4X10 Customer Service Job Openings (Immediately Hiring)
z_Advertised on Job Target · Wichita, KS
Job description(tap to read)
4X10 Customer Service Job Openings We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Position Responsibilities This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner • Listen to customers, understand their needs, and resolve customer issues • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable • Follow the processes of the Client program and perform all tasks in a courteous and professional manner • Utilize systems and technology to complete account management tasks • Accurately document and process customer claims in appropriate systems • Follow all required scripts, policies, and procedures • Utilize knowledge base and training to accurately answer customer questions • Comply with requirements surrounding confidential information and personal information • Appropriately escalate customer issues with the managerial team • Escalate customer issues to the appropriate staff and managerial for resolution as needed • Ensure first call resolution through problems solving and effective call handling • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes • Adhere to all attendance and work schedule requirements Candidate Qualifications We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older • High school diploma or equivalent • Excellent organizational, written, and oral communication skills • The ability to type swiftly and accurately (20+ words a minute) • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Basic understanding of Windows operating system • Highly reliable with the ability to maintain regular attendance and punctuality • The ability to evaluate, troubleshoot, and follow-up on customer issues • An aptitude for conflict resolution, problem-solving, and negotiation • Must be customer service oriented (empathetic, responsive, patient, and conscientious) • Ability to multi-task, stay focused, and self-manage • Strong team orientation and customer focus • The ability to thrive in a fast-paced environment where change and ambiguity prevalent • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment • State or Federal work experience Conditions of Employment All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation Details Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need. • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. • Retirement Savings: Secure your future with retirement savings programs, where available. • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. • Life Insurance: Access life insurance options to safeguard your loved ones. • Supplemental Insurance: Accident and critical illness insurance • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. • Paid Training: Learn new skills while earning a paycheck. • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave
Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $113,880 per year • Earn up to $2,190 per week • Dedicated account; weekly home time • 5.5-day work schedule • PLUS $0.05 CPM Quarterly Mileage Bonus Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM each quarter • Earn up to $3,000 in driver referral bonuses for qualified referrals CDL-A Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Valid CDL-A • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
MPR Specialists
Medical Provider Resources · Wichita, KS
Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS or Kansas City, MO You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: · 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year · Growth Opportunities · Cross-Training · Career Development Program · Team Member Appreciation · Flexible Schedules · Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Competency · Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. · Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. · Demonstrate accuracy, organizational and problem-solving skills. · Excellent verbal and written communication skills. · Ability to work independently. · Maintains confidentiality. Required Education and Experience · 3+ years of Provider Enrollment experience preferred. · Must be working toward PE Certification. · Experience with CAQH and PECOS. · Proficient in Microsoft 365. · Familiar with internet. · Excellent written and verbal communication skills. · Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) · Relevant education and certification a plus. · 5+ years of experience preferred. MAIN DUTIES · Enroll medical providers in health plans. · Coordinates credentialing data needed for enrollment, contracting, and other related purposes. · Creation and maintenance of CAQH Application. · Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. · Complete Third-Party Payer Applications. · The ability to work with diverse internal and external customers. · Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Competency • Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. • Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. • Demonstrate accuracy, organizational and problem-solving skills. • Excellent verbal and written communication skills. • Ability to work independently. • Maintains confidentiality. Required Education and Experience • 3+ years of experience preferred. • Must be working toward NAMSS Certification. • Experience in working with provider database and running reports. • Proficient in Microsoft 365. • Familiar with internet. • Excellent written and verbal communication skills. • Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) • 5+ years of experience preferred. • Relevant education and NAMSS certification a plus. MAIN DUTIES • Process Initial Appointment Applications. • Process Locum Tenens Initial Appointment Applications as Requested. • Process Requests for Additional Privileges. • Process Telemedicine Applications. • Process Reappointment Applications. • Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Competency • Proficient in Office 365 including SharePoint. • Database maintenance using SQL and Azure or desire and ability to learn. • Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. • Demonstrate accuracy, organizational and problem-solving skills. • Excellent verbal and written communication skills. • Ability to work independently. • Maintains confidentiality. Preferred Education and Experience · 3+ years of relevant experience preferred. MAIN DUTIES · Credentialing Contact Changes. · Initial Request for Privilege Monitoring. · Monitor the Data Integrity through Prebuilt Reports. · Report Assembly. · Auditor and Process Improvements. · Provider Enrollment Group Changes. · SharePoint and other Apps. · Monthly Dashboards. · Merge Document Revisions. · Database Maintenance Assistant. · Database and Portal Troubleshooting. · Updates and Upgrades to Custom Software and Portals. · Code Maintenance and Updates. · IT Helpdesk. · Database Training. PI75b1898da71a-31181-41623197
$103k–$110k/yr
OTR Team CDL-A Reefer Truck Driver Job - (Earn $0.81 CPM split!)
USA Truck · Wichita, KS
Established CDL-A truck driving teams have top earning power with high miles! USA Truck, a Certified Top Pay Carrier, offers dedicated and over the road opportunities with enhanced benefits and high earning power for existing CDL-A truck driving teams. Bring your established team experience to USA Truck and enjoy earning $103,000 to $110,000+ annually (per driver) with rates of $0.81 CPM split plus a $0.05 CPM quarterly mileage bonus. USA Truck offers existing CDL-A Team Truck Drivers: • Average $1980 to $2,100+ per driver per week • Dedicated & OTR opportunities available • $0.81 CPM split between team drivers • PLUS $0.05 CPM quarterly mileage bonus to the truck • Sign-On Bonus $2,500 • Paid out $750 after 1st dispatch • $750 after 30 days • $1,000 after 60 days • Up to 6,000+ miles per week • Flexible home time • 100% no-touch freight CDL-A Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Equipment & Technology: • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM every quarter! • Earn up to $3,000 in driver referral bonuses for qualified referrals Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Team Truck Driver Job Requirements: • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI or moving violations involving drugs or alcohol in the last 3 years • Stable work history • Valid CDL-A A more positive team driving experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
92G Food Service Specialist
Army National Guard · Wichita, KS
As a Food Service Specialist for the Guard, it’s your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine