Work from Home Customer Service

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications • 1 year of previous call center or office background experience required • 1 year of customer service or customer support experience • A high school diploma or GED is preferred • Technical savvy (able to toggle between multiple browsers & systems using dual monitors) • Previous experience using Outlook, Word & Excel preferred • Knowledge of CRM systems a plus • Previous remote work from home experience a plus • Quick learner and able to work independently • Strong phone and verbal communication skills along with active listening • Must be at least 18 years of age • A background check and drug screen applicable with state and federal laws is required • Must be able to speak, read, write and understand English Responsibilities • In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat • Manage large amounts of inbound calls in a timely manner • Able to work without a script and maintain call control • Identify customers' needs, clarify information, research and provide solutions and/or alternatives • Access company and client resources provided to accurately handle the call • Identify upsell/cross-sell opportunities • Actively participate in efforts to support customer satisfaction and maintain quality • Skillfully change from one task to another without loss of efficiency or composure • Ability to multi-task using multiple system pending the clients working environment • Successfully complete all training sessions • Effectively communicate with patience and understanding to build rapport • Remain positive and professional in all customer interactions • Be available at your desk, maintaining punctuality and attendance at all scheduled times • Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas • Flexibility to cross train as requested • Maintain the utmost confidentiality and security as it pertains to Five Star Solutions policies • Perform other duties as assigned* Required Skills/Abilities • Strong phone and verbal communication skills along with active listening through multiple channels • Customer focus and adaptability to different personality types • Maintaining composure in challenging and complex situations • Ability to use technology effectively and productively independently • Regularly required to sit • Regularly required to use hands to feel, handle and control objects • Occasionally required to reach, stoop, kneel, or crouch • Occasionally required to lift and/or carry loads of up to 30 lbs • All standard vision abilities are required • All standard hearing abilities are required Equipment Provided Option • Equipment will be shipped to you. • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment $14 - $14 an hour • Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance • Shifts between 9:00am-6:00pm (EST) ; Work Days - M-F • Paid Training - typically 3 weeks in length from 9:00am-6:00pm Mon-Fri (EST) • Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Experience in Home Health required The Administrative LVN/LPN plays a critical role in supporting healthcare operations by combining clinical nursing expertise with administrative responsibilities. This position ensures the smooth functioning of healthcare facilities by managing patient records, coordinating appointments, and assisting with clinical tasks under the supervision of registered nurses or physicians. The role requires meticulous attention to detail to maintain compliance with healthcare regulations and to support quality patient care. The Administrative LVN/LPN acts as a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication and efficient service delivery. Ultimately, this position contributes to enhancing patient outcomes and operational efficiency within the healthcare setting. Minimum Qualifications: • Current and valid Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) license in the United States. • High school diploma or equivalent; completion of an accredited vocational nursing program. • Basic proficiency with electronic health record (EHR) systems and standard office software. • Strong understanding of medical terminology and clinical procedures relevant to nursing. • Excellent organizational and communication skills. Preferred Qualifications: • Experience working in an administrative nursing role within a healthcare facility. • Familiarity with healthcare compliance standards such as HIPAA. • Certification in Basic Life Support (BLS) or CPR. • Experience with scheduling software and inventory management systems. • Additional training or coursework in healthcare administration. Responsibilities: • Manage and maintain accurate patient medical records and documentation in compliance with healthcare regulations. • Coordinate patient appointments, admissions, and discharge processes to ensure seamless patient flow. • Assist healthcare providers with clinical tasks such as taking vital signs, administering medications, and preparing patients for examinations. • Serve as a point of contact for patients and staff, addressing inquiries and facilitating communication between departments. • Support inventory management by tracking medical supplies and equipment, and coordinating restocking as needed. • Ensure adherence to infection control protocols and safety standards within the facility. • Participate in staff meetings and training sessions to stay updated on policies and best practices.

$10/hr

Remote Call Center Representative

Delaware Nation Industries · Centralia, WA

Channel Blend Call Center Representative As a representative for Channel Blend, you will be part of a team responsible for qualifying leads in order to fulfill client expectations. We are a call center that works remotely (Oklahoma, Idaho, Texas & Kansas residents ONLY). Our representatives call interested prospects on behalf of other companies and help qualify prospects. You will be expected to follow a script & pre-established guidelines are in place to help you do this. This position requires a minimum of 20 hours per week with a consistent schedule and is compensated at $10 per hour. Required Equipment for Remote Work: • Computer (Not a Chromebook or tablet) • Phone (cellphone or landline) • Headset, Earbuds, or Headset WITH mic • Internet (Ethernet cord, adapter, or wi-fi booster is required) • Mouse for computer (Not a trackpad) Responsibilities: • Follow proper technical procedures utilizing computer and telephone equipment to contact or transfer prospects to generate a qualified lead base to meet client expectations. • Professionally greet prospects by speaking clearly and listening effectively. • Read from and adhere to script procedures as established by the client, which may involve a rigid verbatim script. • Maintain acceptable level of quality assurance scores. • Accurately log qualified leads/sales following proper documentation and reporting procedures. • Successfully qualify leads by verifying all required information according to client and company guidelines ensuring a fully compliant lead. • Comply with all federal, state, client, and company rules, regulations, and procedures. • Provide excellent customer service by always maintaining professionalism. • Maintain a positive attitude towards prospects, co-workers, and all levels of management. • Multi-tasking the essential job functions by reading, typing, speaking, and maneuvering through multiple web forms/screens/browser tabs simultaneously. • Maintain acceptable attendance according to policy. • Be able to adapt readily to changes in scripting, campaign procedures, policies, and any other requirements associated with the job

Logistics Coordinator Tues-Sat 6:00AM- 4:30PM EST ( Remote local to Miami )

UPS US · Centralia, WA

Explore Your Next Opportunity At UPS Healthcare Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market. Work Location This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role. Candidates must be able to commute when on-site work resumes. What You Will Do • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries • Communicate with customers and agents in a professional and courteous manner • Meet required team metrics • Stay current on all required training What You Bring • At least 1 year of customer service experience • Time Management • Must be at least 18 years old and have a high school diploma or GED • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM • Knowledge of US and world geography and time zones is preferred • Call Center experience is preferred • Must have outstanding communication, customer service, and organizational skills • Be able to operate in a fast-paced and demanding environment • Be flexible - with the ability to work additional hours as business requires Shift / Hours: Tues-Sat 6:00AM- 4:30PM EST Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.