Customer Coordinator - Booking Hotels | Work From Home

Job description

Customer Coordinator – Booking Hotels | Work From Home1 day ago Be among the first 25 applicantsThis range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$40,000.00/yr - $70,000.00/yrJob Title: Customer Service – Booking Hotels | Work From HomeCompany: Destination KnotJob Type: Flexible Schedule | Remote WorkAbout Destination KnotDestination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.Position OverviewDestination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed.Key ResponsibilitiesAssist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetingsRequirementsStrong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredWhat We OfferFlexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunitiesExcited to help clients book amazing hotel stays? Apply today and become part of the Destination Knot team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesTravel ArrangementsReferrals increase your chances of interviewing at The Destination Knot by 2xGet notified about new Customer Coordinator jobs in Baltimore, MD .#J-18808-Ljbffr