GUEST SERVICES SUPPORT SPECIALIST
STATE OF FLORIDA · Ocoee, FL
Job description(tap to read)
Requisition No: 879742 Agency: Department of Transportation Working Title: GUEST SERVICES SUPPORT SPECIALIST - 55000964 Pay Plan: SES Position Number: 55000964 Salary: $38,552.07 - $45,320.08 Posting Closing Date: 08/02/2026 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 831 / Administration OPEN COMPETITIVE SELECTED EXEMPT SERVICE FULL-TIME CONTACT PERSON: Stephanie Dennis CONTACT EMAIL ADDRESS: stephanie.dennis@dot.state.fl.us HIRING SALARY: $1,743.08/biweekly/ $45,320.08/annually Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Guest Services Support Specialist and Administration/ TPK Support Services This position will serve as the central hub for customer service, building security, and facility operations at Florida's Turnpike Enterprise. It manages call routing, guest services, emergency coordination, event room setups, fleet vehicle logistics, and mailroom backup. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Turnpike Enterprise Mile post 263, Bldg 5315 Ocoee, FL 34761 Annual Salary: $45,320.08/annually Your Specific Responsibilities: Serve as the primary point of contact for all incoming calls via the mainline console, providing accurate information, identifying caller needs, and routing calls accordingly. Monitor and respond to the building's security intercom systems, vet incoming guests, and announce their arrival. Greet all customers and guests, ensuring a welcoming and professional environment. Acknowledge customer requests, gather necessary details, and direct inquiries to the appropriate personnel or departments. Create monthly reports, assist in maintaining the Guest Services SharePoint site, and ensure that filing systems and records are consistently updated and well-organized. Responsibilities also include conducting research and evaluating information on relevant matters, receiving and coordinating work order requests, and proactively monitoring maintenance and custodial needs throughout the complex. Works collaboratively with security to ensure a safe and secure facility. Assist with building emergency plans, ensure to remain up to date on all emergency protocols, and serve as a point of contact for building emergencies. Monitor and coordinate room setups for scheduled events, ensuring that meeting spaces are arranged according to each customer's preferences. Attend external reservation meetings via Microsoft Teams to stay aligned with event planning needs and updates. Maintain and manage conference rooms, consistently ensuring they are clean, well organized, and fully prepared to accommodate upcoming meetings and events. Manage all aspects of fleet vehicle logistics, including receiving and processing reservations, maintaining up-to-date maintenance and service records, and ensuring vehicles remain in optimal condition. This position involves identifying and reporting operational concerns and issues, coordinating timely repairs, and scheduling preventative maintenance. Additional responsibilities include overseeing the fuel level of the Motor Pool vehicles, ensuring gas levels are full, transporting vehicles as needed to the maintenance shop, and preparing monthly comprehensive reports to support the effective oversight and management of the fleet. Provide back-up support to the mailroom by handling the receipt, processing, and delivery of all incoming mail and packages. Responsibilities include preparing outgoing mail with appropriate packaging and shipment methods, assisting in tracking and researching missing items, and completing pick-up and delivery runs to the post office as needed. The role also involves operating standard mailroom equipment and contributing relevant data to monthly reporting to ensure accuracy and transparency in mail operations. Assist with reprographics, records, and special projects as needed. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: • General computer usage • Office procedures and practices • Administrative techniques • Workplace etiquette • Professional conduct • Mailroom operations • Collecting and identifying data • Grammar, punctuation, and spelling Skills in: • Skilled in adaptability • Attention to detail • Critical thinking • Time and organization management • Team collaboration and leadership • Identifying ways to work smarter, faster and more efficient • Microsoft Outlook, Excel, Word, SharePoint, and Teams. • Customer service techniques and comfortably connecting with customers via phone and face-to-face interactions. • Critical thinking and problem solving Ability to: • Present a calm, happy, and professional demeanor, adhere to and implement instructions diligently • Work independently with minimal supervision, and demonstrate respect for best practices, protocols, and policies • Proactively communicate • Lift 50 lbs. and transport up to 75 lbs. • Foster strong relationships with customers, absorb and retain new information, concepts, and technologies. Other Job-Related Requirements: • This position requires a Class E driver license. This position requires a valid Class (A, B, C, or E) driver license with an acceptable driving record in accordance with the Department's Driver's Record Requirements Policy. An unacceptable driving record is defined as any of the following: • three (3) or more moving violations in the past three (3) years that accumulate three (3) or more points per violation; • any two (2) convictions of reckless driving in the past three (3) years; • a suspension or revocation of the driver license for moving violations in the past three (3) years; and • a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction, in the past four (4) years. Your driving record will be reviewed and the status of your driver's license confirmed. The State's total compensation package for employees features a highly competitive set of employee benefits including: • Health insurance (over 90% employer paid) • $25,000 life insurance policy (100% employer paid) • Dental, vision and supplemental insurances • State of Florida retirement package • 10 paid holidays a year • Generous vacation and sick leave • Career advancement opportunities • Tuition waiver for public college courses • A variety of training opportunities • Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at (850) 414-5300 for assistance. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
Dishwasher
Texas Roadhouse Holdings LLC · Ocoee, FL
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Dishwasher who works well with others while following sanitation guidelines in the kitchen.As a Dishwasher your responsibilities would include:* Operating the dish machine* Supervising proper rinse and wash temperatures* Changing water, storing, and using dish chemicals properly* Setting up and organizing the dish racks* Removing trash* Maintains proper safety and sanitation practices* Exhibits teamworkIf you think you would be a legendary Dishwasher, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:* A choice of medical plans that are best in class* Dental and Vision Insurance* Tuition Reimbursement up to $5,250 annually* Paid vacation time* Short-Term Disability* Life, Accident, and Critical Illness insurance* Identity Theft Protection* Employee Assistance Program* Business Travel Insurance* Annual holiday bonusWe are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Deli/Bakery Team Associate
Walmart · Ocoee, FL
Hourly Wage: $17 - $30 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiumsmay be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Part-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #942 10500 W COLONIAL DR, OCOEE, FL, 34761, US Job Overview The main priority of Deli / Bakery associates is to prepare quality products for customers. They engage with customers at the service counter and move incoming merchandise out to the salesfloor. Cleaning and maintaining proper food safety standards are critical to the team's success. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Barista
Areas Deutschland Holding GmbH · Ocoee, FL
Job Title: Barista Department: Food and Beverage Operations, Turnpikes Reports To: Concept Manager Status: Non-Exempt Pay Rate: $15.00 *This position is eligible to receive tips* Broad Functions: The Fast-Food Attendant is responsible for performing a variety of duties within a fast food / snack bar establishment which may include completing customer transactions, cleaning the food or stock areas, food preparation and cooking, working the line, and stocking product. Performs all other responsibilities as directed by the business or as assigned by management. Main Duties and Responsibilities: • Greets customers and takes food order; provides information about menus; looks for opportunity to "up-sell" products. • Strives to meet CORE model to serve guests: eye contact, smiles, speak enthusiastically, stays connected. • Accurately and efficiently prepares/portions food products prior to cooking, from start to final plate. • Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all Areas Guest Experience and cash handling policies and procedures • Cleans and stocks work area • Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing. Transfers supplies and equipment between storage and work areas by hand or cart • Assists with a variety of kitchen-related functions as needed including product assembly and food prep. • Mix ingredients using a blending machine or manually kneading to achieve uniform mixture. • Roll, cut, and shape dough according to desired sizes before placing in pans, molds, or on sheets for heating. • Place dough in pans, molds, or on sheets before depositing in ovens for baking. • Receives inventory, moves, and lifts food and beverage products and supplies; maintain a solid knowledge of product and services available in unit • stocking, storing, rotating, and checking temperature of products • Cleans and sanitizes workstation and equipment • Cleans/washes dishes, cutlery, utensils, pots, pans, and all other cooking tools. Skills and Qualifications: • H.S. Diploma or equivalent preferred. • Cashier experience in a food and beverage environment highly desirable. • Excellent guest service abilities while working directly with the public. • Basic mathematics skills with the ability to add, subtract, multiply, or divide quickly and correctly. • Able to develop cooperative working relationships with others. • Able to stand for long periods of time. EEOC Statement: We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Benefits: We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment and a location meal program. In addition, this position is eligible for overtime and overnight differentials.