Northwest Respiratory Services logo

$20–$21/hr

Part Time Warehouse Assistant

Northwest Respiratory Services · Des Moines, IA

Part-timeWarehousing/LogisticsPosted This week
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Job description(tap to read)

Northwest Respiratory Services seeks a Part Time Warehouse Assistant to join our team in Des Moines, IA. This person will assist in managing inventory, shipping, procurement and maintenance of respiratory therapy equipment and supplies.This position offers a flexible schedule of up to 20 hours per week.Essential Duties and Responsibilites:Assists with Inventory Control of productsAs new products enter the warehouse verifies packing slip accuracy with purchase orderStock shelves, rotate inventory items as necessary, report shortages to manager.Maintain equipment repair processes, including disinfecting, cleaning, reassemblyFunction testing of reassembled equipment and placement back in inventory as patient readyFill daily work orders in a timely manner for UPS shipping readinessReport and take active part in measured improvement in processes to reduce incorrect deliveriesAssists team to ensure Branch orders are pulled accuratelyEnsure branch orders are shipped in a timely matter using the most cost-effective means.Communicate inventory needs to leadership based on established par levelsServe as a product availability and location resource to Customer Service, Service Technicians, and other team members.Assist with clerical activities including filing and maintaining of various established data bases including equipment repair log and other compliance records.Arrange procurement of CPAP/BiPAP and oximetry download dataDevelop and maintain a basic knowledge of NRS Employee Handbook and Policy and Procedure ManualAttend annual training sessions and/or competency testsUnder the direct supervision of Director of RT assists with in house clients as appropriateAll other duties as assigned by branch manager.Compensation and Benefits:$20-$21 per hourHealth, Dental, Vision InsuranceEmployer Paid Life InsuranceMatched 401k Eligibility on Day One of EmploymentFSA Account (Medical and/or Dependent)Pet InsuranceShort Term and Long Term DisabilityAccident, Hospital Indemnity, and Critical Illness InsuranceVacation, sick, and paid holidaysFlexible start timesLocal routes. Be home every nightOpportunity for overtime and on-call work with premium payKey Qualifications:Education/Experience – High School diploma or general education degree. Warehouse and or HME experience is preferred but not required. Ability to create Microsoft word documents and proficient at data entry to established Microsoft excel spreadsheetsEmployee Screening – successful clearance of motor vehicle recordLanguage Skills – Ability to speak and communicate well with clients. Ability to read and interpret documents such as instructions/procedures/manufacturers recommendationsInterpersonal Skills – Must possess good customer and communication skills with internal and external customer groupsAdaptability- must be flexible and resourceful in an ever-changing environmentTime Management – Ability to work independently, organize and manage multiple priorities with little supervisionPhysical Demands – Frequent bending, reaching, twisting. Ability to lift up to and including 60 pounds. Frequent standing, walking. Subject to varied warehouse temperatures. Tolerance to disinfectants used.Safety/Security – Actively promotes and personally observes all safety and security procedures and uses all equipment and materials properlyCertificates, Licenses, Registrations – State Issued Drivers licenseWe look forward to seeing your application and the opportunity to speak with you further!Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled#J-18808-Ljbffr

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Fortify Companies logo

$17–$19/hr

Client Services Intake and Dispatch Coordinator

Fortify Companies · Des Moines, IA

People call us on their worst days. A burst pipe, a flooded basement, water where it should not be. When that call comes in, you are the first voice they hear and the person who sets everything in motion. As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you are the operational hub that connects our customers to our teams and keeps every job moving from that first call to the final update. About Rytech Restoration Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide. Hours: 11-am 8pm EST What You'll Do You will be the voice customers hear first and the engine that keeps our operations running. Day to day, that looks like this: ▪ Manage incoming call queues and provide professional, empathetic service to customers during high-stress situations ▪ Assign and dispatch service requests to technicians via email and internal platforms ▪ Accurately enter and update assignments, notes, and scheduling details across multiple systems ▪ Track job status and ensure timely updates, including inspection schedules and completion milestones ▪ Proactively follow up on assignments, including addressing delays, rejections, or missing information before they become problems ▪ Communicate clearly with technicians, vendors, customers, and internal teammates throughout each job ▪ Maintain detailed, organized documentation so everyone on the team has the visibility they need ▪ Identify gaps or inefficiencies in workflows and flag them for improvement ▪ Perform other duties as assigned to support the needs of the team and business Required: ▪ High school diploma or equivalent ▪ 1 or more years of customer service, dispatch, or administrative experience ▪ Excellent written and verbal communication skills ▪ High attention to detail and accuracy in data entry and documentation ▪ Ability to manage multiple priorities in a fast-paced, high-volume environment ▪ Comfortable navigating multiple software systems and email platforms at the same time Preferred: ▪ Experience in restoration, insurance claims, dispatch, or call center operations ▪ Familiarity with CRM or job management platforms ▪ Experience handling escalations or service recovery situations You Will Thrive Here If You Are ▪ Someone who stays calm and focused when the volume picks up ▪ A self-starter who takes ownership and does not wait to be directed ▪ Detail-oriented in a way that matters: you get it right the first time, every time ▪ Energized by work that has a visible impact on real people having a tough day ▪ A strong communicator who can shift tone and approach depending on who you are talking to ▪ A role with real impact: you are helping people through some of the hardest moments of their lives ▪ The stability of a 30-year-old company with the energy of a growing national brand ▪ Career growth across multiple companies and markets under the Fortify umbrella ▪ A team that values plain talk, hard work, and doing right by our customers ▪ Pay range: $17 to $19/hr, with competitive benefits ▪ The chance to be part of something new: we are building the future of property protection, and your voice matters here Ready to Join Us? If you are ready to be the person who keeps things moving and helps people on their hardest days, we want to hear from you. Apply today and let us show you what it means to be part of the Rytech team. Equal Opportunity Employer Rytech Restoration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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