Disaster Relief Call Center Representative
Temporary Contingent On-Demand Positions · Wichita, KS
Job description(tap to read)
Disaster Relief Agent MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are seeking agents to support our disaster relief efforts as needed. This is a temporary, remote position based on hurricane-related customer support needs. In this role, you will help customers during challenging circumstances by providing responsive, compassionate service and resolving a range of inquiries. You will use customer service best practices and account management systems to provide efficient solutions and help improve the customer experience during a difficult time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities Key Responsibilities: • Assist customers with service inquiries • Learn the common requests and solutions • Improve the customer's experience • Utilize our service techniques and systems • Escalate customer dissatisfaction to proper channels In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! Candidate Qualifications Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older • High school diploma or equivalent • Excellent organizational, written, and oral communication skills • The ability to type swiftly and accurately (20+ words a minute) • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Basic understanding of Windows operating systems • Highly reliable with the ability to maintain regular attendance and punctuality • The ability to evaluate, troubleshoot, and follow up on customer issues • An aptitude for conflict resolution, problem solving, and negotiation • Must be customer service oriented (empathetic, responsive, patient, and conscientious) • Ability to multi-task, stay focused, and self-manage • Strong team orientation and customer focus • The ability to thrive in a fast-paced environment where change and ambiguity prevalent • Excellent interpersonal skills and the ability to build relationships with your team and customers Compensation Details Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need. • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. • Retirement Savings: Secure your future with retirement savings programs, where available. • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. • Life Insurance: Access life insurance options to safeguard your loved ones. • Supplemental Insurance: Accident and critical illness insurance • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. • Paid Training: Learn new skills while earning a paycheck. • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Family Therapist - Hybrid
Eckerd Connects · Wichita, KS
Family Therapist - Hybrid Eckerd Connects is an established long-standing Functional Family Therapy provider in Kansas and we are seeking Clinicians and Social Workers to join our expanding team! Our FFT model is not your typical billable service hours and allows for a generously flexible schedule, therapists really enjoy that part of working with us. We provide a small caseload (8-10 clients) which enables our Family Therapists to really help families and children, focusing on the clinical work and genuinely making a difference. Make more than a Living, Make a Difference Our Benefits • Low-Cost Medical, Dental and Vision Insurance • 19 days of Paid Time Off the first year • 11 paid holidays • Retirement savings plan with employer match up to 5% • Flexible spending accounts • Paid short-term and voluntary long-term disability • Group Term Life and AD&D Insurance • Voluntary term life insurance • Public Service Loan Forgiveness (PSLF) Eligible Employer • PTO Exchange • Eligible for a $5,000 Sign-On Bonus Salary Rate: $58,000 + $5,000 Sign-On Bonus This is a hybrid position. Remote case management with Travel Required throughout the assigned area for home Therapy Visits. Duties & Responsibilities • FFT Therapists conduct assessments and provide direct clinical treatment using methods compatible with Functional Family Therapy (FFT) principles and practices, documenting treatment efforts in a clear and concise manner to meet contract requirements and Eckerd policies. • Therapists will provide, at a minimum, weekly one-hour, home based family therapy sessions to clients for families who have adolescents between the ages of 10 and 17 using the FFT model and will be required to carry a caseload of 10-12 families, providing services an average of 12 weeks. • Conduct FFT assessment including review of referral information, identifying, and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context. Utilize the Strengths and Needs Assessment (SNA) both at the on-set of treatment and at discharge. SNA must be administered within 72 hours of client intake. • Engage primary caregiver and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement. Identify nature of family relationships; risk and protective factors of each family member and the impact behavior patterns have on the family. • Implement a problem conceptualization, treatment planning, intervention implementation, and outcome review and strategy revision procedure using the FFT Analytic Process. • Develop an individualized service plan or update any pre-existing plan a youth/family may be working on at the time of referral. Ensure involvement of youth and family in the plan development. Qualifications • Bachelor's degree from an accredited College or University in a licensable academy field such as Psychology, Social Work, Counseling, or a related subject area. Masters degree preferred. • Licensure as a Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist, or Licensed Professional Counselor preferred. • 2 years of applicable full-time work or intern experiences with delinquency population, including individual, group or family counseling required. Preferred at least 2 years of in-home service and previous experience with FFT. • Hybrid position- set up with an office from your home for case management, but also have an office available to use as needed in Wichita and Pittsburg. Eckerd is very supportive of a home/work life balance. This job allows for that and leadership ensures that you feel supported in managing your work/home life time. Must be able to provide 24 hours, 7-days/week on-call crisis intervention to clients. Must be able to work a flexible schedule that includes nights and weekends. • Bilingual proficiency (English and Spanish) highly desirable. • Must have an appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must be capable of travel and driving within counties covered by the caseload for required in-home visits. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Eckerd Connects Functional Family Therapy (FFT) is an empirically grounded, well-documented and highly successful family intervention program for youth ages 11 18 involved in the juvenile justice system and their families. Intervention ranges from, on average, 8 to 12 one-hour sessions for mild cases and up to 30 sessions of direct service for more difficult situations, with an average length of service of three months. Services are offered in the familys home with flexibility to work around the familys schedule. Our Office Locations Eckerd Connects | Kansas Functional Family Therapy 1999 North Amidon Avenue Suite 105 Wichita, KS 67203 611 N. Broadway Unit A Pittsburg, KS 66762 Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility. Compensation details: 58000-63000 Yearly Salary PIc1f8df41b160-31181-40752879
Electrical Design Engineer - Analog/Mixed
MID-CONTINENT INSTRUMENTS AND AVIONICS · Wichita, KS
COME JOIN MID-CONTINENT! “Where your work is valued—above-market pay, real work-life balance, and a team that feels like home.” THE POSITION… As an Electrical Design Engineer, you will design avionics, power electronics and battery systems interfacing within high-performance and safety-critical systems. Experience the entire product lifecycle, from concept and requirements, through design, implementation, testing and certification, and field application. You can expect a variety of opportunities ranging from products for cockpit displays and instruments, local and remote sensing, data conversion and storage, lithium battery management, along with providing analog/digital support to the power design team for AC/DC, DC/DC, and DC/AC power conversion. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you'll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. THIS POSITION MAY BE FOR YOU IF… • You have a bachelor's degree in electrical engineering. • You have a minimum of 5 years in analog and mixed-signal design, particularly suited to precision instrumentation, signal conditioning, and integrated circuit applications. • You have proficiency with design and simulation tools (PADS, LTSpice, or similar schematic capture). • You have a strong grasp of mixed-signal simulation techniques and PCB layout software. • You have a solid understanding of signal integrity, impedance matching, and EMI/EMC design practices such as RTCA DO-160 or MIL-STD-810/461. • You are proficient with Microsoft Office. • You have strong attention to detail. • You are organized, focused and results oriented. • You are a problem-solver with critical thinking and prioritizing skills. • You have excellent verbal, written and interpersonal communication skills. WE WOULD REALLY LIKE IT IF… (but it's not a deal breaker) • You have experience with Design for Manufacture and Design for Test (DFM & DFT) • You have design experience in the aviation industry WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT… • Design and implement analog front-end circuits, including amplifiers, ADC/DAC interfaces, and filtering stages to enable accurate signal processing for a range of instrumentation • Lead mixed-signal system integration to design and verify reliable data conversion, filtering, and conditioning stages. • Research new components, technologies, and methods to incorporate into new and existing designs • Coordinate with other functional teams, including layout, mechanical, software, and certification engineers • Build and troubleshoot hardware, including soldering, operation of test equipment, and daily work in both office and test lab environments • Participate in rigorous testing and troubleshooting using tools like oscilloscopes, spectrum analyzers, and logic analyzers to validate performance against stringent requirements • Design and integrate manufacturing tools for new products, as needed • Create detailed documentation for design verification, testing protocols, and component selection rationales in required formats, including BOMs, ECOs, and work instructions WE ARE ONE OF THE BEST PLACES TO WORK… • We provide above-market pay and a comprehensive benefits package. • We promote an environment where you can excel in your career while still maintaining a healthy work-life balance. • Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment. • We believe anything worth doing is worth doing right – every time. • We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events. • We have a small company feel – even though we're doing big things! WHO WE ARE… Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience. Compensation details: 90000-130000 Yearly Salary PI5e80ab27d564-31181-40658697