Lead, Inbound Receiving & Vendor Performance

Remote Sales Supervisor Lead a High-Performance Team

PermaTreat · Omaha, NE

Orkin is seeking a Sales Supervisor for its fully remote National Customer Contact Center. The role supports inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams across a national footprint. You will lead a remote team, coach agents, and drive performance in a fast-paced environment. Candidates should have 2–4 years of supervisory experience in a sales call center, strong interpersonal skills, and proficiency with Microsoft Office. #J-18808-Ljbffr

DescriptionThe Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our upcoming brick-and-mortar store in Omaha, Nebraska and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.Responsibilities“Our goal is to make peoples' day better, sell clothes, and have FUN!”Inspire, develop, and lead team to drive and excellent customer experience and revenueManage revenue, and payrollRecruit, hire, and retain store teamImplement high customer service standards throughout the store and teamCreate, maintain relationships with our guestsEncourage suggestive selling to maximize revenueMonitor inventory levels and communicate specific replenishment needs to HQMaintain a clean store and merchandise to Normal standardsGives constructive feedback to District Leader on all aspects of the businessMentor, develop team through clear communicationMake a schedule that is adequately and efficiently staffed to business needsEducate and train team on product knowledgeParticipate in weekly calls with peers and District LeaderEmbrace an environment that is respectful in communicationResponsible for securing storeRequirements5+ years retail apparel management experienceEager to learn through feedback and solve problems in a fast-paced environmentProficient communication skills with HQ and store team- verbal and writtenStrategic Thinking and Planning skillsSelf-starterIndependent, goal oriented, data driven, competitive, and positive energyInventory integrityTime management and merchandising abilitiesPeople person - approachable, friendlyProficiency with Microsoft Word, Excel and Google DriveAbility to adapt quickly to new systems and processesChange agentFlexible availability, nights, weekends and holidaysWhat will make you stand outMulti-unit Store Manager6+ years of retail management experienceFashion/apparel industry experiencePassion for making people happyProficiency with Shopify and Shopify POSStrong integrityExcellent fashion senseSelf- AwarenessExperience as an apparel buyerBenefitsPaid salary, bi-weeklyBonus opportunitiesEmployee DiscountHealth, dental, vision benefits available401kPlease submit a cover letter along with your resume.Job Types: Full-time#J-18808-Ljbffr

Position: Store ManagerInterview Plan Ever wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.We Offer A fun and funky store atmosphere where individualism is encouragedA 50% discount off all our products to keep you smelling and feeling freshAn unconventional retail structure to support your entrepreneurial spiritThe opportunity for growth as Lush loves to promote from withinStore Manager As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life.As the Store Manager, you're responsible for:Recruiting your teamTraining and developing your management teamTraining and developing your team on brand, product, and serviceYou oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.Responsibilities Sales & Customer Experience Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.Team Leadership Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.Engagement and Performance:balances analysis, experience, and perspective when making decisions about performance concerns and createsaction plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns.Recruitment and Selection:forms teams with appropriate and diverse mix of styles, perspectives, andexperience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.Operational Excellence Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget.Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.Qualifications Required 3-5 years managing in a retail environment.Strong HR skills in hiring, scheduling, training, conflict resolution and performance managementExcellent listeningand communication skillsExcellent analytical, critical thinking and troubleshooting skills.Excellentorganization and time management skillsStrong customer service, supervisory and sales skillsKnowledge and interest in skincare, natural beauty, and ethical businessAbility to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.Preferred Experience with consultation-based customer service modelsAbility to develop and train staff through positive coaching and feedback.Strong record of accomplishment of developing retail staff careers.Proficient in excel, Microsoft suit, and adaptable to other systems as required.Experience in cross cultural collaboration and DEIB or social justice trainingFluency in Spanish, French, or other languagesAt Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.Village Pointe Pay: $58,750 USD - $58,750 USDBest of luck on your job search, and don't forget to follow us to learn more!We Are Lush YouTube LinkedInFind our Personal Privacy Policy details here.Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.#J-18808-Ljbffr

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