$16–$29/hr
Customer Service Representative
UnitedHealthcare At Home · Tulsa, OK
Job description
Telecommuting Position This position is national remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We removefriction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together. Positions in this function are responsible for providing expertise and customer service support to callers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. This job requires working independently and most tasks are not continuously reviewed by others. Supervision/guidance is required for higher level tasks. This position is full-time. Employees are required to have flexibility to work any 8-hour work shifts between the hours of 8:00 AM - 5:30 PM PST, Monday through Friday. This may not necessarily be within your time zone in which you reside as it is based upon client need and the time zone in which the client operates. This will be on the job training and the hours during training will be during normal business hours. Primary Responsibilities: • Answers inbound phone calls while providing a high-quality patient/caller experience. • Reviewing patient liability questions and concerns. • Schedules, reschedules and cancels appointments. • Performs referral coordination including completing Open Referrals and/or referral tracking queue. • Works all assigned work timely according to department standards and documents all actions in the system. • Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases. • Responds to general information requests and/or inquiries from patients, physicians, medical offices and other callers. • Communicates effectively and in a professional manner. • Processes all work-related responsibilities in an efficient, timely and accurate manner. • Other duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years of age OR older • 1+ years of experience in a call center or high volume call environment, handling customer service inquiries related to healthcare • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Flexibility to work any 8-hour shifts between the hours of 8:00 AM - 5:30 PM PST. This may not necessarily be within your time zone in which you reside as it is based upon client need and the time zone in which the client operates. Preferred Qualifications: • Experience using EPIC Telecommuting Requirements: • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: • Time Management • Attention to Detail • Empathy *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
More jobs in Tulsa, OK
Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $114,000 per year • Earn up to $2,190 per week • 1st year earnings $80,000 - $90,000 average • Dedicated account; weekly home time • 5.5-day work schedule Benefits • Paid time off (PTO) • Paid orientation • 7 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy • Parking reimbursement program Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM every quarter! • Earn up to $3,000 in driver referral bonuses for qualified referrals Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Must be at least 21 years of age • 6+ months CDL A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years • Stable work history • Valid CDL-A and Medical Card A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Tulsa, OK
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Remote Remote Customer Service Specialist
Forgefit · Tulsa, OK
As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Respond to customer inquiries via phone, email, and chat with professionalism and care.
Assistant Store Manager
CNG Holdings · Tulsa, OK
## Assistant Store Manager - 2296Applylocations: Tulsa, OKtime type: Full timeposted on: Posted Todayjob requisition id: R0025018**Job Description:****General Function / Summary:**As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve. Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies. Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence. **Essential Duties:*** Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs.* Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.* Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.* Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.* Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.* Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.* Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.* Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.* Perform customer verifications to validate information presented.* Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.* Comply with federal and state regulations and Company policies and procedures.* Complete compliance trainings and quarterly I Agree timely.* Other duties as assigned.**Minimum Education and Experience Required:*** High school diploma, GED, or equivalent experience* 1+ year(s) of experience with sales, customer service, and/or cash handling preferred* Strong customer service, active listening, and verbal and written communication skills* Proficient in Microsoft Office programs* Ability to multitask, prioritize, and work in an autonomous environment* Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver's License and valid Automobile Insurance while employed by the company* Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused**Physical Demands:*** Call center/retail/office environment* Extensive cash handling* Extended phone usage* Long periods of standing* Extended viewing of computer screens and typing* Must be able to lift up to 50lbs, with or without reasonable accommodations**Travel / Attendance:*** Must be able to travel to all stores within the assigned district with personal vehicle* May be asked to travel to neighboring districts* May require overnight travel* Must work assigned shifts as scheduled**Why Choose CNG Holdings, Inc.** CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers' financial situations, thereby filling a need and delivering value to our customers. **Our mission**is to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers' lives and the communities we serve. **Our vision** is to deliver innovative financial solutions that better fulfill our customers' unique financial needs so that they can build a better future for themselves and their families. CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused! **Commitment to Diversity:**We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.#J-18808-Ljbffr