Remote Customer Service

42A Human Resources Specialist

Army National Guard · Centralia, WA

When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard’s Human Resources Specialist is the primary go-to person.As an HR Specialist, you will help Soldiers develop their Guard careers and provide personnel support and assistance to all d

" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Care Coordinator Location(s): Cary, NC (Remote) Job Summary We are seeking a Customer Care Coordinator to support after-hours service operations in a fast-paced healthcare technology environment. This role is responsible for coordinating customer service activities, managing field resource deployment, and ensuring customer commitments are met through effective planning, communication, and problem-solving. The ideal candidate is highly organized, customer-focused, and thrives in a dynamic environment while managing multiple priorities. Key Responsibilities • Coordinate end-to-end scheduling and deployment of field service resources. • Manage customer communications throughout the service lifecycle. • Schedule service appointments and handle complex customer interactions. • Prioritize service requests to meet customer commitments and service-level expectations. • Coordinate with field managers, service engineers, and technicians to optimize resource utilization. • Monitor capacity planning and adjust schedules to accommodate changing business demands. • Answer and manage customer and field engineer phone calls in a service support environment. • Troubleshoot basic system or application issues and provide first-level user support. • Escalate technical issues to qualified Service Engineers or Service Technicians. • Process customer orders, inquiries, and service requests. • Maintain accurate customer information within company systems. • Assist with equipment ordering and service-related notifications. • Support software platform transitions and complete required training. • Work collaboratively with sales teams and customers to resolve commercial and technical issues. • Participate in resolving customer service and operational issues. Required Qualifications • Bachelor's degree or equivalent work experience. • Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). • Excellent verbal and written communication skills. • Strong organizational, time management, and multitasking abilities. • Demonstrated critical thinking and problem-solving skills. • Ability to work independently with minimal supervision. • Strong attention to detail. • Self-motivated with a high level of initiative and ownership. • Ability to adapt to changing priorities in a fast-paced environment. • Customer-focused mindset with excellent interpersonal skills. Preferred Qualifications • Experience in customer-facing support roles. • Knowledge of SAP is preferred but not required. • Experience in medical device or healthcare environments. • Experience supporting service operations or field service organizations. • Familiarity with dispatching, scheduling, or service coordination. Experience • Approximately 1-3 years of relevant customer service, service coordination, dispatch, or administrative support experience. • Vocational or technical training combined with relevant work experience is also considered. Work Environment • Fully remote position. • Initial onsite training (up to approximately one month) may be required. • Company laptop provided. • Must be comfortable working evening shifts and one weekend day. • Fast-paced environment requiring strong multitasking and prioritization skills. Ideal Candidate This opportunity is ideal for someone who enjoys solving problems, coordinating multiple activities simultaneously, communicating with customers and technical teams, and delivering exceptional service during non-traditional working hours. The successful candidate will be adaptable, dependable, and comfortable working in a dynamic remote support environment. Shift: • 2nd Shift: 3:00 PM - 12:00 AM. • One weekend day required (Saturday or Sunday). • Flexibility to support alternate schedules, including occasional late-night/3rd shift coverage. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Experience in Home Health required The Administrative LVN/LPN plays a critical role in supporting healthcare operations by combining clinical nursing expertise with administrative responsibilities. This position ensures the smooth functioning of healthcare facilities by managing patient records, coordinating appointments, and assisting with clinical tasks under the supervision of registered nurses or physicians. The role requires meticulous attention to detail to maintain compliance with healthcare regulations and to support quality patient care. The Administrative LVN/LPN acts as a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication and efficient service delivery. Ultimately, this position contributes to enhancing patient outcomes and operational efficiency within the healthcare setting. Minimum Qualifications: • Current and valid Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) license in the United States. • High school diploma or equivalent; completion of an accredited vocational nursing program. • Basic proficiency with electronic health record (EHR) systems and standard office software. • Strong understanding of medical terminology and clinical procedures relevant to nursing. • Excellent organizational and communication skills. Preferred Qualifications: • Experience working in an administrative nursing role within a healthcare facility. • Familiarity with healthcare compliance standards such as HIPAA. • Certification in Basic Life Support (BLS) or CPR. • Experience with scheduling software and inventory management systems. • Additional training or coursework in healthcare administration. Responsibilities: • Manage and maintain accurate patient medical records and documentation in compliance with healthcare regulations. • Coordinate patient appointments, admissions, and discharge processes to ensure seamless patient flow. • Assist healthcare providers with clinical tasks such as taking vital signs, administering medications, and preparing patients for examinations. • Serve as a point of contact for patients and staff, addressing inquiries and facilitating communication between departments. • Support inventory management by tracking medical supplies and equipment, and coordinating restocking as needed. • Ensure adherence to infection control protocols and safety standards within the facility. • Participate in staff meetings and training sessions to stay updated on policies and best practices.