Human Resources Consultant 4 (HR GENERALIST)

State of Washington · Olympia, WA

Full-timeHuman ResourcesPosted 7+ days ago
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Job description(tap to read)

This recruitment will remain open until October 3, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on September 10, 2026. It is in the applicant's best interest to submit materials as soon as possible. Make a Difference: Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Human Resources Consultant 4 (HR Generalist) position. This role is within the Executive Division and is based out of our Tumwater Office. We are an employer of choice! Here's why: • Meaningful work: Ensure a healthy insurance market & protect Washington consumers. • Impactful career: Make a daily difference in the lives of countless Washingtonians. • Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues. • Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position At the Washington State Office of the Insurance Commissioner (OIC), our work matters. Every day, we protect consumers, the public interest, and Washington's economy through fair, effective, and transparent regulation of the insurance industry. Behind that mission is a dedicated workforce—and the Human Resources team plays a critical role in ensuring our people are supported, empowered, and treated equitably. The Human Resources Consultant 4 (HRC4) is a senior-level HR professional who helps make that mission possible. Assigned to the Executive Division and reporting directly to the Human Resources Director, this role serves as an expert HR Generalist and trusted advisor to agency leadership, managers, and employees. The HRC4 works independently on complex, high-risk, and highly sensitive human resources issues, providing thoughtful guidance that allows leaders to focus on serving the people of Washington. In this role, you will have a direct impact on employee well-being, organizational effectiveness, and equity. The ideal candidate will have demonstrated professional experience independently administering protected leave programs, supporting employees and managers through the reasonable accommodation process, advising on investigations and labor relations, and be an expert level consultant on complex personnel matters. The HRC4 ensures our policies and practices are compliant, fair, and aligned with OIC's values. Prior experience in a state or government setting is preferred. This position is also a key driver in advancing workforce diversity, mitigating bias, and fostering an inclusive and equitable workplace where employees can thrive. If you are an experienced HR professional who values autonomy, collaboration, and meaningful public service—and who enjoys solving complex problems while supporting people at critical moments in their careers—this is an opportunity to make a lasting difference. This recruitment may be used to establish a qualified pool of candidates for Human Resources Consultant 4 vacancies in the next sixty days. This is a Washington General Service position. The monthly salary range for this position is $6,384 - $8,583. Benefits & Perks • Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! • Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. • Wellness programs: Invest in your well-being with on-site resources and initiatives. • Work-life balance: Flexible schedules with telework opportunities. • Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. • Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. • Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. • And more! Explore our website for additional benefits: The duties of the position include but are not limited to: • Serve as a senior-level Human Resources Consultant and expert HR Generalist, providing independent, high-level guidance to agency leadership, managers, supervisors, and employees on complex and sensitive human resource matters. • Administer the agency's protected leave programs, including FMLA, PFML, Shared Leave, Parental Leave, Pregnancy Disability Leave, and other state and federally protected leaves, ensuring compliance with applicable laws, collective bargaining agreements, and agency policies. • Provide expert consultation and decision-making related to protected leave eligibility, medical documentation review, leave approvals and denials, employee rights notifications, and ongoing leave management. • Interpret and apply federal and state employment laws, collective bargaining agreements, and agency policies, translating complex requirements into clear, practical guidance for employees and supervisors. • Facilitate the agency-wide reasonable accommodation process, managing a caseload of accommodation requests and leading the interactive process in compliance with the ADA, Washington Law Against Discrimination, and related regulations. • Collaborate with managers, supervisors, and employees to identify effective accommodation solutions, including accommodations in current positions, reassignment, or disability separation when appropriate. • Obtain, review, and interpret medical documentation and maintain confidential medical and personnel records in accordance with legal and ethical standards. • Evaluate HR programs, policies, and practices for effectiveness, equity, and compliance; recommend improvements to enhance consistency, efficiency, and inclusivity. • Provide senior-level consultation and back-up support on a wide range of personnel matters, including classification and compensation, performance management, corrective and disciplinary actions, employee development, and workforce planning. • Support investigations and labor relations activities by maintaining working knowledge of collective bargaining agreements, preparing correspondence and notices, participating in union-related meetings as directed, and advising management on contract application. • Maintain strong collaborative relationships with internal stakeholders, labor partners, and external HR counterparts, serving as a trusted resource and problem-solver. • Stay current on changes in employment law, HR best practices, and regulatory requirements to ensure the agency remains compliant and proactive. Contact Us: For inquiries about this position and its full duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-07349 and the job name to the subject line of your email. Required Qualifications: • Seven (7) years of professional full-time broad-based senior consultant HR experience*, including advising and consulting on a variety of human resource issues, including providing interpretation of HR related rules, laws, collective bargaining agreements and policies and procedures. Experience may include a combination of the following: labor relations; employee relations; performance management; organizational and employee development; classification and compensation; and FMLA / reasonable accommodation. • Two years must include professional experience administering leave of absence (e.g. FMLA, PFML, Shared Leave) and reasonable accommodation programs. AND • Intermediate level skills with Microsoft Office Products (e.g. Word, Excel, and Outlook). Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience *A degree in business, human resources, social or organizational behavioral sciences or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Preferred/Desired Qualifications: • Current professional HR certification: PHR, SPHR, SHRM-CP and/or SHRM-SCP. • 2 years' experience providing professional level HR consultation and administration of protected leave (e.g. FMLA, PFML, Shared Leave) and reasonable accommodations in a state or government environment. Ready to join us? Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC! Cover Letter: Required Resume: Required • Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). • State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. • If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with HRC4_2026-07349 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers. • The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. • If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627. • Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov. Compensation details: 36.69-49.33 Hourly Wage PI2a0d818b9b16-25403-41502854

Job PostingID: 1586368 | Shift: 07:00 AM – 07:30 PM | Pay: Up to $26/HRShift Date: 2026-02-05 | See Shift Details – Registration Not Required.

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Hiring a Nurse Practitioner for an Occupational Medicine job in Olympia, WashingtonLocum TenensNurse Practitioner only - No PA'sStart Date: ASAP - 3 months with option to extend - Ongoing until Permanent is hiredFull TimeM-F8am to 5pm16-20 patients per dayMust have WA licenseOCC -med experience a mustBLSDOT certification - OR Must be willing to get certification before startingEHR: EpicTRAVEL, LODGING and Med Mal Insurance COVERED!Please apply today!

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Medical Assistant - Scheduling

Providence Health & Service · Olympia, WA

Medical Assistant IIThe MA II works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA II performs all aspects of the MA I role and is fully competent in the clinical needs/functions for assigned clinic/location of work. An MA II is expected to perform in accordance with established policies, procedures, and regulations.Providence caregivers are not simply valued – they're invaluable. Join our team at Providence Medical Group Southwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:Coursework/Training: Graduate of an accredited school that includes hands on training in a clinical setting for medical assistants or,Coursework/Training: Graduate of a registered medical assistant apprenticeship program or,Coursework/Training: Has completed two years of medical training in the United States Armed Forces or Minimum one year of work experience as a medical assistant that includes the following clinical skills: obtaining vital signs, administering injections, and medication administrationupon hire: Washington Medical Assistant CertificationNational Provider BLS - American Heart Association within 30 days of hirePreferred Qualifications:upon hire: National Medical Assistant Certification6 months Healthcare experience.6 months Healthcare experience.Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.About the OrganizationProvidence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

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Functional Program Analyst 3 (FPA3)

State of Washington · Olympia, WA

This recruitment will remain open until September 23, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on September 16, 2026. It is in the applicant's best interest to submit materials as soon as possible. Make a Difference: Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Functional Program Analyst 3 (FPA3) position. This role is within the Consumer Protection (Consumer Advocacy) Division and is based out of our Tumwater Office. We are an employer of choice! Here's why: • Meaningful work: Ensure a healthy insurance market & protect Washington consumers. • Impactful career: Make a daily difference in the lives of countless Washingtonians. • Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues. • Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position Every day, Washington consumers count on property and casualty insurance to protect their homes, vehicles, businesses, and financial security. When a claim is denied, coverage is unclear, or an insurance company isn't treating a consumer fairly, they need someone who understands insurance and knows how to help. That's where you come in. The Washington State Office of the Insurance Commissioner (OIC) is looking for an experienced insurance professional with property and casualty expertise to join our Consumer Advocacy Program as a Functional Program Analyst 3. This is an opportunity to put your knowledge of P&C insurance, claims, coverage, underwriting, compliance, and insurance regulations to work on behalf of Washington consumers. In this role, you'll independently investigate and resolve consumer complaints involving insurance companies. You'll review policies and carrier responses, analyze coverage and claims issues, research applicable insurance laws and regulations, and determine whether insurers have met their obligations. When concerns are identified, you'll advocate for consumers and take appropriate action to help ensure insurers are held accountable. You'll also serve as a trusted resource for consumers through our Consumer Hotline and outreach efforts—explaining complex insurance issues in clear, understandable terms and helping people better understand their rights, coverage, and options. You'll work directly with consumers, insurance companies, agency partners, and other stakeholders, using your judgment and analytical skills to bring challenging cases to resolution. This is more than a customer service position. It's an opportunity to use your P&C insurance experience to make a tangible difference in people's lives while helping strengthen fairness, accountability, and public confidence in Washington's insurance marketplace. If you have strong property and casualty insurance experience, enjoy digging into complex claims and coverage questions, and are motivated by the opportunity to advocate for consumers and apply insurance regulations in meaningful ways, we want to hear from you. Join the OIC and bring your insurance expertise to work where it matters most—protecting Washington consumers. This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days. This is a Washington General Service position. The monthly salary range for this position is $5,240 - $7,044. Benefits & Perks • Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! • Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. • Wellness programs: Invest in your well-being with on-site resources and initiatives. • Work-life balance: Flexible schedules with telework opportunities. • Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. • Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. • Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. • And more! Explore our website for additional benefits: The duties of the position include but are not limited to: • Independently investigate and resolve consumer complaints involving licensed insurance companies by researching facts, analyzing policies, and applying Washington insurance laws and regulations. • Advocate on behalf of consumers by working with insurers to ensure fair treatment and appropriate resolution of insurance-related issues. • Respond to consumer inquiries by phone, email, written correspondence, and in person, providing accurate information and education on insurance coverage, rights, and regulatory requirements. • Prepare clear, thorough, and professional written correspondence to consumers and insurance companies explaining findings, decisions, and applicable laws or regulations. • Maintain accurate and timely case documentation, coding, and data entry in agency databases while managing an active caseload and meeting established performance standards. • Identify potential violations of insurance laws and regulations and prepare referrals for enforcement actions or Market Conduct review when appropriate. • Staff the Consumer Hotline and assist walk-in consumers by providing high-quality customer service and resolving insurance-related questions and concerns. • Deliver presentations and educational outreach to consumers, industry representatives, and community groups on insurance topics and consumer protections. • Review, update, and edit consumer-facing web content using plain language and web accessibility standards. • Collaborate with supervisors and colleagues to support agency initiatives, share expertise, and perform other duties as assigned in support of the Office of the Insurance Commissioner's mission. Contact Us: For inquiries about this position and its full duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-07521 and the job name to the subject line of your email. Required Qualifications: • Six (6) years* of professional work experience in areas such as regulatory examinations; insurance underwriting, compliance, rating, or claims; health care consumer issues; or health care benefit plan design, distribution, or administration. Preferred/Desired Qualifications: • One (1) or more years of professional work experience involving the analysis and application of federal and/or state laws and regulations related to the insurance industry or closely aligned profession, including legislative analysis and implementation. • Demonstrated experience collecting data, conducting quantitative and/or qualitative research and analyzing results to make an informed decision or conclusion. • Intermediate-level experience using Microsoft Outlook and Word. • Fluent verbal communication skills in Spanish, Korean, Russin, Vietnamese, Mandarin, or Cantonese, with the ability to score “Advanced Mid-skill level” on the oral proficiency assessment by the American Council for the Testing of Foreign languages. Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience *A degree in public administration, social work, public health, business administration finance or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Ready to join us? Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC! Cover Letter: Required Resume: Required • This position is represented by the Washington Federation of State Employees (WFSE). • Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). • State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. • If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with FPA3_2026-07521 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers. • The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. • If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627. • Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov. Compensation details: 30.11-40.48 Hourly Wage PI32f583758d2a-25403-41560034

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