Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)
Genesco · Centralia, WA
Job description
Journeys - Chat Support Representative - Temp-to-Hire (Work From Home) We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers. Note: Work From Home opportunity available only to Tennessee residents. Key Responsibilities: • Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date. • Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information. • Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty. • Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service. • Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures. • Additional Support: Perform other duties as needed to support overall business operations. Qualifications: • Experience: Previous customer service or retail experience is preferred but not required. • Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax. • Interpersonal Skills: Ability to connect with customers and respond effectively to their needs. • Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals. • Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions. • Conflict Resolution: Professionalism in handling and de-escalating conflicts. • Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST): • Sunday: 10:00 AM 7:00 PM • MondayFriday: 7:00 AM 8:00 PM • Saturday: 9:00 AM 6:00 PM • Note: Business hours may extend during peak times to meet coverage needs. What We Offer: • Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance • Weekly Pay: Receive weekly payment every Friday • Paid Training: Start with two weeks of fully paid training to set you up for success • Supportive Team Environment: Join a collaborative and inclusive team that values your contributions • Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs • Work From Home Requirements: • Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality. • Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system. Tablets and MacBook Airs are not permitted. • RAM: Minimum of 16 GB. • Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup). • Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours. • Web Camera: Integrated or external webcam. • Mouse: External mouse required. • Cell Phone: Must have Wi-Fi capability and a charger. • Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed. Minimum speed: 50 Mbps download / 5 Mbps upload. Recommended speed: 100+ Mbps download / 10+ Mbps upload. Test your speed at www.speedtest.net. You must pass the official system test at www.networktest.twilio.com using Google Chrome. • Power: Devices must remain charged at all times to avoid work disruptions. • Verification: All equipment and internet access are your responsibility and will be verified during onboarding. Required Education: • High School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
More jobs in Centralia, WA
Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!)
Hiring Drivers Now · Centralia, WA
Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!) Apply today and within 24 hours you'll receive multiple job offers. Up to $110/YR based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Salary: Up to $110/YR Apply now to receive your job offers!
CDL-A Owner Operator Truck Driver Job (Earn $5,500 - $9,000/Wk)
Hiring Drivers Now · Centralia, WA
Class A Owner Operator Truck Driver Job (Earn $5,500 - $9,000/Wk) Apply today and within 24 hours you'll receive multiple job offers. Earn $5,500 - $9,000/Wkr based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Owner Operator Driver Pay: $5,500 - $9,000/Wk Apply now to receive your job offers!
Licensed Psychiatric Mental Health Nurse Practitioner
Headway · Centralia, WA
" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.
Medical Assistant II - Remote Patient Monitoring (On-Site)
MaineGeneral Health · Centralia, WA
Medical Assistant II Remote Patient Monitoring (On-Site) Under the supervision of medical staff, supports patient care through remote monitoring services, equipment management, and administrative support. Position: Medical Assistant II Remote Patient Monitoring (On-Site) Location: Ballard Center, Augusta, ME Schedule: 40 hours | Full-time Shift: Days Clinical Responsibilities • Gather and document patient data received through remote patient monitoring programs. • Monitor incoming patient information and ensure accurate and timely documentation in the medical record. • Assist patients with remote monitoring equipment setup and usage. • Troubleshoot remote patient monitoring devices and resolve basic technical issues. • Communicate patient concerns or abnormal findings to the appropriate clinical team members. Administrative & Support Duties • Maintain remote patient monitoring equipment and medical supplies, including stocking, cleaning, troubleshooting, and reordering as needed. • Perform a variety of administrative and clerical duties, including scheduling, patient registration, reception, filing, data entry, and prior authorization support. • Ensure accurate documentation and completion of required records and reports. • Support departmental workflows to promote efficient patient care and operations. • Operate a motor vehicle to conduct MaineGeneral Health business when required. What We're Looking For • Graduate of an accredited Medical Assistant program or equivalent combination of education and experience. • Current Medical Assistant certification preferred, or ability to obtain within an established timeframe. • Strong organizational, communication, and customer service skills. • Comfortable working with technology and troubleshooting patient monitoring equipment. • Ability to manage multiple priorities while maintaining attention to detail. • Proficiency with electronic medical records and standard office software. • Valid driver's license and acceptable driving record, if required for job duties. Why This Role Stands Out • Be part of an innovative care model that helps patients stay connected to their healthcare team from the comfort of their own home. • Combine direct patient support, technology, and administrative coordination in a dynamic role. • Make a meaningful impact on patient outcomes by supporting proactive monitoring and intervention. • Join a collaborative team dedicated to improving access, convenience, and quality of care. Why MaineGeneral? At MaineGeneral Health, we're committed to enhancing the health of our communities while supporting the growth and well-being of our team members. Scheduled Weekly Hours: 40 Scheduled Work Shift: Day (United States of America) Job Exempt: No Benefits: Supporting all aspects of our employees' wellness physical, emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: • We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. • Employees have access to industry-leading leave for new parents. • A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: • Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. • Tuition Reimbursement is available to all employees to further develop skills and career. • We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. • Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. • We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440.