Patient Navigator - Clinic
DMOS · Ankeny, IA
Job description(tap to read)
Patient Navigator - Clinic Are you a kind and reliable resource? As a Patient Navigator at DMOS, you will work in office to guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Here is What You Can Expect: • Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care. • Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff • This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey • Sitting at a desk for extended periods of time that may seem unnatural What We're Looking For: • Calm. Ability to communicate calmly with patients and Physicians. • Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. • Multi-tasker. Ability to handle multiple tasks at one time while staying organized. • Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. • Experience. Prior exposure to patient care coordination. • Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? • Consistent schedule, no weekend coverage • Friendly, fun and dedicated peers • Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) • Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions. Qualifications Education H.S. GED or Diploma or better in General. Experience Preferred: 1 year: Medical Reception or Coordination Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Food Delivery Driver
DoorDash · Ankeny, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo
Opener 5am -12pm ***Early Riser Needed***
Planet Fitness · Ankeny, IA
Customer Service Representative Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include: • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: • Answering phone calls in a polite and friendly manner to assist with questions or concerns. • Taking info calls and tours • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential behavior requirements include: • Customer service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum qualifications include: • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical demands include: • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits include: • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA • Advancement Opportunities
HOTEL GUEST SERVICE REP
Kinseth Hospitality Company · Ankeny, IA
Job Title Provides customer service to guests of hotel by performing the following duties. Essential Duties And Responsibilities • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC Policies Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Driver & Identification Service Center Specialist - Ankeny
GovernmentJobs.com · Ankeny, IA
Driver & Identification Service Center Specialist Are you motivated by helping others, driving positive service, and ensuring the safety of Iowa's roads? Join us as a Driver & Identification Service Center Specialist, an essential role that blends customer service and public safety. Through every interaction in this role, you will support our mission at the Iowa Department of Transportation - Making Lives Better Through Transportation and reflect our core values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception. Your role as a Service Center Specialist will focus on a variety of tasks, both in the office and on the roadway, and no two days will be the same with rotating duties. You will be tasked with efficient time management and ensuring customer satisfaction by: • Issuing driver's licenses and identification documents with accuracy and professionalism. • Administering and scoring driving examinations, including motorcycle, car, truck, passenger, and CDL pre-trip, skills, and road tests. • Applying expert understanding of driver eligibility, licensing rules, and REAL ID requirements to verify identity and determine qualification. • Reviewing state and federal records to determine issuance and non-issuance decisions accurately. • Completing vision and hearing screenings to ensure applicants meet safety standards. • Capturing customer photos and signatures for official credentials. • Serving as a primary point of contact for customer questions and inquiries, delivering excellent service with every interaction. Work Conditions: When administering drive tests, you'll be exposed to all weather elements and driving skill levels for an extended period. Rain and winter clothing will be provided. Hours: Monday through Friday, 8:00 AM to 4:30 PM; occasional in-state travel will be expected, along with reporting to various locations as needed. As a State of Iowa employee, you will be eligible for the following benefits: • Competitive pay and benefits package including health, dental, flexible spending, and life insurance • Insurance benefits start the first month following 30 days of employment, and costs can be reviewed here. • Opportunities for professional growth and development. • Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year. • Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match • Optional 401A plan with employer contributions. • Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial). We encourage you to learn more about the State of Iowa Employee Benefits and costs at the State of Iowa Employee Benefits Website! Special Requirements: • Before Hire: Must possess and maintain a valid, unrestricted, except for corrective lenses, driver's license (minimum of an operator's license) and must pass federal and local name-based and fingerprint criminal history background checks. • After Hire: Must attend, obtain, and maintain required American Association of Motor Vehicle Administration certifications, a Motorcycle Rider Education Safety course, and department training sessions as required. Training classes and time will be provided upon hiring. Notice: This position is covered under the REAL ID Act of 2005, 49 U.S.C. 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45. You have the freedom to flourish in Iowa Apply now! The Iowa Department of Transportation is an equal-opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us Reasonable accommodation such as interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs. The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov