DSHS HCLA Customer Service Specialist 2
State of Washington · Chehalis, WA
Job description(tap to read)
DSHS HCLA – Customer Service Specialist 2 Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources. As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs. Some of what you'll do: • Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels. • Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources. • Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy. • Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery. • Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff. • Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions. • Cross-train and support staff, provide backup customer service for other Home and Community Services offices as needed, and perform additional administrative duties to ensure continuity of operations. Desired skills, knowledge, and abilities: • Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners. • Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment. • Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload. • Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals. • Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation. • Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems. • Ability to follow written and verbal instructions, work independently, and collaborate effectively as part of a team. Who should apply? We are searching for professionals with: • A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns. OR • One year of experience as a Customer Service Specialist 1. OR • An equivalent combination of education and/or experience totaling two or more years. Additional information: • Work schedule: 8:00 AM – 5:00 PM, Monday through Friday. • This is an on-site position. Employees are required to report to the assigned work location each scheduled workday. Telework and hybrid work arrangements are not available for this position. Ready to start a rewarding career? Apply today! Along with your application, please include: • An updated resume • Three professional references with contact information Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #05994. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Crew Member
Sonic Drive In · Chehalis, WA
Sonic Drive-In Restaurant Team Member Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN! Like a chili cheese coney, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. Restaurant Team Member duties may include: • Taking orders and making accurate changes quickly • Providing food service to our guests with enthusiasm • Packaging all menu items and checking for product quality and consistency • Preparing drinks and ice cream treats • Preparing food orders, cooking on the grill, operating the fry station as needed • Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas Requirements: Restaurant Team Member Requirements: • Contagiously positive attitude • Ability to remain calm, especially in tough situations • Resilient spirit – knowing everyone makes mistakes and can bounce back from a set-back • Eagerness to learn and grow • Ability to multi-task, switching from one task to another with ease • Team mentality and willingness to help where needed • Ability to work irregular hours, nights, weekends and holidays • Ability to be flexible in all situations based on restaurant business need • Effective communication skills; basic math and reading skills • Willingness to abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurants • General knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required Additional Restaurant Team Member Qualifications… • Friendly and welcoming individuals who enjoy providing pleasant and courteous food service to our guests! • A willingness to cross-train in all of the stations. It never gets dull here! • Motivated individuals who are team players and committed to keeping our drive-in restaurants clean and safe. Benefits: Eligible variable-hour employees may qualify for medical, dental, and vision coverage with a company contribution toward employee-only coverage after completing a 12-month measurement period and averaging 30+ hours per week. All employees may enroll in legal services and identity protection plans after 60 days. We also offer paid time off you can use for any reason, plus a 401(k) plan for employees age 21+ who meet plan requirements. Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' ... you get the picture! It's downright sensational! All that's missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers. Company Introduction Here at SONIC Drive-in, our priority isn't just great service, it's great experiences. Whether you're coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we're ready for you. That's why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because "This is How We SONIC". Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Job Description Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Bartender, you will be mixing outstanding alcoholic and non-alcoholic beverages, so that you and the servers can deliver the best drink possible. You need to be friendly to both staff and customers, make fantastic drinks according to established standards, and create a great bar experience. You will work hard but have a great time doing it! You must be at least 21 years old (per state law), be able to effectively communicate with others, and be committed to making an impact. We offer competitive wages, Daily Pay*, flexible work schedules, healthcare benefits, meal discounts, and a great career path. Compensation: Applebee's® Bartenders start at minimum wage up to $16.28/hour, plus the opportunity to earn tips. Competitive wages (plus tips), Heathcare benefits, Flexible schedule, Meal discounts, Paid Sick Leave *Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Physical Standards: Must have ability to remain stationary and exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift (depending on flow of business). Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Meat/Produce Team Associate
Wal Mart · Chehalis, WA
Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.* Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.* In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.* Work in our dry grocery department and you will ensure customers find the items they are looking for.No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Merchandising Gig - Floral
FALCON FARMS · Chehalis, WA
JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exciting mission: bringing color and joy to our customers' lives through beautiful floral arrangements! As a Flower Merchandiser, you will have a direct impact on every store you visit, ensuring that our flowers are perfectly displayed to delight every shopper. At Falcon Farms, we value quality, commitment, and, above all, our team. We will provide you with all the tools you need, including a planned route, to ensure success on every visit. Please follow this link to watch a video about the activities and responsibilities of our merchandisers What We Offer: • Pay: $35.00 per visit • Schedule: Monday, Wednesday, Friday, Saturday One hour per visit, flexible schedule • Exciting Benefits: • Paid training to become an expert in flower handling. • Mobile phone allowance to stay connected. • Transportation expense reimbursement per route. • Access to medical, dental, and vision benefits for full-time employees. Your Responsibilities: As our Flower Merchandiser, you will be the face of Falcon Farms in each store and collaborate directly with our clients. You will have the opportunity to work independently while collaborating with local teams to create unforgettable displays and optimize inventory. • Daily Commitment: • Ensure flower displays are immaculate and attractive. • Restock, organize, and monitor flower inventory. • Use your mobile device to communicate with your supervisor and report activities. • Interact professionally and friendly with employees, managers, and customers. • Support During Festive Seasons: • During key dates such as Valentine's Day, Mother's Day, and Christmas, we will need you to ensure each store is prepared for the festive demand. • Department Resets: • Participate in setting up new displays and inventory adjustments when necessary. • Teamwork: • While you will work independently, you will support your teammates with special activities when needed. Physical Requirements: This position requires energy and willingness to perform physical tasks: • Ability to lift and move boxes weighing up to 40 pounds frequently. • Ability to bend, stretch, and lift products above your shoulders. • Walk and stand for most of the shift. Basic Requirements: • Must be at least 18 years old. • Ability to read, write, and understand instructions in English. • Reliable transportation to reach assigned locations. • Internet access and a smartphone. • Availability to work during peak season (November to May). Make Your Mark at Falcon Farms! If you are ready to join a team passionate about excellence and bringing joy through beautiful floral arrangements, we invite you to apply today! Upload your CV in PDF or DOCX format and highlight how you meet the requirements. As part of the hiring process our company will participate in the e-verify process and make each new employee's I9 information available to DHS for verification. or more information about our company, visit: