Remote customer service representative

Your future role at a glance Location: Wichita, Kansas Facility: Ascension Via Christi, St. Joseph Department: Adolescent Behavioral Health Schedule: Night-Shift | Full-Time Sign-on Bonus: Up to $12,500 Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to recharge: pro-rated paid time off (PTO) and holidays • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional legal and pet insurance, transportation savings and more How you'll make an impact in this role • Direct the patient's clinical journey by performing comprehensive assessments that evaluate physical, psychological, and social health to ensure a holistic start to the recovery process. • Design and evolve individualized care plans that align with the master treatment goals, ensuring every intervention is purposeful and responsive to the patient's progress. • Lead therapeutic engagement by co-facilitating group therapy sessions and implementing evidence-based nursing care that helps patients develop vital coping and stabilization skills. • Collaborate as a clinical advocate within multidisciplinary team conferences, providing critical insights that shape the goals and objectives of the patient's long-term treatment plan. • Optimize treatment outcomes by continuously evaluating patient responses to care and proactively adjusting interventions to meet their changing clinical needs. What minimum requirements you'll need Licensure / Certification / Registration: • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted. • Licensed Registered Nurse credentialed from the Kansas Board of Nursing required. Education: • Diploma from an accredited school/college of nursing OR professional licensure at time of hire required. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.

" Licensed Mental Health Therapist (LMHT) Wage: Up to $110.17/hour Licensed Mental Health Therapist — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Mental Health Therapist at a Master's level or above with LMHC, LPCMH, LIMHP, LMFT, LMFTS, LCMFT, LPC, LPCC, LCPC, LCPCS, LPCC-S, LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "

" " Licensed Psychiatric Nurse Practitioner Wage: Up to $176.17/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.

Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. We exist to improve the health and wellbeing of everyone in our community. Schedule: Monday through Friday, 40 hours per week Full Time Benefits: 20 days of PTO per year, plus 10 paid holidays. Employer-paid Benefits include: • Basic life insurance • Short-term disability • Long term disability • Employee Assistance Program with 12 free sessions per year Optional Benefits include: • Medical • Dental • Vision • Supplemental life insurance • Accident and critical illness insurance • Identity Theft Insurance • 401k with Safe Harbor Plan match Summary: The Patient Service Representative (PSR) is responsible for providing excellent customer service to each person who contacts the clinic telephonically. This position also consistently strives to provide accurate, friendly, and quick patient communications to be able to respond to more patients in the queue. The PSR functions in accordance with established federal, state, and clinic standards, while complying with all federal grants and Hunter Health Clinic (HHC) policies and procedures. Essential Functions: • Answers patient phone calls following HHC's Standards of Communication, providing accurate information and referring phone calls to the appropriate providers, as needed for medical information. • Dispatches all calls and messages accurately and in a timely manner. • Maintains knowledge of clinic protocols, policies, procedures, and services to provide accurate information to internal or external callers. • Records patient information thoroughly and accurately. • Maintains confidentiality concerning proprietary information, patient information, and employees as patients' information. • Escalates patient concerns or complaints to leaders to address them, as needed. • Tracks, monitors, and reports phone data to assist with continual improvements to metrics (i.e. abandon call rate). • Meets and maintains phone data and service benchmarks. • Provides feedback to Business Operations Manager to provide suggestions for enhancements to current processes, providing innovative and creative solutions supporting organizational benchmarks and departmental billing goals. • Travels when necessary to meet operational needs. • Performs all other duties as assigned. Qualifications: • High school diploma or GED is required. • 1-2 years of experience in a prior customer service role is required. • Experience in a clinic office setting is preferred. • Bilingual abilities are preferred. Skills: • Listens, identifies, and responds quickly and effectively to internal and external needs. • Communicates effectively with all patients and employees. • Displays organizational skills, abilities to multi-task, and uses time and resources effectively. • Displays good judgment and decision-making skills. • Effectively collaborates and seeks clarification and confirms accuracy as needed. • Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships. • Pursues goals with commitment and takes initiative eagerly. • Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures. • Evaluates own performance and accepts constructive feedback to continue learning. Physical and Mental Demands of the Job: All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. • Talking: The ability to speak clearly and effectively. • Average Hearing: The ability to hear average conversations and respond accordingly. • Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach. • Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together. • Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus. • Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases. • Physical Strength: The ability to occasionally lift and/or move up to 10 pounds. • Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. To learn more about Hunter Health, our services and our impact on the community, visit our website at www.hunterhealth.org. Hunter Health provides equal employment opportunities to persons without regard to race, religion, color, ancestry, genetic information, sex, pregnancy, marital status, national origin, age, disability or veteran status, and any other status protected by federal, state, or local laws. HHC is committed to taking affirmative action to employ, and advance in employment, disabled persons and veterans. As an Urban Indian Health Program, Hunter Health Clinic, Inc. (HHC) adheres to the Indian Preference in Employment as stated in the Federal Acquisition Regulations System (48 C.F.R. § 326.501-505). Training and employment preferences and opportunities shall be provided to Native Americans regardless of age (subject to existing laws and regulations), sex, religion, or tribal affiliation. Applicants claiming Indian Preference may be asked to provide documentation of eligibility. E-Verify statement Employer participates in the Electronic Employment Verification Program. 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