Quality Assurance Specialist
Grange Insurance · Lewisburg, TN
Job description(tap to read)
Commercial Lines Quality Assurance Specialist (hybrid/remote) At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary: This role is responsible for conducting quality assurance audits and reviews of underwriting files, processes, and workflows to ensure adherence to underwriting guidelines, company standards, regulatory requirements, and operational expectations. This role partners with underwriting teams and business leaders to identify opportunities for improvement, support consistency in underwriting practices, and contribute to overall quality initiatives across the organization. What You'll Be Doing: • Conduct quality assurance audits, file reviews, and/or process evaluations in accordance with established standards and procedures. • Evaluate underwriting decisions, documentation, pricing, referrals, and compliance with established guidelines and authority levels. • Document audit findings, trends, and observations in a clear and timely manner. • Prepare and present constructive feedback and recommendations to underwriting staff and leadership. • Support quality assurance calibration efforts to promote consistency in audit evaluations and scoring. • Analyze audit results and identify recurring quality concerns. Escalate trends or risks as appropriate. • Assist in maintaining audit procedures, documentation standards, and QA reporting tools. • Participate in process, workflow or quality improvement initiatives and discussions. (including system development enhancements) • Support training and onboarding efforts related to underwriting quality expectations and procedures. • Assist in development of UW documentation processes. • Maintain accurate records of audit activity, results, and follow-up actions. • Assist in developing reporting, dashboards, and quality performance metrics to support leadership decision-making. What You'll Bring To The Company: Bachelor's degree or equivalent work experience preferred. 5+ years of Commercial Lines underwriting, quality assurance, audit or related insurance experience. Working knowledge of underwriting principles, policy language, coverage interpretation, and underwriting authority structures. Strong analytical and organizational skills with attention to detail. Excellent written and verbal communication skills. Ability to provide constructive feedback in a collaborative and professional manner. Proficiency with Microsoft Office applications and other business systems/tools. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Preferred Qualifications Knowledge of underwriting operations, insurance processes, or applicable regulatory requirements. Experience working cross-functionally with operational and business leadership teams. Experience with reporting and data analysis tools. Core Competencies Attention to Detail Communication Analytical Thinking Accountability Customer Focus About Us: Grange Insurance Company, with $3.4 billion in assets and more than $1.61 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin and holds an A.M. Best rating of "A" (Excellent). Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on associate feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave and expanded categories of bereavement leave. Who We Are: Grange values all the things that make us unique as human beings. We are committed to creating and supporting a workforce that reflects the richness of our differences by welcoming all backgrounds, viewpoints and lived experiences. To foster an inclusive environment, we are intentional in bringing those differences together for the good of our enterprise, associates, agents, customers and community. Our Associate Resource Groups help cultivate an inclusive workplace while providing professional and personal growth opportunities. Open to all associates, these voluntary groups celebrate shared experiences and perspectives across ethnicity and race, nationality, generation, gender identity and sexual orientation. Our groups include the Multicultural Professional Network, Pride Partnership & Allies, Women's Group and Young Professionals. Established in 2016, our Inclusive Culture Council advances professional development, networking, business value and community outreach.Together, we create opportunities to learn from one another, encourage innovation and build a culture where everyone can contribute and grow. Our commitment to inclusion is grounded in our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing and Solve Creatively for Tomorrow. Equal Opportunity Employer We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
City/State South Boston, VA Work Shift Rotating Overview: Sentara Halifax Regional Hospital is hiring a Guest Relations Representative The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Will also cross train on the switchboard. Flexi schedule - will be asked to work varying shifts on rotating days and hours (days, evenings, nights). Minimum 8 hours per week. Education • High School Grad or Equivalent (Required) Certification/Licensure • No specific certification or licensure requirements Experience • Customer Service Experience - 1 year (Required) Talroo - Allied Health, customer service, guest services, concierge, front desk We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38 - $28.69 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Psychiatry Physician
INTEGRATED PSYCHIATRIC CONSULTANTS · Wichita, KS
Psychiatry physician employment in Kansas : Tele Consult-Liaison Psychiatrist Location: Kansas, Remote 7on/7off Schedule POSITION OVERVIEW: We are seeking a compassionate and skilled Consult Liaison Psychiatrist (MD/DO) to provide telehealth psychiatric care for patients of all ages in Kansas. This role offers a flexible schedule and is ideal for a provider interested in providing consult liaison services for a hospital setting. This role supports ED and inpatient teams by delivering timely psychiatric assessments, treatment recommendations, and care coordination. This Consult-Liaison Psychiatrist role is currently classified as a 1099 contractor position with a pay per patient model, but IPC is open to discussion of other contract models. Rates are currently set at $170 per initial consultation and $60 per follow-up. _____________ WHY JOIN IPC? Be part of a physician-owned and operated staffing management group working with care settings nationwide. Our benefits for full-time providers include: • Credentialing, licensure, billing, and collections assistance, • The ability to change facilities, hours, and roles within IPC's partner organizations, • Administrative support for office management, allowing you to focus on your patients _____________ KEY RESPONSIBILITIES • Perform psychiatric initial evaluations and followup assessments for ED and inpatient consults. • Provide consult liaison services to support staff and ensure timely psychiatric interventions. • Collaborate with interdisciplinary support teams to deliver coordinated, high-quality care. • Maintain accurate, thorough, and timely documentation in line with clinical and regulatory requirements. • Apply a patient-centered approach to care, tailoring treatment plans to meet individual needs and preferences. • Maintain reliability with assigned shifts and consult volumes. _____________ QUALIFICATIONS • MD or DO with Board Certification or Board Eligibility in Psychiatry. • Active, unrestricted medical license in Kansas preferred (not required). • Active DEA registration or eligibility to obtain one. • Experience with telepsychiatry and managing diverse, multi-age patient populations is highly preferred. • Must be able to work remotely; candidates can reside anywhere in the U.S. (Kansas licensure preferred). _____________ ABOUT IPC Integrated Psychiatric Consultants (IPC) is a physician-owned and operated behavioral health staffing & management group offering end-to-end behavioral health solutions to the needs of organizations across the United States. Our nationwide network of board-certified psychiatrists, psychiatric nurse practitioners, behavioral health clinicians, licensed social workers, and other healthcare providers deliver high quality care to our partner facilities via on-site and telehealth placements. Learn more at TO APPLY: Apply online or via email with CV and cover letter Board Certified or Board Eligible Medical Doctor with or w/o US residency with current US work visa.
Telehealth Licensed Mental Health Counselor - Remote Opportunity
Joyful Counseling, LLC · Centralia, WA
Position Overview Joyful Counseling, LLC is seeking dedicated and compassionate Licensed Mental Health Counselors to join our innovative tele-therapy network. This full-time remote position enables you to provide essential mental health support from the comfort of your own home, offering flexibility in your schedule while making a significant impact in clients' lives. About the Organization Joyful Counseling, LLC is a forward-thinking mental health provider based in Centralia, Washington. Our mission is to connect skilled therapists with individuals seeking emotional and psychological support through a convenient and effective telehealth platform. We prioritize the well-being of our clients and are committed to fostering a supportive environment for both our counselors and clients. Work Environment This role is 100% remote, allowing you to conduct therapy sessions wherever you feel most comfortable. Our state-of-the-art online platform empowers therapists to manage their practices efficiently, including live video sessions, secure messaging, and client management tools. Our team fosters a collaborative culture where counselors can share insights and best practices to enhance treatment effectiveness. Key Responsibilities • Conduct individual counseling sessions via video chat during scheduled appointments, ensuring a safe and supportive environment for clients. • Facilitate discussions that allow clients to express their emotions and experiences, employing therapeutic techniques tailored to their unique needs. • Assist clients in identifying and achieving their therapeutic goals, tracking progress through ongoing evaluation. • Implement strategies to identify and mitigate behaviors that may hinder recovery. • Provide guidance on healthy coping mechanisms and stress reduction techniques to empower clients in their daily lives. • Regularly monitor and adjust treatment plans based on clients' evolving needs and feedback. Patient Population / Client Focus Our client base primarily consists of adults seeking therapy for various mental health challenges, including anxiety, depression, life transitions, and stress management. All clients are screened to ensure stability and suitability for teletherapy, allowing counselors to work effectively with individuals who are motivated and ready to improve their mental health. Qualifications • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required. • Current state licensure to practice independently as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW), Licensed Psychoanalyst, or Psychologist. • No limited or provisional licenses; candidates must be fully licensed without any current disciplinary actions. • Strong communication and interpersonal skills, with a natural ability to connect with clients. • Proficient in using technology and comfortable with digital tools for counseling. Preferred Experience • Previous experience in telehealth or providing remote therapy services is a plus, though not mandatory. • Experience working with diverse populations and a range of mental health issues will be advantageous. • Demonstrated ability to work autonomously while being an integral part of a broader team. Compensation and Benefits • Competitive salary ranging from USD 80,000 to 100,000 annually. • Sign-on bonus available to new hires. • Weekly direct deposit for streamlined financial management. • Full-time counselors are eligible for a monthly healthcare stipend to support medical expenses. Career Growth Opportunities At Joyful Counseling, LLC, we believe in continuous professional development. As part of our team, you will have access to ongoing training, mentorship, and the opportunity to develop your skills in specialized areas of mental health counseling. Our leadership team encourages advancement and will support your journey toward greater responsibility and expertise within the organization. Why Join Our Team • Flexibility: Create a schedule that works best for you while maintaining a work-life balance. • Additional Income: This role can serve as a primary career or a supplemental income source alongside your existing clinical practice. • Quality Support: Our platform simplifies administrative tasks, allowing you to spend more time focusing on client care rather than paperwork. • Client Base: We provide you with a steady stream of clients who have been screened for suitability, ensuring that you work with motivated individuals. • Rapid Onboarding: Our onboarding team will assist you to become fully operational and ready to see clients within a day. Application Information If you are ready to make a difference in the lives of others while enjoying the benefits of a flexible, remote work environment, we invite you to apply today. Please submit your resume and a cover letter expressing your interest and relevant qualifications. Join Joyful Counseling, LLC, and help us bring joy and healing to those in need!
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.