91C Utilities Equipment Repairer

As a Customer Service Representative - State Farm Agent Team Member with David Curry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help pe

$17–$19/hr

Client Services Intake and Dispatch Coordinator

Fortify Companies · Wichita, KS

People call us on their worst days. A burst pipe, a flooded basement, water where it should not be. When that call comes in, you are the first voice they hear and the person who sets everything in motion. As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you are the operational hub that connects our customers to our teams and keeps every job moving from that first call to the final update. About Rytech Restoration Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide. Hours: 11-am 8pm EST What You'll Do You will be the voice customers hear first and the engine that keeps our operations running. Day to day, that looks like this: ▪ Manage incoming call queues and provide professional, empathetic service to customers during high-stress situations ▪ Assign and dispatch service requests to technicians via email and internal platforms ▪ Accurately enter and update assignments, notes, and scheduling details across multiple systems ▪ Track job status and ensure timely updates, including inspection schedules and completion milestones ▪ Proactively follow up on assignments, including addressing delays, rejections, or missing information before they become problems ▪ Communicate clearly with technicians, vendors, customers, and internal teammates throughout each job ▪ Maintain detailed, organized documentation so everyone on the team has the visibility they need ▪ Identify gaps or inefficiencies in workflows and flag them for improvement ▪ Perform other duties as assigned to support the needs of the team and business Required: ▪ High school diploma or equivalent ▪ 1 or more years of customer service, dispatch, or administrative experience ▪ Excellent written and verbal communication skills ▪ High attention to detail and accuracy in data entry and documentation ▪ Ability to manage multiple priorities in a fast-paced, high-volume environment ▪ Comfortable navigating multiple software systems and email platforms at the same time Preferred: ▪ Experience in restoration, insurance claims, dispatch, or call center operations ▪ Familiarity with CRM or job management platforms ▪ Experience handling escalations or service recovery situations You Will Thrive Here If You Are ▪ Someone who stays calm and focused when the volume picks up ▪ A self-starter who takes ownership and does not wait to be directed ▪ Detail-oriented in a way that matters: you get it right the first time, every time ▪ Energized by work that has a visible impact on real people having a tough day ▪ A strong communicator who can shift tone and approach depending on who you are talking to ▪ A role with real impact: you are helping people through some of the hardest moments of their lives ▪ The stability of a 30-year-old company with the energy of a growing national brand ▪ Career growth across multiple companies and markets under the Fortify umbrella ▪ A team that values plain talk, hard work, and doing right by our customers ▪ Pay range: $17 to $19/hr, with competitive benefits ▪ The chance to be part of something new: we are building the future of property protection, and your voice matters here Ready to Join Us? If you are ready to be the person who keeps things moving and helps people on their hardest days, we want to hear from you. Apply today and let us show you what it means to be part of the Rytech team. Equal Opportunity Employer Rytech Restoration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Genuine interest in marketing products and services that align with customer needs and preferences. Starting Range 35K-45K based on customer service Experience. We are located in Wichita, KS and help customers with their insurance and financial services needs, including:.

Cruise & Hotel Booking Specialist | Fully Remote Location: Remote (U.S.) About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. Responsibilities • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. • Provide personalized recommendations based on clients' preferences and budgets. • Work closely with top travel suppliers to secure exclusive deals and promotions. • Stay informed on industry trends, travel policies, and supplier offers. • Handle client inquiries, modifications, and cancellations in a professional and timely manner. • Maintain accurate records of bookings and client interactions. • Participate in training sessions and supplier webinars to enhance industry knowledge. Qualifications • Must be 18+ and legally authorized to work in the U.S. • Excellent communication and customer service skills. • Passion for travel and helping others create unforgettable experiences. • Self-motivated with the ability to work independently. • Comfortable using online booking platforms and learning new software. • Prior experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Compensation & Benefits Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team. #J-18808-Ljbffr