Night Auditor
Marriott · West Des Moines, IA
Job description(tap to read)
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continuesto demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Residence Inn West Des Moines 160 South Jordan Creek Parkway West Des Moines, IA 50266 Overview Saturday and Sunday overnight. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. • Ensure overall guest satisfaction. • Respond to governmental inquiries upon receipt. • Handle guest requests Qualifications • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. • Guest Service Experience preferred. • Computer knowledge/skills required. • Flexible and long hours sometimes required. • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late/Overnight shift • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management.
Food Delivery Driver (Dasher)
DoorDash · West Des Moines, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
Clinic Registration Specialist (Financial Advocate) - West Des Moines
UnityPoint Health · West Des Moines, IA
Overview Coordinate Care. Support Patients. Make an Impact. Are you someone who enjoys helping others and creating a welcoming experience for every patient? UnityPoint Health is seeking a detail-oriented and customer-focused Clinic Registration Specialist to join our team. In this role, you'll serve as the first point of contact for patients, families, and referral sources while supporting the daily operations of the clinic. You'll play an essential role in ensuring patients receive exceptional service by coordinating care, managing registrations, verifying insurance benefits, processing referrals, maintaining medical records, and supporting billing functions. If you're organized, thrive in a fast-paced healthcare environment, and are passionate about delivering outstanding customer service, we'd love to hear from you! Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Care Delivery: Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served. Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical record of persons served. Verifies benefits and coverage as assigned. Communicates coverage information with persons served. Maintains medical record and provides required documentation to payor to assure payment. Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third-party payor processes. Uses resources to improve productivity or delegate appropriately. Specifically, works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork. Uses payroll technology to complete processes in an accurate and timely manner as assigned. Assists with cleaning/inventorying equipment and ordering supplies. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff. Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require. Manages resources to maintain efficient and effective operations. Demonstrates initiative to improve quality and maximize patient experience. Professionalism and Personal Development: Demonstrates professionalism and personal growth in daily actions. Promotes professional rehabilitation objectives among interdisciplinary team members. Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area). Participates in process improvement for enhancement of care delivery and clinical excellence. Fosters professional relationships that offer opportunities for enhanced patient access and care delivery. Exhibits flexibility with assignments including hours of operation to meet business and customer needs. Exhibits willingness to accept and learn new skills. May have flexibility to occasionally work remotely outside of their designated UPH location. Qualifications Education: Graduation from high school or GED Required. Experience: Two years billing, financial counselor, EMR or health care related experience preferred. Must have working knowledge of Microsoft Office products and Outlook. Must be flexible to learn additional IT applications as assigned.
Store Leadership Trainee: Path to Manager
Dollar Tree · West Des Moines, IA
Dollar Tree Stores in West Des Moines is seeking a Store Manager in Training to oversee store operations and enhance customer service. You will engage in on-the-job training, lead the team, and ensure compliance with company policies.The ideal candidate will have at least 3 years of retail management experience and strong communication skills. Compensation includes a quarterly bonus and a wide range of benefits like medical insurance and paid time off.#J-18808-Ljbffr
Hotel Housekeeper/Room Attendant
Arbor Lodging Management · West Des Moines, IA
Job Title Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our serviceethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably. Duties & Responsibilities: • Prepare rooms for cleaning • Make beds • Dust rooms and furniture • Replenish guestroom and bathroom supplies • Clean the bathroom • Clean the closet • Vacuum and rack the carpet • Check and secure the rooms • Deliver and retrieve items on loan to guests (e.g. iron and ironing boards) • Ensure public areas, such as hallways, are cleaned and orderly • Ability to lift 50 lbs. and walk, sit, or stand for extended periods time • Ability to work independently and with a team • Manage guest calls, requests, & complaints in the area assigned to them • Additional tasks may be assigned at any given time Requirements Qualifications: • A secondary school diploma is preferred • Previous hotel-related experience desired • Experience using industrial cleaning equipment and products a plus • Professional attitude is required Benefits: • Competitive salary • Annual review with increase potential • 401k program with company match • Additional benefits may be available Arbor's Guiding Principles: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. • Lead with Heart - Be kind, passionate and hospitable. • Be Accountable - Take ownership and deliver results. • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.