Pharmacy Care Technician - Work From Home (Orlando, FL)

Call Center Representative

CommonSpirit Health · Centralia, WA

Job Summary and Responsibilities This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. • Represents VMMC during initial phone contact by providing patients with appointments, information and other operation support services. • Provides a high level of customer service in a manner consistent with VMMC's mission, goals and service standards. • Answers incoming requests and assists patients based on their needs. Schedules, cancels and reschedules patient appointments by assessing caller's specific needs through probing questions while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. • Communicates efficiently and effectively with the clinical care team, written or verbally, on behalf of the patient. "We deliver inspired people to do meaningful work." Job Requirements • 6 months of office and/or call center, customer service or healthcare experience • Familiarity with medical terminology and proficient in Microsoft Office products • Previous call center or health care or customer service experience preferred • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding) • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold) • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible We are an equal opportunity/affirmative action employer. Where You'll Work Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you're busy impacting the healthcare industry, we'll take care of you with benefits that include: • Health/dental/vision • FSA and HSA spending accounts • 2 retirement plans • Paid vacation and sick time • Adoption assistance • Wellness program Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.

$10/hr

Remote Call Center Representative

Delaware Nation Industries · Centralia, WA

Channel Blend Call Center Representative As a representative for Channel Blend, you will be part of a team responsible for qualifying leads in order to fulfill client expectations. We are a call center that works remotely (Oklahoma, Idaho, Texas & Kansas residents ONLY). Our representatives call interested prospects on behalf of other companies and help qualify prospects. You will be expected to follow a script & pre-established guidelines are in place to help you do this. This position requires a minimum of 20 hours per week with a consistent schedule and is compensated at $10 per hour. Required Equipment for Remote Work: • Computer (Not a Chromebook or tablet) • Phone (cellphone or landline) • Headset, Earbuds, or Headset WITH mic • Internet (Ethernet cord, adapter, or wi-fi booster is required) • Mouse for computer (Not a trackpad) Responsibilities: • Follow proper technical procedures utilizing computer and telephone equipment to contact or transfer prospects to generate a qualified lead base to meet client expectations. • Professionally greet prospects by speaking clearly and listening effectively. • Read from and adhere to script procedures as established by the client, which may involve a rigid verbatim script. • Maintain acceptable level of quality assurance scores. • Accurately log qualified leads/sales following proper documentation and reporting procedures. • Successfully qualify leads by verifying all required information according to client and company guidelines ensuring a fully compliant lead. • Comply with all federal, state, client, and company rules, regulations, and procedures. • Provide excellent customer service by always maintaining professionalism. • Maintain a positive attitude towards prospects, co-workers, and all levels of management. • Multi-tasking the essential job functions by reading, typing, speaking, and maneuvering through multiple web forms/screens/browser tabs simultaneously. • Maintain acceptable attendance according to policy. • Be able to adapt readily to changes in scripting, campaign procedures, policies, and any other requirements associated with the job

Remote Personal Travel Assistant Join our team as a remote personal travel assistant and become an essential member of our dynamic and inspired collective. We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others. In this remote role, you will play a pivotal role in curating unforgettable travel experiences. Job seniority: entry level Responsibilities • Craft compelling emails to effectively engage with clients. • Conduct thorough research on diverse destinations, culinary offerings, and activities. • Collaborate with suppliers to create personalized travel itineraries. • Maintain up-to-date client travel documents and invoices. • Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors. Requirements • Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet. • Ensure a focused work environment by minimizing distractions. Benefits • Comprehensive training will be provided to enhance your skills. • Earn commissions based on performance. • Enjoy flexible work hours (part-time or full-time). • No prior experience required. • Access to enticing travel perks. • Receive your personalized website.

Your Future Role At A Glance Location: Remote Facility: Saint Thomas Rutherford Department: Utilization Management Schedule: PRN | Days Salary Range: $33.99 - $63.98 per hour Life At Ascension: Where Purpose Meets Opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. Benefits That Help You Thrive • Retirement: 403(b) plan • Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources How You'll Make An Impact In This Role • Admissions & Medical Necessity Review: Evaluating service requests and admissions for medical necessity using evidence-based tools (like InterQual) to ensure they comply with reimbursement policies. • Case Management & Consultation: Providing coordination and consultation for complex cases to enhance clinical outcomes and manage the cost of care. • Administrative & Billing Support: Assisting staff with medical documentation, coding, precertification, and managing claim denials or appeals. • Discharge Planning: Assessing and coordinating a patient's post-hospital needs, such as home health, medical equipment, or transfers to skilled nursing facilities. What Minimum Requirements You'll Need Licensure / Certification / Registration: • Licensed Registered Nurse credentialed from the Tennessee Board of Nursing or current home state license for multi-state license recognition "Compact State" obtained prior to hire date or job transfer date required. Education: • Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.