GrabJobs logo

$110k–$140k/yr

Remote Manager, Customer Operations

GrabJobs · Orlando, FL

Full-timeCustomer Service/Call CenterPosted This week
Apply now →
Job description(tap to read)

About OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.The RoleThis role owns post-sales operations and the programs that drive retention and growth of existing and new customers. You will run the customer lifecycle operations across onboarding, adoption, renewal, and expansion, and own renewal forecasting that gives the business a clear read on the book.This is abuilder'srole at the center of how the team puts AI to work. You will design and runprocessesincludingAI and agentic workflows that surface risk earlier and catch expansion signals sooner, so the team can act faster, and you will support the digital CS strategy that drives adoption and delight across our user base.You will lead a team, partner closely with Customer Success leadership, and own the data and programs that prove the work is driving real revenue.Location: Ideal location is based in Seattle or Atlantanear inoffice teams. We are open to remote within the U.S.Your Daily Adventures Will IncludeProcess design - with an eye to efficiency; design new and adjust existing customer-centric processes and outcomes in support of continuous improvementSupport organizational Changeby rollingout new processes and systems and supervise adoption, both internally and externally to ensure consistencyAnalyze positive and negative trendsutilizingdata from customers,individualsand systemsto provide datainterpretationLeveragingdatatoidentifygaps, assess goals and targets, produce gapanalysisand promote process &designUseAI to drive retention and expansion. Design and run AI and agentic workflows, including Claude-based workflows, that catch churn risk early, spot expansion signals, and act on them.Own the customer lifecycle programs across onboarding, adoption, renewal, and growth, and make them measurably better over time.Run weekly renewal forecast cadence in partnership with CS leadership.Build and support the digital and tech-touch strategy that drives adoption and engagement across the customers you cannot reach one to one.Lead and grow a team, and communicate clearly from the top down, including executive correspondence.Turn customer data into action through health scoring, early-warning signals, and the metrics that show what is working.Partner with Customer Success, Product, and Revenue leadership to turn insight intopipeline.Our Vision of You5+ yearsof experiencein Customer Successor Account Management5+yearsofexperiencein CustomerOperations, or Revenue Operations, with at least 2 yearspeople leadership experienceReal, hands-on experience putting AI or automation to work in a customer-facing context. You have shipped something, not just talked about it.A builder's instinct for process and programs, backed by strong analytics and a habit of measuring impact.Prior customer-facing experience with complex software, and fluency with tools like Salesforce and Outreach.Excellent communication and the judgment to set priorities in a fast-moving environment.Bachelor's degree or equivalent experience.$110,000 - $140,000 a year The base salary range for this role is $110,000 - $140,000 USD . You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. #remote#LI-AK1Why You'll Love It Here• Flexible time off• 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents• A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/MilitaryOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Psychiatry Physician

INTEGRATED PSYCHIATRIC CONSULTANTS · Tulsa, OK

Psychiatry physician employment in Oklahoma : Remote Consult-Liaison Psychiatrist Location: Oklahoma, Remote/Tele 7on/7off Schedule POSITION OVERVIEW: We are seeking a compassionate and skilled Consult Liaison Psychiatrist (MD/DO) to provide telehealth psychiatric care for patients of all ages in Oklahoma. This role offers a flexible schedule and is ideal for a provider interested in providing consult liaison services for a hospital setting. This role supports ED and inpatient teams by delivering timely psychiatric assessments, treatment recommendations, and care coordination. This Consult-Liaison Psychiatrist role is currently classified as a 1099 contractor position with a pay per patient model, but IPC is open to discussion of other contract models. Rates are currently set at $170 per initial consultation and $60 per follow-up. _____________ WHY JOIN IPC? Be part of a physician-owned and operated staffing management group working with care settings nationwide. Our benefits for full-time providers include: • Credentialing, licensure, billing, and collections assistance, • The ability to change facilities, hours, and roles within IPC's partner organizations, • Administrative support for office management, allowing you to focus on your patients _____________ KEY RESPONSIBILITIES • Perform psychiatric initial evaluations and followup assessments for ED and inpatient consults. • Provide consult liaison services to support staff and ensure timely psychiatric interventions. • Collaborate with interdisciplinary support teams to deliver coordinated, high-quality care. • Maintain accurate, thorough, and timely documentation in line with clinical and regulatory requirements. • Apply a patient-centered approach to care, tailoring treatment plans to meet individual needs and preferences. • Maintain reliability with assigned shifts and consult volumes. _____________ QUALIFICATIONS • MD or DO with Board Certification or Board Eligibility in Psychiatry. • Active, unrestricted medical license in Oklahoma preferred (not required). • Active DEA registration or eligibility to obtain one. • Experience with telepsychiatry and managing diverse, multi-age patient populations is highly preferred. • Must be able to work remotely; candidates can reside anywhere in the U.S. (Oklahoma licensure preferred). _____________ ABOUT IPC Integrated Psychiatric Consultants (IPC) is a physician-owned and operated behavioral health staffing & management group offering end-to-end behavioral health solutions to the needs of organizations across the United States. Our nationwide network of board-certified psychiatrists, psychiatric nurse practitioners, behavioral health clinicians, licensed social workers, and other healthcare providers deliver high quality care to our partner facilities via on-site and telehealth placements. Learn more at TO APPLY: Apply online or via email with CV and cover letter Board Certified or Board Eligible Medical Doctor with or w/o US residency with current US work visa.

RemoteFull-timeHealthcare - Physician
Apply →
Hire Standard Staffing logo

$120k/yr

Telephone Screener (Remote)

Hire Standard Staffing · Slaton, TX

Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.

NewRemoteFull-timeFinancial Services - Insurance
Apply →
Hire Standard Staffing logo

$120k/yr

Customer Care Advocate (Remote)

Hire Standard Staffing · Abilene, TX

Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.

RemoteFull-timeFinancial Services - Insurance
Apply →

Family Therapist - Hybrid

Eckerd Connects · Wichita, KS

Family Therapist - Hybrid Eckerd Connects is an established long-standing Functional Family Therapy provider in Kansas and we are seeking Clinicians and Social Workers to join our expanding team! Our FFT model is not your typical billable service hours and allows for a generously flexible schedule, therapists really enjoy that part of working with us. We provide a small caseload (8-10 clients) which enables our Family Therapists to really help families and children, focusing on the clinical work and genuinely making a difference. Make more than a Living, Make a Difference Our Benefits • Low-Cost Medical, Dental and Vision Insurance • 19 days of Paid Time Off the first year • 11 paid holidays • Retirement savings plan with employer match up to 5% • Flexible spending accounts • Paid short-term and voluntary long-term disability • Group Term Life and AD&D Insurance • Voluntary term life insurance • Public Service Loan Forgiveness (PSLF) Eligible Employer • PTO Exchange • Eligible for a $5,000 Sign-On Bonus Salary Rate: $58,000 + $5,000 Sign-On Bonus This is a hybrid position. Remote case management with Travel Required throughout the assigned area for home Therapy Visits. Duties & Responsibilities • FFT Therapists conduct assessments and provide direct clinical treatment using methods compatible with Functional Family Therapy (FFT) principles and practices, documenting treatment efforts in a clear and concise manner to meet contract requirements and Eckerd policies. • Therapists will provide, at a minimum, weekly one-hour, home based family therapy sessions to clients for families who have adolescents between the ages of 10 and 17 using the FFT model and will be required to carry a caseload of 10-12 families, providing services an average of 12 weeks. • Conduct FFT assessment including review of referral information, identifying, and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context. Utilize the Strengths and Needs Assessment (SNA) both at the on-set of treatment and at discharge. SNA must be administered within 72 hours of client intake. • Engage primary caregiver and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement. Identify nature of family relationships; risk and protective factors of each family member and the impact behavior patterns have on the family. • Implement a problem conceptualization, treatment planning, intervention implementation, and outcome review and strategy revision procedure using the FFT Analytic Process. • Develop an individualized service plan or update any pre-existing plan a youth/family may be working on at the time of referral. Ensure involvement of youth and family in the plan development. Qualifications • Bachelor's degree from an accredited College or University in a licensable academy field such as Psychology, Social Work, Counseling, or a related subject area. Masters degree preferred. • Licensure as a Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist, or Licensed Professional Counselor preferred. • 2 years of applicable full-time work or intern experiences with delinquency population, including individual, group or family counseling required. Preferred at least 2 years of in-home service and previous experience with FFT. • Hybrid position- set up with an office from your home for case management, but also have an office available to use as needed in Wichita and Pittsburg. Eckerd is very supportive of a home/work life balance. This job allows for that and leadership ensures that you feel supported in managing your work/home life time. Must be able to provide 24 hours, 7-days/week on-call crisis intervention to clients. Must be able to work a flexible schedule that includes nights and weekends. • Bilingual proficiency (English and Spanish) highly desirable. • Must have an appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must be capable of travel and driving within counties covered by the caseload for required in-home visits. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Eckerd Connects Functional Family Therapy (FFT) is an empirically grounded, well-documented and highly successful family intervention program for youth ages 11 18 involved in the juvenile justice system and their families. Intervention ranges from, on average, 8 to 12 one-hour sessions for mild cases and up to 30 sessions of direct service for more difficult situations, with an average length of service of three months. Services are offered in the familys home with flexibility to work around the familys schedule. Our Office Locations Eckerd Connects | Kansas Functional Family Therapy 1999 North Amidon Avenue Suite 105 Wichita, KS 67203 611 N. Broadway Unit A Pittsburg, KS 66762 Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility. Compensation details: 58000-63000 Yearly Salary PIc1f8df41b160-31181-40752879

NewRemoteFull-timeHealthcare - Allied Health
Apply →