Revenue Operations Manager (Process)
Headway - Design & Development · Des Moines, IA
Job description(tap to read)
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway's mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Team & Role The Rev Ops team at Headway powers our revenue engine by generating insights, building workflows, and running AI-native operations that drive our commercial teams to deliver provider and patient growth at scale This role exists to make our revenue motions deeply automated and continuously optimized. You'll build and ship AI-powered workflows, evaluate and deploy AI-native tools, and partner across our GTM and R&D teams to replace manual effort with intelligent systems that drive growth. Rev Ops at Headway is AI-first. Operators are expected to use AI tools like Claude, Clay, Glean, and Attention to build, ship, and iterate workflows directly, staying involved through deployment and ongoing optimization. We're looking for people who already work this way and see AI as the primary way in which they operate. • You will... • Build, ship, and iterate AI-powered workflows that take real work off reps' plates, using prompt engineering, agentic workflows, and orchestration to cut manual effort and surface faster, more reliable insights, partnering with R&D to productize what works. • Own and evolve core revenue workflows across the provider GTM teams, making rep motions scalable and AI first as Headway scales • Lead major Rev Ops initiatives end to end, from problem definition and data analysis through implementation and rollout, including evaluating and deploying AI-native tools like Attention, Clay, Glean, and Claude • Design from the front line by shadowing rep, then partner cross-functionally for business and frontline rep priorities • Lead with data, using quantitative analysis to evaluate process performance, surface bottlenecks, set clear measures of success, and recommend ROI-driven improvements you can defend to senior stakeholders. • You'd be a great fit if… • You have 5-7 years of experience in Revenue Operations, Business Operations, Strategy, or similar roles within high-growth, operationally complex environments. • You are AI fluent: you can build, ship, and iterate revenue workflows using AI tools, partnering with R&D where it makes sense. You're comfortable with prompt engineering, agentic workflows, and AI orchestration, and you understand APIs and how data moves between tools well enough to wire them together yourself. Bonus if you're comfortable in Python for the cases no-code can't handle • You can pull and interrogate data independently (SQL fluency, or the ability to get there fast with AI), partner effectively with the Data team when needed, and don't need to wait for others when you need an answer • You have a strong track record of leading large, cross-functional projects that involve engineering, systems, data, and process change • You can build workflows based on touching grass and shadowing reps. You prioritize the highest-leverage problems, set clear measures of success, and improve continuously based on adoption and feedback • You are an excellent communicator who can simplify complexity, create alignment, and move teams toward action. • You thrive in ambiguity, take ownership, and are energized by building and scaling new capabilities We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
Remote Customer Service Representative – Product Testing
GLOCPA · Des Moines, IA
In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
CDL Secured Jobs - Top Pay, Great Benefits
AD | Jobs2Careers.com · Des Moines, IA
New CDL Positions Open. Great Benefits. Top Pay. Hiring Now. Apply Today!
Overview CVP seeks Medical Support Assistants (MSA) to join our team in support of the Eastern Colorado VA Health Care System, Rocky Mountain Regional VA Medical Center located at 1700 North Wheeling Street, Aurora, CO 80045. This is a full-time, remote position supporting the VISN 19 Office of Community Care (OCC). Candidates must reside within 50 miles of the Rocky Mountain Regional VA Medical Center. Working hours are Monday through Friday, 8:00 AM to 4:30 PM local time, excluding federal holidays. As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care. Responsibilities • Perform appointment scheduling, tracking, and pre- and post-appointment contacts in accordance with VHA Directive 1230, Outpatient Scheduling Processes and Procedures, and VHA Directive 1232, Consult Management • Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply in a timely manner • Process community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) and other systems as needed • Validate and update patient demographic information, including phone number, address, next of kin, emergency contact, and insurance capture • Ensure all necessary health and administrative information is processed and integrated into the Computerized Patient Record System (CPRS) and Veterans Health Information Systems and Technology Architecture (VistA) • Screen and receive phone calls in a courteous and timely manner; answer the phone within 5 rings and follow appropriate telephone etiquette • Respond to telephone inquiries regarding the delivery of services • Maintain proficiency and daily use of VA software including CPRS, VistA, CTM, VetLink, HSRM, PPMS, and Microsoft Office Suite products including Word, Excel, Outlook, and Microsoft Teams • Open and close clinics daily and update no-shows within 24 hours of appointment • Monitor incoming and outgoing faxes and mail in accordance with HIPAA standards • Retrieve and respond to voicemail within 48 business hours • Complete an average minimum of 20 cases per day over a weekly period • Communicate with internal medical providers on rules and regulations for VA Community Care and advise on appropriate processes • Serve as a Patient Relations Representative; actively listen to feedback and patient concerns and resolve patient complaints and co-worker concerns in a tactful, professional manner • Work collaboratively with the Lead Scheduler and scheduling team to ensure all schedulers are competent and represent the VA in a positive, proactive manner • Notify supervisor and Lead MSA when automated systems are not performing as needed • Maintain computer and IT security; accept full responsibility for all transactions under personal badge, access, and verify codes • Protect electronic and printed files containing sensitive information from unauthorized release, loss, alteration, or deletion • Ensure all patients are identified with appropriate two patient identifiers per policy • Maintain zero breaches of privacy or confidentiality • Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria governing service Qualifications • Must be eligible to obtain a Public Trust government security clearance; US Citizenship required • Must be a resident of the United States and reside within 50 miles of the Rocky Mountain Regional VA Medical Center • High School Diploma or GED equivalent • Oral and written proficiency in English • Basic computer skills with daily proficiency in Microsoft Office Suite • Typing speed of at least 50 words per minute (must complete typing test) • Basic medical terminology knowledge • Minimum 6 months of customer service experience • No health or physical disability restrictions that would interfere with the performance of assigned duties • Prior VA or federal healthcare administrative experience is preferred Location • Remote. Must reside within 50 miles of the Rocky Mountain Regional VA Medical Center, Aurora, CO Shift • Monday - Friday, 8:00 AM to 4:30 PM Pay Rate • Hourly Pay: $22.99/hr • Health & Wellness (H&W): $5.09/hr (H&W will be prorated based on enrollment in the benefits offered, including automatic enrollment in employer-paid plans) This position is contingent upon program award. We are proactively recruiting qualified candidates in advance of contract award. About CVP CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment. At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.
An Obstetrics Gynecologist Is Needed for Locums Help in IA
Weatherby Healthcare · Des Moines, IA
If this opportunity sounds right for you, give us a call today to speak with an expert Weatherby consultant for details. • 24-hour in-house shifts -- 7 am - 7 am • 6.5 shifts per month • OBED and emergent patients -- vaginal deliveries and C-sections • Approximately 463 deliveries per year • Part of only maternity transport team in the state • Experience with vaginal deliveries, C-sections, and emergency OB care • New graduates and experienced providers accepted • Paid malpractice insurance; pre-paid travel and housing expenses • Assignment details and time entry in online portal • Competitive compensation • 24-hour access to your Weatherby Healthcare consultant • Charter member of NALTO " Since 1995, Weatherby Healthcare has established itself as an expert in locum tenens staffing for physicians, physician assistants, and nurse practitioners. The company employs nearly 600 employees committed to filling locum tenens assignments in large-scale healthcare networks, hospitals, and clinics nationwide. Learn more at