Inbound Virtual Customer Service Agent

Crew Member

Wendy's · Ankeny, IA

Why Wendy's Crew employees provide a level of customer service that exceeds our customer's expectations. This includes making and serving great tasting products in a friendly and courteous environment every single day.Wendy's Crew: • Greet each guest with a smile and a warm welcome • Can multi-task and doesn't wait to be told what to do • Understand what it takes to get the job done right • Learn from experience, as well as from those who have experience • Work well in a Team environment to get things done collectively This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Store Manager

Tractor Supply · Ankeny, IA

Overall Job SummaryThe Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, and reducing and managing shrink.Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.Essential Duties and Responsibilities (Min 5%)Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.Delivering on our promise of Legendary Customer Service through GURA:Greet the Customer.Uncover Customer's Needs & Wants.Recommend Product Solutions.Ask to Add Value & Appreciate the Customer.Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.Schedule, organize, and plan daily activities for team members to ensure efficient store operations.Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.Learn how to create a desirable work environment through promotions, recognition, and empowerment.Problem solving and conflict resolution for both team members and customers.Learn sales and profit management – accountable for achieving top and bottom line.Promote a safe and productive work environment.Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.Learn the process of organizing merchandise resets to company specifications on a periodic basis.Implementing and sustaining merchandise presentation per company standards.Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.PAPERWORK:Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.Train to do periodic sales forecasting, payroll analysis and budget review.Train on documentation of team member evaluations and corrective action.INVENTORY:Train on managing periodic price changes.Train on communicating inventory needs to buyers and distribution centers.Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.SPECIAL PROJECTS:Learn how to coordinate and conduct special sales events.Train to assist District Manager and other Store Managers in solving district issues and support operational needs.Community involvement.TEAM MEMBER RELATIONS:Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.Learn how to address team member issues and concerns, working with HR team when necessary.Learn how to assess and develop team members for advancement within the organization.BUDGET/AUDITINGTrain to be responsible for budgeting and sales forecasting.Learn how to be responsible for auditing store processes.Required QualificationsRetail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.Preferred Knowledge, Skills Or AbilitiesMust have valid driver's license if you drive for company business.Process information and merchandise through system and POS Register system.Read, write, and count to accurately complete all documentation.Freely access all areas of the store including selling floor, side lot, stock area, and register area.Operate and use all equipment necessary to run a store such as a dolly, hand‑truck, forklift, computer, and cash register.Move and transfer merchandise generally weighing 0‑50 lbs. throughout the store.Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.Work a minimum of 52 hours per week.Stand and walk for long periods of time often up to four hours straight without a break.Travel to other store locations and to company functions.Working ConditionsNormal office working conditionsPhysical RequirementsStanding (not walking)SittingWalkingKneeling/Stooping/BendingReaching overheadDriving a vehicleLifting up to 50 poundsDisclaimerThis job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.Company InfoAt Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well‑being today and in the future.Our benefits extend beyond medical, dental, and vision coverage, including company‑paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full‑time Team Members and all part‑time Team Members. Part‑time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90‑day lookback period. The lookback period starts the first of the month following the date of hire. If the 15‑hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.#J-18808-Ljbffr

Driver Helper job in Ankeny IA

e-solutions · Ankeny, IA

Warehouse/Delivery Position SHIFT: Monday-Saturday work (5am- shift is complete, can range from 8-12 hours depending on which driver they are with). WILL NOT BE DRIVING. MUST HAVE ON RESUME OR IN CHAT FEATURE IN JOB SEEKER PROFILE Proof of good attendance record (having worked for 6+ months at all former employers for the past 2 years) Customer service skills as they are delivering product to customers and working with a driver. Warehouse/Delivery experience is preferred- able to take direction from the driver during their shift. 0-3 Years of Experience, Responsible for delivering orders to customers in a timely manner and in good condition while maintaining a professional demeanor.

DID SOMEONE SAY FREE BURRITOS?!?! The only thing people love more than eating here is working here. Come join our team and learn real cooking skills. You'll have fun creating food that makes people smile! Apply today and start tomorrow! Panchero's Mexican Grillis looking for friendly and enthusiastic people to join the team! You will have the opportunity to be part of a positive and fun culture while enhancing your job skills for further opportunities within our company! **Flexible schedule** **Competitive pay** **Food Discounts** **Career Advancement Opportunities** **Fun Workplace Culture** JOB DUTIES INCLUDE (but not limited to): • Food Prep & Burrito Building • Customer Service • Cash Handling • Kitchen and Restaurant Sanitation • Other duties as assigned EDUCATION AND TRAINING: No educational requirements. WORKING EXPERIENCE: No experience required on-the-job training provided. PHYSICAL REQUIREMENTS: • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items • Able to lift up to 50 lbs. without assistance • Requires the ability to move and stand for long periods of time Reports to the Team Leader or Manager on duty. WHO WE ARE Pancheros grew from our very first restaurant-a local favorite in the college town of Iowa City back in 1992-to one of the most beloved Mexican Fast casual brands in the country. Scratch-made dough and fresh-pressed flour tortillas are integral to our burritos. Ingredients perfectly mixed into every bite is also a key component of Burritos Better Built, so in 2002 we introduced Bob The Tool® to mix before roll. And of course, our homemade queso, which has earned a fan following for its ooey, gooey, extra cheesy, velvety texture and zip of zesty, mouthwatering flavor perfect for chip-dipping or slathering on your burrito. WHAT SETS US APART Delicious starts with a solid foundation. Our fresh-pressed tortillas are the key to Burritos Better Built. Each one, made from house-made dough every morning and fresh-pressed in front of your eyes until perfectly golden brown. Then tightly wrapped to support all the freshest ingredients of your choice for a burrito that stands up to your wildest cravings. URRITO. Burritos without the B.S. When you keep things as fresh as we do, there's simply no need for the B and the S. (Otherwise known as shortcuts like fryers, freezers, packaged tortillas-we'd never!) We take pride in putting in the extra effort to do things the right way-from scratch, by hand-because that's what delivers the flavor that really sets us apart. All the right stuff in all the right places. The key to our burritos is mixing every ingredient together in every bite, because no one wants a mouthful of sour cream or rice. We take mixing so seriously, we even created our very own tool to get the job done right: Bob the Tool. Your single-handed assurance that every burrito you order at Pancheros won't just meet your expectations, it'll exceed them. We take a fresh approach to service, too. Every time you walk into one of our restaurants, we're on a mission to make your day even better. Carefully preparing your food from scratch, keeping our restaurants in tip top shape, making online ordering, delivery, and catering as smooth as our queso, and providing quick, courteous service that makes every meal an unforgettable one. This description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned.