasks simultaneously in a fast-paced environment. • Strong attention to detail and ability to follow established protocols and workflows. • Demonstrated problem-solving skills and ability to research and resolve customer inquiries effectively. • Basic computer proficiency including experience with Windows-based systems and applications such as Outlook, Teams, and CRM or scheduling platforms. • Ability to type a minimum of 40 words per minute. Flexibility to work assigned schedules, including evenings, weekends, or holidays as required Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Customer Service Rep role is $16.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
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Patient Services Rep Ma Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings. The posted compensation range of $19.01 - $24.24/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law. As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data. To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals. • Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). • Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. • As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers. • Update patients of the status of their referral or authorizations. • Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers. • Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. • Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Required • Must Live in Arizona or Texas • High School Graduate • Experience with computer systems, including web based applications Preferred • 1 year of higher education, some college and experience in a patient-focused healthcare environment • 1 year experience in high volume multichannel contact center Hello Humankindness: Join a Legacy of Healing at Saint Joseph's Hospital and Medical Center (SJHMC) Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness. Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service. Leaders in Specialized Care: • Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments. • Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques. • Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7. 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Licensed Psychiatric Nurse Practitioner
Headway · Centralia, WA
" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.
Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: • Assist customers with inquiries and concerns. • Resolve issues efficiently and professionally. • Communicate clearly and effectively in writing and verbally. • Maintain a positive and helpful demeanor. You'll be a great fit if you have: • A strong desire to provide excellent customer service. • Excellent communication and interpersonal skills. • The ability to prioritize tasks and work independently. • Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR