Data Entry Operator
Virtual Vocations · Wichita, KS
Job description
Supporting customer service functions related to disaster response, the contract Data Entry Operator will assist callers, record information, and ensure compliance with regulations while working remotely from Meridian, MS.Key ResponsibilitiesAssists callers with inquiries related to recent disasters using a scripted approachRecords all contact results in the call center database and refers escalated calls to a supervisorPlans daily activities according to company policy and maintains a neat work areaRequired QualificationsAbility to obtain and maintain a Public Trust security clearanceProficiency with computers, telephone systems, email, and web browsers
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