$16–$29/hr
Customer Care Advocate
UnitedHealthcare At Home · Tulsa, OK
Job description
Job Title This position is National Remote. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction anddrive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:30 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities • Answer 60 - 90 incoming phone calls per day and identify the type of assistance needed • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems • Research complex issues across multiple databases and work with support resources to resolve caller issues and / or partner with others to resolve escalated issues You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • Customer service experience analyzing and solving customer problems OR experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties • Ability in customer service problem resolution and relationship building • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to work Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:30 pm CST. It may be necessary, given the business need, to work occasional overtime Telecommuting Requirements • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills • Ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product • Ability to demonstrate compassion in support of patient satisfaction *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Customer Service Manager (Remote)
Marks Organization · Tulsa, OK
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Customer Service Enrollment Specialist - Remote
Marks Organization · Tulsa, OK
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Retail Merchandiser
Grocery Outlet Holding · Tulsa, OK
Retail Merchandiser Job Category: Sales & Merchandising Requisition Number: RETAI003245 San Diego, CA, USA Description About Grocery Outlet: • Our Mission: Touching lives for the better • Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S. • Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service About the Team: Our Sales and Merchandising team's mission is to build a strong foundation of Independent Operator talent, coach and develop our Independent Operators, and assist their efforts in maintaining overall productivity and success in their store. Our team is collaborative and authentic as we promote open and respectful relationships between Independent Operators and Grocery Outlet. Our team members thrive by leveraging their analytical skills, drive, and commitment to delivering exceptional service to our team, GOI employees, operators, and vendors. This role is a launchpad for anyone interested in operations, merchandising, project management and other corporate retail careers. About The Role: As a Retail Merchandiser you are a part of the team that is pivotal to Grocery Outlet's growth and success! You will assist in the setting up of all new stores across the US. You will travel to different locations weekly to help merchandise new stores and support existing store operators. You serve as a brand ambassador in the field to Independent Operators (IOs) and their store teams. The Retail Merchandiser will report to the Merchandising Manager. Flexibility and a love for travel are key, as this position offers an exciting opportunity to explore new places and engage with diverse teams. Responsibilities Include: • Demonstrating merchandising best practices to store employees. • Guiding Independent Operators and their store teams on merchandising and brand standards. • Constructing & deconstructing of store fixtures including shelving and racking. • Unpacking pallets with various types of food & products. • Merchandising and organizing product on the sales floor and in the stockroom. • Working efficiently and effectively on tight timelines. • Administrative tasks including but not limited to managing expenses, booking flights, submitting time sheets, checking email, etc. • Clear and consistent communication. • Other duties as assigned. About The Pay: • 401(k) Profit Sharing. • Medical, Dental, Vision & More! • All travel expenses (airfare, hotel, rental cars, and personal car mileage) are covered by the company. • Final compensation will be determined based upon experience and skills and may vary based on location. About You: • Self-motivated, respectful, professional, with a great attitude. • Able to travel away from home 4-5 nights at a time, including flights and/or driving (personal and rental cars) out of state. • Able to work 5-10 days in a row. • Ability to stand or walk up to 100% of your shift. • Organized and can meet deadlines, ensuring tasks are completed efficiently. • Able to travel weekly. • Willing to work a flexible schedule including nights, weekends and overnight shifts. • Ability to work overtime when needed. • You're eager to learn new skills, and work in new areas. • Strong verbal and written communication skills. What you will Learn: • About the grocery retail industry. • About an Independent Owner Operator Business Model. • How new stores are launched and how existing ones are updated. • How to execute merchandising strategies to ensure operational readiness. • How to solve problems in real-time. • How to thrive in a changing environment, balancing structure with flexibility. • How to build relationships with cross functional business partners.