Patient Care Customer Service Evenings & Weekends REMOTE
Rotech Healthcare · Slaton, TX
Job description(tap to read)
Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Patient Care Coordinator - REMOTE We are seeking a dedicated Patient Care Coordinator - REMOTE, Must live within the US for our Sleep Central (After Hours Call Center) Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner. Pay is $16 plus a Quarterly Bonus opportunity Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) • This position requires you to work five days a week. • This includes every Saturday and Sunday as well as three evening shifts during weekdays starting at or after 4:00pm Central time. Schedules vary and can be discussed during the interview process. • Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling • Obtains medically necessary documentation • Processes patient orders through On-line Pharmacy system • Resolves tracking issues and reschedules shipping orders for patients • Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure • Verifies orders are complete • Performs other duties as assigned Employment is contingent on • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. • Drug screen ( when applicable for the position ) • Compliance with healthcare facility credentialing process ( when applicable for the position ) • Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience • High school diploma or GED equivalent, required Preferred Education and/or Experience • Background in the medical field with experience in administrative record management, preferred • Experience working with medical equipment, preferred • Familiarity with medical billing processes and reimbursement procedures, preferred • Knowledge of medical terminology, preferred • Minimum of one year of related work experience, preferred Skills and Competencies • Ability to interpret various forms of communication, including verbal, non-verbal, written, and visual • Ability to perform basic mathematical calculations accurately • Capable of working independently as well as collaboratively within a team • Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information • Self-motivated, organized, and able to manage time and solve problems using deductive reasoning • Strong attention to detail with the ability to multi-task effectively • Strong English communication skills, both written and verbal Machines, Equipment and Technical Abilities • Ability to navigate the internet and conduct online research • Ability to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tablets • Proficiency with email communication platforms • Working knowledge of Microsoft Outlook, Word, and Excel Physical Demands • Ability to lift and carry office equipment when needed • Ability to read small print on screens and documents, requiring close vision • Ability to sit, stand, walk, talk, and listen for extended periods Benefits • Generous paid time off and paid holidays • Overtime pay for non-exempt positions (as applicable) • Commission for Account Executives • Bonus and incentive opportunities • Fixed and variable car reimbursement for Area Managers and Account Executives • Car, mileage, and telephone reimbursement (as applicable) • Employee discount and recognition programs • Employee Assistance Program (EAP) • 401(k), HSA, and FSA/Dependent Care FSA • Medical, prescription, dental, and vision coverage • Life insurance, disability, accidental death, identity protection, and legal services • Meru Health mental health and Mercer SmartConnect Medicare programs • Livongo Diabetes and High Blood Pressure programs • Healthcare Bluebook and RX Savings Solutions programs • Hepatitis B (HEPB) and TB vaccinations Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Telehealth Licensed Mental Health Counselor (LMFT, LPCC, LCSW) - Full-Time Remote
Inspired Heart Behavioral Therapy · Centralia, WA
Position Overview Inspired Heart Behavioral Therapy is seeking dedicated and compassionate Licensed Mental Health Counselors to join our innovative telehealth practice. As a vital member of our team, you will provide comprehensive mental health support to clients across various demographics, working from the comfort of your home. This full-time remote position offers you the flexibility to create a schedule that accommodates your lifestyle while making a significant impact on the lives of those in need. About the Organization Inspired Heart Behavioral Therapy, based in Centralia, Washington, is committed to connecting clients with licensed mental health professionals who can provide essential emotional and psychological support. Our mission revolves around making therapy accessible to individuals who may not have access to traditional in-person therapy, thus fostering a more inclusive and supportive mental health community. With a focus on evidence-based practices, we aim to empower both our counselors and clients in their journeys towards healing and mental wellness. Work Environment This role operates fully remotely through our advanced telehealth platform, which serves as your virtual private practice. Counselors will utilize secure video chat for live sessions and have access to a comprehensive dashboard that streamlines client interactions, including secure messaging functionalities. The telehealth setting allows you to work in a familiar environment, free from the constraints of a typical office setting, while still fostering meaningful connections with your clients. Key Responsibilities • Conduct individual counseling sessions via video chat, ensuring a comfortable and supportive environment for clients. • Encourage open dialogue about emotions, experiences, and mental health challenges during scheduled sessions. • Collaborate with clients to establish and achieve personalized therapeutic goals, tailoring approaches to their unique needs and circumstances. • Monitor progress throughout the treatment plan, using evidence-based methods to assess improvement and adapt strategies as necessary. • Advise clients on effective coping mechanisms and strategies to overcome obstacles hindering their recovery. • Document client interactions, maintaining accurate records in compliance with legal and ethical standards, while minimizing administrative burdens through our streamlined processes. Patient Population / Client Focus In this role, you will primarily serve stable adults seeking counseling for a variety of mental health concerns. Clients are pre-screened to ensure that they are appropriate for teletherapy, which means you will work with individuals who are motivated and equipped to engage in the therapeutic process. This allows you to focus on delivering high-quality care without the complications associated with acute crises, thereby facilitating a more productive therapeutic environment. Qualifications • Master's degree in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy from an accredited institution. • Must be fully licensed to practice independently in the state (i.e., LMFT, LCSW, LPCC, LMHC, or licensed psychologist). • No limited or provisional licenses; candidates must not have any disciplinary actions on their license. • Exceptional communication skills, with the ability to express empathy and understanding towards clients. • Proficient computer skills, with an ability to navigate telehealth systems and online tools/frameworks effectively. Preferred Experience • Previous experience in providing telehealth services is highly desirable. • Proven track record in practicing various therapeutic modalities such as CBT, DBT, trauma-informed care, or solution-focused brief therapy. • Ability to work with diverse client populations and adjust therapeutic techniques to fit individual client needs. Compensation and Benefits • Competitive salary ranging from USD 80,000 to 100,000 per year, commensurate with experience and qualifications. • Attractive sign-on bonus to facilitate your transition to the team. • Weekly direct deposit payments to ensure timely financial management. • Monthly healthcare stipend provided to full-time employees, contributing to your overall well-being. Career Growth Opportunities At Inspired Heart Behavioral Therapy, we prioritize professional development and encourage our counselors to pursue continuing education opportunities. Our supportive environment allows for collaboration with fellow therapists, which can enhance your clinical skills and broaden your understanding of various therapeutic approaches. As we grow, there may also be leadership roles or specialized positions available for those looking to take their careers to the next level. Why Join Our Team • Flexibility to design your own work schedule, enabling a healthy work-life balance. • Easy onboarding process that allows you to start seeing clients in as little as one day. • Robust referral system that ensures your calendar stays full, with clients who align with your specialties. • Minimal administrative burdens, allowing you to focus entirely on client care without distractions. • A supportive team dedicated to the success of both therapists and clients alike. Application Information If you are passionate about making a difference in the field of mental health, we invite you to apply today. Please submit your resume along with a cover letter detailing your experience and qualifications. Join us in our mission to improve the mental health landscape through compassionate and effective teletherapy!
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.