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Remote Transportation Care Coordinator

Virtual Vocations · Centralia, WA

Part-timeMiscellaneousPosted Jul 22, 2026
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Job description

Delivering exceptional customer service in a fully remote environment, the part-time Remote Transportation Care Coordinator will manage high volumes of inbound and outbound calls to assist members with scheduling non-emergency medical transportation needs.Key responsibilities:Handle escalated or complex member interactions while delivering exceptional customer serviceConsult with members to understand their needs and identify appropriate transportation optionsCommunicate clearly and professionally, adapting to various member personalities and situationsRequired qualifications:High school diploma or equivalentMinimum of 2 years' customer service experience, preferably in a call center environmentAbility to work a full-time schedule, including weekend shiftsStrong written and verbal communication skillsProficiency in using technology and adapting to new systems

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