Operations Associate (Remote)
Luminary · Centralia, WA
Job description
Operations Associate The Operations Associate will be a core structure of our Operations Team. The role requires strong organizational skills, creative problem solving, and extraordinary time management skills. Luminary Travel is a fast paced environment with lots of daily changes that require adaptability. It is very important to have the ability to manage stressful situations and execute detailed tasks in a calm and controlled manner. The Operations Associate is the key to making sure that our trips are planned/executed meticulously and go off without a hitch. We are looking for someone who enjoys travel planning and is able to view trips from both the Clients eyes and the Travel Planners point of view to make decisions that are always best for our clients. Requirements • Bachelor's Degree • Minimum of two (2) years of work experience • Exceptional organizational skills with the ability to multitask • Exceptional listening skills with the ability to quickly identify issues and proactively solve problems • Tech-savvy and comfortable with navigating web-based reservation programs, helpdesk software, internet searches, airline websites/apps, SMS messaging, and smartphone apps • Dependable and flexible with work schedule • Proven ability to work independently with minimal supervision in a fast-paced environment • A passionate approach to customer service, positive attitude, and strong work ethic • Professional verbal, and written communication skills using appropriate grammar, terminology, tone, cadence, and pronunciation • Must be able to work various shifts including irregular shifts, holidays, and weekends • Must own smartphone • Be able to pass a criminal and employment background check Preferred Skills • Multi-lingual • High level of cultural awareness • Knowledge of or experience in the Travel Industry • Experience working in a remote environment • Knowledge of Salesforce and Axus softwares Initial Responsibilities • Accurately book reservations and ensure all service details are collected on behalf of the clients • Assist with the planning and finalization of client travel itineraries • Research hotel rates and room options as part of the trip planning process • Cross check and reconfirm client itineraries with vendors and partners to ensure accuracy prior to trip start date • Input/update and ensure accuracy of Client Itineraries information entered into Axus (Itinerary Software) • Input/update and ensure accuracy of information entered into Salesforce • Answer busy incoming phone calls, emails, and text messages in a professional and timely manner • Coordinate details of new and existing service reservations • Update reservations with changes and additions as needed • Assess what service details are missing and reach out to the Client Service Manager to collect as needed • Manage and prioritize a lengthy queue of daily/weekly tasks within Salesforce's task list • Send daily reminders of upcoming services via email and text to clients and concierge • Exhibit utmost confidentiality with clients and client information • Accept and accurately process credit card payments and invoices for services rendered • Provide excellent customer service to clients • Other adhoc travel planning projects Compensation & Perks: • Competitive Salary • Generous Healthcare Benefits for US-based employees • 401K Offering for US-based employees • Annual Team Retreat • Ongoing opportunities for professional development • Discounted Hotel Rates and Complimentary nights when available on World Travel • The chance to be part of a growing, driven company with room for advancement!
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Hiring Drivers Now · Centralia, WA
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
About US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Job Summary: Tryfacta is seeking a Customer Service/ Phone Intake Representative for our client in Madison WI,53705. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now! Position Title: Customer Service/ Phone Intake Representative Location: Madison WI, 53705 Duration: 4 Months Work Schedule: Monday through Friday 35/ hr week Pay rate: $13.07/hr Responsibilities for this position include, but are not limited to: • Answer incoming calls and make outbound calls. • Assist customers with their inquiries. • Communicate courteously with customers by telephone, e-mail, or letter. • Provide a high level of personalized customer service. • Take notes of conversations with customers. • Investigate and solve customer problems. • Update databases with changes to the details and status of each customer. • Use of a variety of computer applications and databases related to call center services and credentialing. • Arrange the distribution of information to managers and coworkers • Maintain respect and discretion. • Follow up inquiries as required via emails or call backs. • Keep accurate records of discussions or correspondence with customers. • Meet with others to discuss possible improvements to customer service. Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Compliance Nurse 2
Georgia Department of Community Health · Centralia, WA
Compliance Nurse 2, Long-Term Care Unit The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's three program divisions. DCH employees are based in Atlanta, Cordele and across the state. DCH is committed to providing superior customer service and communication, embracing teamwork and fostering accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure. DCH is hiring Nurse Surveyors! The Healthcare Facility Regulation Division (HFRD) is looking for Nurse Surveyors to help inspect healthcare facilities for rules and regulations compliance. Minimum requirements include being a Registered Professional Nurse, OR having a Bachelor's degree in nursing from accredited college or university, AND 5 years of experience as a Registered Nurse. DCH is currently seeking qualified candidates for the position of Compliance Nurse 2, Long-Term Care Unit with the Healthcare Facility Regulation Division. This is a homebased position that will document and conduct on-site surveys and require regional travel. Regional travel may require up to 90% overnight travel. Occasional weekend and after-hours work may also be required. If you reside in the counties listed below, you are eligible for a 15% geographic pay supplement. Please note, this supplement is applicable to positions that are in long-term care units. Banks, Barrow, Bartow, Carroll, Cherokee, Clarke, Clayton, Cobb, Coweta, Dawson, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall, Haralson, Henry, Jackson, Lumpkin, Newton, Oconee, Paulding, Pickens, Polk, Rockdale, Spalding, Walton, White The Compliance Nurse 2, under general to limited supervision, conducts on-site surveys of long term care facilities regulated by the state to determine compliance with applicable state and/or federal rules and regulations. This position may be asked to survey other facility types as needed. Surveys are conducted either independently or as a part of a multi-disciplinary team using both an automated and a written survey process to review the quality of nursing care delivered in federal and state long term care facilities (i.e., nursing homes, skilled nursing facilities). Job responsibilities include: • Reviews, monitors and ensures compliance with assigned program area's policies and procedures. • Evaluates highly complex medical situations and prepares survey documents under strict deadlines. • Leads, plans, organizes, and directs all nursing activities in assigned facility. • Responsible for the quality of nursing care delivered in hospitals, public health facilities, and community based programs. • Directs subordinate supervisors and staff. • Provides staff development including orientation, in-service training, workshops and continuing education for all levels of nursing staff. • Reviews state, federal, and other regulatory standards information in order to direct the quality improvement activities and achieve compliance. • Plans and organizes the survey according to the facility's services, size and compliance history. • Gathers data to determine compliance with applicable guidelines through on-site interviews with facility staff and/or clients, observation of procedures, inspection of environment and/or equipment, and review of applicable records. • Compiles report of findings and deficiencies with appropriate evidence to support deficiency. • Recommends adverse action if appropriate and notifies facility of findings. • Reviews and monitors facility's Plan of Correction to determine compliance with applicable guidelines and timeliness of corrective action. • Focuses survey in response to the priority of client's needs and/or complaints, and as findings emerge, changes survey focus accordingly. • Coordinates activities with appropriate agencies. • May assist in providing training and guidance to new employed surveyors. • Expected to remain current on both federal and state requirements for long term care facilities through regular training and review of materials. • May serve as team lead worker • Other duties as assigned. Minimum qualifications include a Bachelor's degree in nursing from an accredited college or university and five (5) years of experience as a Registered Nurse, two (2) years of which in an administrative or supervisory capacity and current Georgia license as a Registered Professional Nurse; or eight (8) years of experience as a Registered Nurse (HCP073) or position equivalent, two (2) years of which in an environment related to the area of assignment, four (4) years of which as a supervisor and current Georgia license as a Registered Professional Nurse. Note: Some positions may require a certification or licensure. Possession of a valid Georgia driver's license, which would enable the applicant to drive in Georgia, and use of a car at work, are required for employees in this job. Position requires extensive statewide and overnight travel (90%). Occasional weekend and after-hours work may also be required. Note: After hire, this position is required to successfully complete all preparatory training provided, including successful completion of the Surveyor Minimum Qualifications Test within the first 12 months of employment as required by Sections 1819(g) (2) (C) (ii) of the Social Security Act, as amended, and Article IV (B) of the Agreement pursuant to Section 1864 of the Social Security Act. Upon successful completion of the SMQT, this position is eligible for a pay increase. In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. Applications without work experience listed will not be considered. Current Georgia state government employees will be subject to state personnel board (SPB) rule provisions. The position may be filled at a lower or higher position level. This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check.
Online Customer Service No Experience
AO Globe Life · Centralia, WA
Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO, we are passionate about creating opportunities that empower individuals to achieve professional success while maintaining a healthy work-life balance. We are excited to offer 100% remote, work-from-home roles for self-motivated professionals dedicated to delivering exceptional client experiences. As a Remote Client Success Specialist, you'll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. If you are driven by growth, thrive in a mentorship-driven environment, and aim for success, this role is the perfect fit for you. Why Choose Globe Life AO? • Work-from-Home Flexibility: Enjoy the comfort and convenience of remote work. • Comprehensive Training: Access virtual workshops and world-class training resources. • Competitive Compensation: Weekly pay, performance-based bonuses, and unlimited earning potential. • Union Benefits: OPEIU Local 277 representation and life insurance policies with accidental death benefits. • Health Support: Medical insurance reimbursement. • Career Growth: Leadership conventions, mentorship opportunities, and advancement potential. • Incentives & Team Building: Participate in incentive trips, team-building activities, and leadership development programs. What You'll Do: • Onboard New Clients: Guide new members through a seamless enrollment process. • Deliver Exceptional Service: Address client needs with professionalism and care. • Develop Tailored Solutions: Create and evaluate plans that align with client goals. • Respond Promptly: Manage client inquiries and provide timely solutions. • Expand Your Reach: Utilize networking strategies to grow your business. • Maintain Compliance: Ensure adherence to company policies and state regulations. • Optimize Productivity: Efficiently manage appointments and schedules to meet goals. What We're Looking For: • Excellent communication skills with a focus on active listening and problem-solving. • A quick learner who thrives in a dynamic, fast-paced environment. • A team player who excels in both collaborative and independent settings. • A strong work ethic and a results-driven mindset. Why This Role Matters: At Globe Life AO, we don't just offer jobs; we offer a chance to make a real impact. As a Client Success Specialist, you'll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment. Ready to Join Us? Take the next step toward a dynamic and fulfilling career. Apply now and start your journey with Globe Life AO today!