$11.75/hr
Customer Service Representative **WEEKENDS ONLY** 7am -1pm 1pm -7pm
Planet Fitness · West Des Moines, IA
Job description(tap to read)
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: Compensation: $11.75 per hour JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash · West Des Moines, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo
Clinic Registration Specialist (Financial Advocate) - West Des Moines
UnityPoint Health · West Des Moines, IA
Overview Coordinate Care. Support Patients. Make an Impact. Are you someone who enjoys helping others and creating a welcoming experience for every patient? UnityPoint Health is seeking a detail-oriented and customer-focused Clinic Registration Specialist to join our team. In this role, you'll serve as the first point of contact for patients, families, and referral sources while supporting the daily operations of the clinic. You'll play an essential role in ensuring patients receive exceptional service by coordinating care, managing registrations, verifying insurance benefits, processing referrals, maintaining medical records, and supporting billing functions. If you're organized, thrive in a fast-paced healthcare environment, and are passionate about delivering outstanding customer service, we'd love to hear from you! Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Care Delivery: Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served. Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical record of persons served. Verifies benefits and coverage as assigned. Communicates coverage information with persons served. Maintains medical record and provides required documentation to payor to assure payment. Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third-party payor processes. Uses resources to improve productivity or delegate appropriately. Specifically, works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork. Uses payroll technology to complete processes in an accurate and timely manner as assigned. Assists with cleaning/inventorying equipment and ordering supplies. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff. Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require. Manages resources to maintain efficient and effective operations. Demonstrates initiative to improve quality and maximize patient experience. Professionalism and Personal Development: Demonstrates professionalism and personal growth in daily actions. Promotes professional rehabilitation objectives among interdisciplinary team members. Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area). Participates in process improvement for enhancement of care delivery and clinical excellence. Fosters professional relationships that offer opportunities for enhanced patient access and care delivery. Exhibits flexibility with assignments including hours of operation to meet business and customer needs. Exhibits willingness to accept and learn new skills. May have flexibility to occasionally work remotely outside of their designated UPH location. Qualifications Education: Graduation from high school or GED Required. Experience: Two years billing, financial counselor, EMR or health care related experience preferred. Must have working knowledge of Microsoft Office products and Outlook. Must be flexible to learn additional IT applications as assigned.
Store Manager-Jordan Creek Town Center
Victoria's Secret · West Des Moines, IA
DescriptionA Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.Primary Responsibility:The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.Direct Reports as assigned (based on store volume):Customer Experience Manager(s), Customer Experience Leads(s), and AssociatesAll Store Leadership Team responsibilities include:Leading and demonstrating company values within the store.Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.Conducting associate observations and associate coaching.Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.Linking results to behaviors and actions to drive top-line sales.Independently managing labor hours within the store to drive top line sales and profit.Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.Demonstrating and leading company policy and procedures.Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.Click here for benefit details related to this position.#J-18808-Ljbffr
We are looking for closers
McDonald's · West Des Moines, IA
Description: Come join us! • Seeking candidates looking to gain employment with the following benefits: • On the job training • Flexible hours • Part-time, full-time • Mornings, afternoons, evenings, late nights • Performance reviews yearly • 30% discount on meals at any McDonald's in US • Eligible crew qualify for Health, Dental, Life and Disability Insurance • Education assistance • Lifelong career-building experiences Responsibilities include but not limited to: • Greeting and serving customers with a smile • Taking food orders and/or bagging food orders accurately • Cash handling • Hospitality • Preparing and serving world-famous McDonald's menu items • Basic cleaning duties Looking to grow into a career? Begin today as crew and quickly train to advance to Crew Trainer, Shift Manager, Department Manager and General Manager positions! If you have an appetite for growth and you can fulfill the responsibilities listed above, please fill out an application now! This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_132F0F07-B04E-4ACE-A88A-FA8F59E27371_12072 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.