Resort Front Desk Agent- MTR
Lemon Juice · Kissimmee, FL
Job description(tap to read)
Looking for a dedicated, team-oriented candidate to join our Front Desk team at our Magic Tree Resort in Kissimmee, FL! Work Type: Full-time. Hourly. Year-round. Work Schedule: 32-40 hours a week. 8-hour shifts. Must be available to work weekends and holidays. Robust benefits available for this position. Position Summary: Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors. Key Duties/Accountabilities • Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call. • Speaks to guests and co-workers using clear, appropriate, and professional language. • Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. • Talks with and listens to other associates to effectively exchange information. • Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email). • Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine. • Ensures rates match market codes and that any exceptions are documented and include an explanation. • Secures valid form of payment (e.g., credit card, cash) prior to issuing room key. • Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. • Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. • Accommodates requests for room changes when possible. • Communicates to appropriate staff that there are guests that are waiting for an available room. • Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp). • Assigns room according to guest request and preferences whenever possible. • Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required. • Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. • Clears departures in computer system to document that rooms are no longer occupied. • Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. • Reviews requests for late check-outs and approve according to occupancy. • Files guest paperwork or documentation. Preferred Qualifications **Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.** • High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience • Vocational School Degree or Business Certification. Company Culture • Celebrate Success • Strive for Excellence • Seek to Understand • Adapt Quickly • Tell the Truth • Change Champions • Human Centric
Grocery Delivery Driver
DoorDash · Kissimmee, FL
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Clean-Up Crew
Labor Finders · Kissimmee, FL
Your Job Are you a strong worker who takes pride in their work? Do you have a talent for making things sparkle ... and the ability clean up a mess like it's nobody's business? Are you good at getting things in order and making sure the job is done right? If this sounds like you, thenwe have a great opportunity for you as a Clean-Up Crew Worker! Your Day The job responsibilities may include: • Cleaning assigned locations on a daily basis. • Blowing off sidewalks, sweeping walkways/hallways, and removing any trash. • Removing all trash, leaves, cigarette butts, paper, bottles and any miscellaneous items. • Emptying trash cans by removing liner and replacing cigarette butt containers. • Logging the work done at each location. • Cleaning, sanitizing and organizing areas like rest rooms, offices, closets, corridors, guest areas and stairwells. • Vacuuming, sweeping, and mopping floors and carpets within designated areas. • Using snow blowers, floor buffers, and carpet cleaning equipment and other small machines • Dusting, polishing, and cleaning all furniture and accessories. • Washing windows and mirrors, removing stains or marks. • Checking for damages to property, notifying managers of needed repairs, and making minor repairs. • Moving or lifting heavy supplies and equipment. • Working in shifts, possibly evening hours. In addition to a physical strength, depth perception and eye-hand coordination, you should have: • Ability to work in poor weather (rain, sleet, hail, etc.) • A valid driver's license with a clean, 3-year driving record • Ability to speak, read, and write in English. • Ability to pass drug test, physical, and insurance clearance. • Ability to lift 50 lbs. on frequent basis. • Ability to stand, squat, sit, and walk interchangeably for long periods of time. • Ability to push carts and/or lift equipment, performing various physical movements with required mobility for tasks requiring bending, reaching, or standing for up to eight hours daily. • Ability to work in variable conditions like noise, odors, dust or temperature, with frequent interruptions. • Excellent organizational and time management skills. • Good judgment and problem solving skills. • Ability to follow instructions, demonstrate initiative and work independently. • Prior related work experience is a bonus, but no experience required. Your Gain What you may gain while on the job: • Communication skills - providing information to supervisors and co-workers by phone, in writing, or in person. • Building Relationships - providing service to others and working in a non-competitive environment. • Independence - Work independently and make your own decisions to meet your responsibilities. • Teaching & mentoring skills - helping train and prepare new employees for the job. • Staying active - Keep yourself actively moving throughout the day. Your Experience 5+ Years
Front Desk Agent
21c Museum Hotels · Kissimmee, FL
Job Description Location: New Orleans, LA Reports To: Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service. Key Duties & Responsibilities • Greet and welcome guests/visitors in a professional and friendly manner • Manage reservations: online, phone, and walk-in; confirm, modify or cancel as necessary • Respond to guest inquiries, concerns or complaints; escalate as needed • Provide information about local attractions, transportation, hotel/office services • Maintain records, complete logs/reports, ensure front desk area is well kept and presentable • Coordinate with housekeeping, maintenance and other departments to ensure rooms or facilities are ready and in good condition • Follow safety, security, and cash handling procedures Qualifications: Qualifications • High school diploma or equivalent; further education in hospitality or related fields is a plus • Excellent interpersonal and communication skills; professional appearance and demeanor • Ability to multitask, stay organized, and manage time effectively • Strong problem-solving skills; ability to remain calm under pressure or during peak periods • Basic computer skills; experience with reservation / property management systems helpful Additional Information Benefits • Competitive salary: $60,000 – $65,000 annually. • Professional development and growth opportunities. • Collaborative and supportive work environment. • Opportunity to develop key communication and organizational skills. • Full-time, on-site position in Austin, TX.
Customer Service Associate
Dollar Tree · Kissimmee, FL
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:* Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards* Merchandising and stocking as needed* Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Managing sales transactions while working assigned cash register* Maintaining security of cash and protecting company assets* Other duties as assigned*Your Skills and Experience:* High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are required* High level of integrity is required* Proficiency in basic math for cash accounting is requiredYour Perks and Benefits:We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:* Employee Assistance Program* Retirement plans* Educational Assistance* And much more!We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.Part time3175 W Vine Street,Kissimmee,Florida 3474103912Dollar Tree