ITG Compliance Officer
State of Iowa · Des Moines, IA
Job description(tap to read)
Compliance Officer If you enjoy working through complex real estate title and closing challenges, building trusted relationships, and helping protect one of Iowa's most unique housing and real estate programs, this opportunity is a great fit for you. The Iowa Finance Authority (IFA)is seeking a Compliance Officer to join the Iowa Title Guaranty (ITG) team. This role is ideal for a detail-oriented professional who excels at problem-solving, enjoys training and supporting others, and is committed to maintaining compliance while delivering exceptional customer service. The Iowa Finance Authority (IFA) works to improve the lives of Iowans by providing affordable housing, community development, and other financing solutions that strengthen communities across the state. Iowa Title Guaranty (ITG) is a division of IFA that provides title coverage for Iowa real estate transactions. Through partnerships with attorneys, abstractors, lenders, and independent closers, ITG helps support affordable homeownership and community investment while protecting consumers and reducing transaction costs. ITG plays an important role in helping IFA advance its mission of creating financing opportunities that help Iowans establish homes, strengthen communities, and thrive. The Compliance Officer position conducts training and audits to ensure Iowa Title Guaranty participants comply with program rules, regulations, procedures, and guidelines. This position works closely with attorneys, abstractors, independent closers, and internal stakeholders to strengthen compliance, reduce risk, and support the successful administration of ITG programs. Key Responsibilities • Conduct real estate title production, settlement, and escrow account compliance audits of Iowa Title Guaranty participants to verify adherence to program requirements. • Prepare audit reports, communicate findings, and recommend corrective actions. • Support the development of monitoring processes and risk mitigation strategies. • Deliver training and technical assistance to attorneys, abstractors, independent closers, and ITG staff. • Develop training materials, webinars, videos, and educational resources. • Promote best practices related to title production, settlement, and escrow account management. • Build strong relationships with participants and industry partners. • Provide clear guidance on ITG requirements, compliance expectations, and program procedures. • Serve as a trusted resource to help participants strengthen operations and reduce risk. We are seeking an ideal candidate who is: • Inquisitive and analytical, with a strong interest in auditing, compliance, and risk management. • An effective communicator who can translate technical requirements into practical guidance. • Comfortable presenting information, leading training sessions, and working directly with customers and program participants. • Embodies our Core Values: Accountability in Action - We take pride in our work and results. Innovate Together - We thrive on solving challenges through dynamic collaboration with our teams and partners. Mission Driven - We place Iowans at the heart of everything we do. New to the area or looking to relocate to Iowa? Visit This is Iowa to see how Iowa offers something for everyone- competitively low cost of living, bustling cities and neighborhoods, access to entertainment, opportunities for career growth and unrivaled access to outdoor adventures. As an employee of the Iowa Finance Authority, you are a State of Iowa employee, and you are eligible to enjoy a comprehensive benefits package that includes: • Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year. • Great Benefits: Excellent Health, Dental, and Vision Insurance options. • Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan. • Flexibility: Flexible Spending Accounts (medical and dependent care). • Life Insurance: Free Life Insurance. • Support: Employee Assistance Programs and Employee Discount Programs. To learn more about benefits available to State of Iowa employees visit the benefits web page. The ITG Compliance Officer position is a non-merit, contract-covered position that is classified by the State of Iowa as a Compliance Officer 1. This position is exempt per FLSA regulations. Applicant must pass a comprehensive background check before an offer for employment will be extended. The Iowa Finance Authority is an EEO/AA Employer The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov. This is a non-merit position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.
Remote Customer Service Representative – Product Testing
GLOCPA · Des Moines, IA
In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Delivery Driver for Walmart, Sam's Club and other retailers - Onboarding Immediately
Spark Driver · Des Moines, IA
The Spark Driver app is available on both iOS and Android mobile devices. You must be 18 years of age or older to complete deliveries with the Spark Driver platform. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walma
CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!
$16/hr
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC · Des Moines, IA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Medicaid Member Support Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC) Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Call Center Representative-Medicaid Member Support, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. • Follows documented policies and procedures including call handling and escalations. • Overall acts as an advocate for Medicaid members to ensure their needs are met. • Navigate across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to gather information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year call center experience in telephone customer service or related experience. • Computer literacy and ability to use multiple programs and navigate multiple screens. • Comfortable working within established processes and procedures. Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center or customer service experience. • Experience handling inbound customer support calls. What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full-time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .