Part-Time College STEM Tutor (Augusta, GA)

Early Morning Stock Associate

Ross · Des Moines, IA

Early Morning Stock AssociatePrimary Location: Iowa - Polk - Des Moines - NW Des Moines IA Work Locations: NW Des Moines IA 3800 Merle Hay Road #400 Des Moines 50310 Job: Night Stock Associate Schedule: Regular Shift: Standard Job Type: Full-time Night Job

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.Accountable for improving on overall customer service metrics.OperationsSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.Ensures team members have a working knowledge of all computer and technology systems and software.Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.Completes special assignments and other tasks as assigned.Full Store Operation Business Performance ManagementIndependently analyzes financial and performance data; creates action plans to support achievement of business deliverables.Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.People & Performance ManagementPrimarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.Training & Personal DevelopmentSuccessfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.Obtains and maintains valid pharmacy technician license as required by state.CommunicationsCommunicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.Assists Store Manager in planning and communicating the company and store strategy.Basic QualificationsBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.Must be fluent in reading, writing, and speaking English (except in Puerto Rico)Willingness to work flexible schedule including extended days, evenings, and weekend hours.Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.Ability to transfer to other Walgreens retail assets located within the same hiring Area.Preferred QualificationsBachelor's Degree .Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.External candidates: Business majors. Prior retail or food industry experience.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.This role will remain open until filled.#J-18808-Ljbffr

Overview Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher. The Dispatcher is a crucial role and will be part of a team of 5 Dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction. Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers receive superior service. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to conflict and change. We are looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing outstanding customer service. Hours: Full time, 40 hours per week. Monday through Friday 7:30 am - 4 pm. Primary responsibilities • Dispatching installers or service technicians to jobs • Scheduling and monitor service requests, emergency calls and multi-day installs • Main point of contact for field staff and customers • Provides support and guidance to team of 8 - 20 field staff • Collaborates with internal staff to assure efficiency and optimization Additional Responsibilities • Must have a willingness to train and provide back up to other dispatchers • Schedule jobs based on customer issue, tech specialty and geographic efficiency • Make outbound calls to customers to schedule appointments and installs • Maintains records and monitors records and debriefs via Service Titan • Effectively communicate job information to technicians and installers Qualifications • HVAC, electrician or plumbing dispatch experience preferred • Strong previous customer service experience • Able to work with very minimal supervision • Ability to interact well with all employees and perform as a team player is essential • Possess excellent communication skills and maintain a pleasant, friendly demeanor • Possess strong attention to detail and able to multi-task • Have strong computer and tech ability. Computer and various software applications are used throughout the day. • Must be a fast learner with new technology and software applications About the company and equal opportunity We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company for several time winner of 'Best of Santa Cruz'. We care about our customer and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join our team. Check us out at www.bellowsservice.com. Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. #J-18808-Ljbffr

Previous customer service experience in retail, ho. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.